Alamance County Detention Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Graham, North Carolina. It falls under the Atlanta Field Office ERO field office area of responsibility.

Facility quick reference

ItemDetail
Facility nameAlamance County Detention Center
Street address109 South Maple Street
City, State, ZIPGraham, NC 27253
Detainee information line(336) 570-6317
Facility main phone(336) 570-6317
ERO field office main phone (as listed on ICE’s page for this facility)(404) 893-1210
Atlanta Field Office phone in ICE’s field-office directory, updated Sep 2, 2026(404) 893-1290
ERO field officeAtlanta Field Office
ICE detainee locatorlocator.ice.gov
Official ICE pageice.gov/detain/detention-facilities/alamance-county-detention-center
Last verified2026-09-10

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (336) 570-6317. Give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says someone is available at this number 24 hours a day (checked October 16, 2026). Visiting hours are listed under Visiting in person below.

Sending mail, commissary funds, and personal items

Each facility publishes its own exact mail format. For this facility, ICE says letters must include the last four digits of the detainee’s A-number, plus the sender’s name and address, and that a detainee cannot receive any outside property (details below). Elsewhere, formats differ. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

From this facility’s ICE page (checked October 16, 2026):

  • Letters must include the last four digits of the detainee’s A-number, plus the sender’s name and address. All incoming mail is subject to screening for contraband. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in all housing units.
  • Stamps: detainees may buy them; indigent detainees (those with no means of financial support and no funds in their facility account) get a postage allowance at the facility’s expense.
  • Transfers and departures: only legal mail is forwarded; general correspondence is marked “Return to Sender” and returned to the post office.
  • Money by mail: send money orders and cashier’s checks only to the address below. The cashier’s check or money order must include the detainee’s full name, A-number and the purchaser’s signature.
Alamance County Detention Center
Detainee's full name and A-number
109 S. Maple St.
Graham, North Carolina 27253
  • Money in person: visitors may deposit money through the lobby ATM at the detention center. Cash a detainee has on arrival is deposited and receipted to the detainee’s trust account.
  • Packages and property: ICE says a detainee “is unable to receive any outside property while housed at the Alamance County Detention Center.”

Visiting in person

From this facility’s ICE page (checked October 16, 2026):

  • Friends and family (on site): 8 a.m. to 5 p.m., Monday through Friday, including all designated federal holidays. Visitors are not processed after 4:30 p.m.
  • Limit: two visits per detainee per week (Sunday to Saturday), up to 15 minutes each, according to the schedule. All family and other social visits are non-contact. If there are more visitors than the visiting room can hold, visits may be limited to less time; they can also be shortened because of security risks, count or other unanticipated events.
  • ID: adult visitors must present a valid, verifiable government-issued identification card. Minors must be accompanied by an adult guardian (18 or older) and must not be left unaccompanied in the waiting room, visiting room or any other area.
  • What to bring: enter with picture identification and no other property; ICE says items such as purses, cell phones, money and wallets should be left secured in a vehicle. Visitors may not carry any items into the visitation area or pass items to detainees.
  • Search: everyone entering is subject to a pat-down search, an inspection of belongings and a metal scan; anyone refusing a reasonable search is not admitted. Visitors who are or appear intoxicated are not allowed to visit. No firearms or weapons are permitted, and no electronic devices are permitted in the secure areas.
  • Video visits for family and friends: through HOMEWAV (homewav.com), for a fee, 7 days a week from 8 a.m. to 8 p.m.
  • Clergy: Monday through Thursday, 7 p.m. to 9 p.m., with appropriate credentials.
  • Consular officials may meet their detained nationals at any time. ICE asks that arrangements be made in advance, to the extent possible, with the ICE Lieutenant at Alamance, (336) 570-6381, and that officials bring appropriate credentials.
  • Parking and access: free public parking on the premises; ICE says the facility complies with the Americans with Disabilities Act (ADA).

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

From this facility’s ICE page (checked October 16, 2026):

  • In-person legal visits: 24 hours a day, 365 days a year; legal representatives must present a valid, verifiable government-issued identification card.
  • G-28s can be submitted through ERO eFile. Facility staff do not have access to it, so ICE says legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.
  • Video teleconference (VTC) meetings and confidential legal calls: request by email at ACSOvisitation@alamance-nc.com (the receiving officer emails back a confirmed date and time) or by calling (336) 570-6381. Appointments should be made 24 hours before the desired time, are scheduled 9 a.m. to 4 p.m. in 60-minute increments, and are contingent on availability. ICE says legal representatives are not limited in the number of VTC appointments they can request, but no representative may have more than one 60-minute appointment with a detainee in a single day.
  • The email should include: the representative’s full name and contact information (phone, email and Zoom account information); the detainee’s name and A-number; a few proposed dates and times; a scan of the representative’s government-issued ID; a scan of documentation showing active legal-representative status (such as a state bar card, attorney license or paralegal license); and the DHS Form G-28, unless the meeting is pre-representational. A legal assistant joining alone must also attach a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s ID.
  • Only legal representatives, legal assistants and interpreters may take part — no family or friends; outside interpretation services may be contacted during the session. A visitation officer stays outside the room, out of earshot but within eyeshot, and knocks 5 minutes before the cut-off time.
  • Case-information requests: Atlanta.Outreach@ice.dhs.gov. ICE says this mailbox does not accept applications for a stay of removal or case appeals.
  • Identifying a client’s Deportation Officer: the Raleigh sub-office, (919) 677-6351; a G-28 must be on file for any information to be disclosed.
  • Legal documents by fax: when timely communication through the mail is not possible, the facility administrator may, at his or her discretion, allow a reasonable amount of communication. The legal fax is (336) 570-6895; the cover sheet must give the sender’s name, the law office name, the address, the detainee’s name and identification number, the sender’s return fax number, the number of pages and the date. Incoming faxes are placed in a sealed envelope with the detainee’s name and A-number, inspected for contraband but not read, and delivered. Requests are processed during normal business hours, Monday through Friday, excluding holidays.
  • Pro bono list: posted in all detainee housing units and updated quarterly; ICE says contacting a provider for an appointment is the detainee’s responsibility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Atlanta Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

  • Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 180 Spring Street, SW, Atlanta, GA 30303; for misconduct complaints ICE also lists (404) 893-1210.
  • ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
  • ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
  • News media: inquiries about ICE activities, operations or policies go to ICEMedia@ice.dhs.gov. A reporter who wants to interview a detainee must apply in writing to the Atlanta Field Office, Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. A detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission. ICE adds: “Ordinarily, live television or radio interviews will not be permitted in the facility.”

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, carried out a follow-up compliance inspection of this facility (named in the report “Alamance County Detention Facility”) on September 17–19, 2024 (inspection 2024-002-397; ODO report). Per ICE’s September 2024 inspection report:

  • Field office: ERO Atlanta Field Office.
  • Standard: the findings are organized by the National Detention Standards (NDS) 2019.
  • What a follow-up inspection covers: ODO says follow-up inspections focus on standards that “directly affect detainee life, health, safety, and/or well-being” and on standards found deficient in the previous rated inspection, to assess the corrective actions taken; areas non-compliant in both inspections are annotated as “Repeat Deficiencies.”
  • Findings section: the report’s table of contents lists its findings under Care — Significant Self-Harm and Suicide Prevention and Intervention.