Corrections policy — how to report errors and how MigrantUSA fixes them

Corrections policy

We make mistakes. With 6,000+ pages of state-specific, federal, and consular procedural information, errors are statistically inevitable. Our policy is to fix errors transparently and quickly, and to make it easy for readers to flag them.

Why corrections matter

MigrantUSA covers YMYL (“Your Money or Your Life”) topics: immigration procedures, tax procedures, healthcare access, government benefits, scam awareness. The cost of an incorrect fee, an outdated phone number, or a misstated procedure can be substantial for our readers — a missed deadline, a denied application, a financial loss, or a vulnerability to scammers.

Corrections aren’t a sign of bad practice. Not having a corrections policy is a sign of bad practice. A YMYL publication that never publicly corrects anything is either lying about its error rate or refusing accountability.

How to report an error

Email [email protected] (subject line: “Correction: [page URL]”) OR [email protected] with:

1. The page URL where the error appears
2. What is wrong (specific sentence or fact)
3. What is the correct information
4. Source for the correction if available (link to USCIS page, IRS publication, state agency, etc. — helps us verify faster)

You will receive acknowledgment within 48 hours. Resolution within 7 days for non-critical, within 24 hours for critical (see severity tiers below).

Severity tiers and response time

What “visible correction notice” means

When we publish a correction on a page, we add a note like this:

Correction (date): The previous version of this page stated [incorrect information]. The correct information is [correct information]. This was corrected on [date] following reader feedback. We regret the error.

The note remains on the page until the next major review cycle (then archived in our corrections log below).

What we will NOT do

• We will NOT silently change pages to hide errors. If a fact was wrong and is now right, the correction is acknowledged.
• We will NOT take a page down to avoid acknowledging an error. We correct in place.
• We will NOT make corrections “by stealth” — material corrections always carry a visible notice for at least one review cycle.
• We will NOT make corrections only because a reader threatens legal action. Corrections are based on factual evidence, not pressure.

Corrections log

This is the public log of material corrections published on MigrantUSA. It starts when our first material correction is needed; for now (pre-launch), it is empty.

This table will be updated whenever a material correction is published.

What we cannot correct

Some things readers report as “errors” are not errors we can correct:

• Outcomes you experienced — if you followed our procedural information and USCIS still denied your case, that is not an error in our information. We describe how procedures work; we cannot predict USCIS decisions on individual cases.
• Policy positions — if you disagree with how a government agency handles a procedure, that is feedback about the agency, not about our information. We describe how the agency operates; we do not advocate for or against the agency’s policies.
• Hypothetical scenarios — we describe procedures categorically. We cannot correct an absence of coverage for an unusual situation. We can consider adding coverage of that situation in a future page.

Pre-launch note

This corrections policy is published before MigrantUSA’s public launch. We expect our error rate to be highest in the first 6 months of launch as the site receives its first wave of reader scrutiny. We have built our editorial workflow to expect and quickly remediate errors during this period.

Updated: 2026-05-25. This policy applies to all content on MigrantUSA. Material changes to the policy will be noted here with the change date.