Allen Parish Public Safety Complex

Allen Parish Public Safety Complex is an ICE Enforcement and Removal Operations (ERO) detention facility located in Oberlin, Louisiana. It falls under the New Orleans Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (337) 639-4353. ICE lists that line as answered between 9 a.m. and 3 p.m. For an urgent message, leave the detainee’s full name and alien registration number (A-number), plus your own name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (first, last and hyphenated names, any aliases, date of birth, and country of birth).

Visiting in person

ICE’s page for this facility (last updated 08/06/2026, checked October 3, 2026) publishes these rules for friends and family:

• When: seven days a week, 11 a.m. to 5 p.m.
• How: every family or social visit is non-contact and conducted by video conference, and a visit may not exceed one hour per detainee.
• ID: each visitor must present a valid, verifiable government-issued identification card.
• Minors must be accompanied by an adult guardian (18 or older) and may not be left alone in the waiting room, visiting room or any other area.
• What you can carry in: only one set of car keys; a visitor with an infant or toddler may also bring one diaper or pull-up and one bottle of formula. Nothing may be passed to a detainee.
• Dress code: no overcoats, winter jackets or hooded sweatshirts, and no tight-fitting or provocative clothing — ICE lists short skirts, short shorts, tank tops, strapless or spaghetti-strap tops, low-cut halter tops, see-through clothing, bare midriffs, bare feet and bathing suits. Skirts and shorts may not be shorter than above the knee. A visitor who does not comply can be refused entry to the grounds or the visiting room, and anyone who is or appears intoxicated or is disorderly is turned away.

Everyone entering the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan; anyone who refuses a reasonable search is not admitted. No electronic devices (cell phones, pagers, radios) are allowed in the secure areas. ICE lists free public parking on the premises and says the facility complies with the Americans with Disabilities Act.

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must identify the detainee and show the sender’s name and return address (this facility’s own format is below) — and each facility publishes its own exact format: some also require a housing-unit number, and facilities run by the federal Bureau of Prisons use the BOP register number instead. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail); PBNDS 2011 also requires the envelope to be labeled “special correspondence” or “legal mail.” Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

• Letters must include the last four digits of the detainee’s A-number, plus the sender’s name and address. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in every housing unit.
• Money: ICE lists deposits to a detainee’s trust account “via computer” through ForecommSolutions.com, followed by a mailing block — Allen Parish Sheriff Office, the detainee’s full name and A-number, P.O. Box 278, Oberlin, LA 70655 — and notes that a cashier’s check or money order must include the detainee’s full name and A-number. The page does not say who the check or money order should be made payable to; confirm that with the facility at (337) 639-4353 before mailing. Cash a detainee has on arrival is deposited and receipted to their trust account.
• Packages: ICE limits them to items needed solely for travel or release from custody, with the ICE Deportation Officer’s approval, and says to contact the facility mail clerk at (337) 639-4353, ext. 351 (7340 Highway 26 W, Oberlin, LA 70655) before sending one.
• Stamps: detainees may buy them; indigent detainees (no means of support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is returned to sender.
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptops, radios) are accepted.

For how deposit routes differ from facility to facility, see how to send money to someone in ICE detention.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

G-28s and what ICE does not publish here

• G-28s can be submitted through ICE’s online platform ERO eFile. Facility staff do not have access to ERO eFile, so representatives should bring a downloaded copy of the submitted G-28 to any in-person or remote legal visit.
• As of October 3, 2026, ICE’s page for this facility publishes no case-information mailbox, no procedure for video legal visits or legal phone calls, and no route for faxing or emailing legal documents to a detainee, although ICE posts those for some other facilities. Ask the facility before relying on those channels.

