Consulate-General of Colombia in San Juan, Puerto Rico

The Colombia Consulate-General located in San Juan, Puerto Rico serves the Colombian community in Puerto Rico, the US and British Virgin Islands, Anguilla, Montserrat, the Turks and Caicos Islands, and the French territories of Saint-Martin and Saint-Barthélemy (its jurisdiction in the Foreign Ministry directory). For the exact jurisdiction (which counties or states this particular consulate serves), consult the official directory.

Contact information

✅ Data from the consulate's official site and the Colombian Foreign Ministry directory, read 2026-10-07 (may change — confirm with the consulate-general before your visit)

ItemInformation
📍 Address2 Avenida Ponce de León, Edificio Mercantil Plaza, Oficina 814, 00918, San Juan, Puerto Rico
📞 Phone(787) 754-6885 · (787) 754-1675
📧 Emailcsanjuan@cancilleria.gov.co
🕐 HoursMonday–Friday, 8:00 a.m.–2:00 p.m.; in person, by appointment requested by email
🌐 Websitehttps://sanjuan.consulado.gov.co/

Verified contact information

Sourced from the consulate’s official site (sanjuan.consulado.gov.co) and the Colombian Foreign Ministry directory, read 2026-10-07. Always verify directly with the consulate before traveling — addresses and hours change.

  • Address: 2 Avenida Ponce de León, Edificio Mercantil Plaza, Oficina 814, San Juan, PR 00918
  • Phone: (787) 754-6885 or (787) 754-1675
  • Email: csanjuan@cancilleria.gov.co
  • Website: https://sanjuan.consulado.gov.co/
  • Hours: Monday–Friday, 8:00 a.m.–2:00 p.m., per the consulate’s own site (the Foreign Ministry directory says 8:00 a.m.–1:00 p.m.); in-person service for every procedure is by appointment, requested by email

Source: Consulado General de Colombia en San Juan and the Colombian Foreign Ministry directory (read 2026-10-07). Verify directly before traveling.

Jurisdiction beyond Puerto Rico and how to reach the office (as of October 15, 2026)

The consulate’s jurisdiction page, read October 15, 2026, lists Puerto Rico, the US Virgin Islands, the British Virgin Islands, the Turks and Caicos Islands, Anguilla, Montserrat, Saint Martin and Saint Barthélemy. Its hours page says all procedures are in person, by prior appointment requested by e-mail, Monday to Friday, 8:00 a.m. to 2:00 p.m., and asks Colombians to register or update their details in the Foreign Ministry’s online consular registry to receive service and emergency help. Local phones: (787) 754-6885 or (787) 754-1675; IP extensions 5715 and 5716.

What the consulate’s own site says (checked October 16, 2026)

  • Past 2026 closure notices: the consulate announced no public service on October 12, 2026, for Día de la Raza, and on September 7, 2026, for US Labor Day. These are historical notices, not future closure dates.

  • Hours: “de lunes a viernes, en días laborales, de 8:00 a.m. a 2:00 p.m.” (Monday to Friday, on working days, 8:00 a.m. to 2:00 p.m.) — hours page

  • Appointments and walk-ins: “La atención presencial se presta siempre mediante cita previa solicitada por correo electrónico”. In-person service is always by prior appointment, requested by email (address on the consulate’s contact page). This applies to every procedure. — contact page

  • Online registration: the consulate asks people to register or update their details in the Foreign Ministry’s online registry “Para recibir atención del Consulado y para casos de emergencia”. Phones (787) 754-6885 or (787) 754-1675; IP extensions 5715 and 5716.

  • Who can use it: “Todos los nacionales y extranjeros que se encuentren en la anterior Circunscripción, tienen acceso a los servicios de este consulado sin necesidad de recurrir a intermediarios”. This means everyone in the jurisdiction, nationals or foreigners, can use the services without intermediaries. — jurisdiction page

  • Passport fees abroad (Foreign Ministry table, “RESTO DEL MUNDO” column): ordinary USD $86; executive USD $175; emergency USD $129. — Foreign Ministry fees page

  • Paying the passport fee:

    • Payment is made only after the application has been formalized.
    • Issuance “está sujeta al pago” (is subject to payment).
    • Online payment through PSE requires an active bank account in Colombia enabled by its bank for electronic payments.
    • San Juan does not appear on the Foreign Ministry’s list of consulates that accept money orders.
    • The Ministry says to confirm the available payment methods with the consulate.

Available services

Common Colombian consular services (confirm with this office that the one you need is available):

  • Passport renewal and new issuance
  • Consular registration card (Tarjeta de Registro Consular) and cédula service
  • Birth registration (children born in the US)
  • Notarizations and powers of attorney
  • Birth, marriage, death certificates (transcription)
  • Voting from abroad (where applicable)
  • Consular protection in legal or emergency cases
  • Assistance in cases of immigration detention

Important: Exact service availability may vary by consulate. Always confirm in advance.

How to verify current address, phone, and hours

Consulates occasionally relocate or adjust hours. For current, official information:

  1. Visit the Cancillería de Colombia
  2. Search for “San Juan” or “Puerto Rico” in the directory
  3. Verify office hours before your visit
  4. Request an appointment by email: this consulate’s site says every procedure is in person, by prior appointment requested by email (checked October 16, 2026)

Before your appointment — checklist

  • ☐ Valid identification (Colombia or US)
  • ☐ Proof of US residency (recent dated)
  • ☐ Supporting documents for the specific procedure (birth certificate, marriage certificate, etc.)
  • ☐ Payment for consular fees (confirm accepted forms with the consulate)
  • ☐ Appointment confirmation (printed or digital)

Consular procedures — step-by-step guides

The most common services at this consulate (full step-by-step guides):

Last verified: 2026-10-17. General information — not legal advice. Always verify current details with the consular office before your visit.

Sources: Cancillería de Colombia