Free legal providers on EOIR’s list for the Oakdale Immigration Court

ICE says a list of pro bono (free) legal organizations, updated quarterly, is posted in the housing units, and that it is the detainee’s own responsibility to contact a provider for an appointment. ICE’s facility page does not name the immigration court that hears the cases of people held here — confirm it from the A-number through EOIR’s hotline at 1-800-898-7180. ICE’s own page points to Oakdale for other business — it routes service comments and press requests for this facility to the ERO office at 1010 East Whatley Road in Oakdale — and EOIR’s Oakdale Immigration Court sits at 1900 E. Whatley Road, Oakdale, LA 71463. We list that court’s entries for that reason; the court that actually hears a given case may be a different one. On the October 2026 edition of EOIR’s List of Pro Bono Legal Service Providers, the entries under Oakdale Immigration Court are:

EOIR states that it does not endorse any of the organizations, referral services, or attorneys on its list.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO New Orleans Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels:

• Comments on the service provided: Assistant Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 1010 East Whatley Rd., Oakdale, LA 71463, (504) 599-7845.
• A misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 1250 Poydras, Suite 325, New Orleans, LA 70113.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• DHS OIG in writing: DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528 · fax (202) 245-5217 · DHSOIGHOTLINE@DHS.GOV.

A news reporter who wants to interview someone held here must apply in writing to the ERO office at 1010 East Whatley Road, Oakdale, LA 71463, (504) 599-7845. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected this facility on March 24–26, 2026 (ODO report, Inspection 2026-001-046). What the report says:

• Who runs it: the facility opened in 2015 and is owned and operated by the Allen Parish Sheriff’s Office; ICE began housing detainees there in 2016 under ERO New Orleans. It is a non-dedicated ICE facility (it is not used only for ICE detainees) operating under the National Detention Standards (NDS) 2019, and it holds male detainees of low and medium-low security classification for periods longer than 72 hours.
• Staffing and services: ERO deportation officers are not assigned full time; they make weekly scheduled visits on Tuesdays and Thursdays, 8 a.m. to 4 p.m. The facility itself provides food service and medical care, and Brother’s Commissary provides commissary. The facility was audited and certified under the DHS Prison Rape Elimination Act (PREA) standards in January 2025.
• Findings: compliant with all 33 NDS 2019 standards reviewed; no deficiencies.
• Detainee interviews: ODO interviewed 50 detainees (one other declined); none alleged discrimination, mistreatment or abuse, and all 50 reported satisfaction with facility services.
• Rating: Superior. The previous inspection, in fiscal year 2025 under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016), found 28 deficiencies across Detainee Handbook, Environmental Health and Safety, Food Service, Grievance System, Key and Lock Control, Recreation, Transportation (by Land) and Visitation, and rated the facility Acceptable/Adequate. ODO says the change of standards prevents a trend comparison.

ODO redacts bed-capacity and population counts in the published report; for population, see the ICE statistics box above. ICE lists every posted report, back to 2018 for this facility, on its ODO facility inspections page.

Earlier inspections

• May 24–26, 2022 follow-up: ODO reviewed 18 standards under PBNDS 2011 (Revised 2016), found compliance with 9, and identified 41 deficiencies in the remaining 9 standards. Source.
• October 18–20, 2022: ODO reviewed 23 standards under PBNDS 2011 (Revised 2016), found compliance with 11, and identified 75 deficiencies in the remaining 12 standards. Source.
• April 25–27, 2023 follow-up: ODO’s report recorded compliance with 11 of 21 standards under PBNDS 2011 (Revised 2016) and 19 deficiencies in the remaining 10 standards.
• October 17–19, 2023: ODO’s compliance inspection found that three out of three exterior doors in the food-service area lacked controlled air curtains.
• July 16–18, 2024 follow-up: ODO’s report found that the facility exchanged detainees’ uniforms twice weekly but with more than 72 hours between exchanges; before the inspection ended, the facility took corrective action on July 18, 2024, adding a third day to the detainee laundry schedule, updating the facility handbook, and issuing a memo to all staff for immediate implementation.

287(g) agreements in Allen Parish

This facility is in Allen Parish, Louisiana (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 2 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Louisiana
• Other ICE detention facilities in Louisiana
• All facilities under the New Orleans Field Office
• How to send money to someone in ICE detention