Anchorage Correctional Complex is an ICE Enforcement and Removal Operations (ERO) detention facility located in Anchorage, Alaska. It falls under the Seattle Field Office ERO field office area of responsibility.

Facility quick reference

ItemDetail
Facility nameAnchorage Correctional Complex
Street address1400 E Fourth Ave
City, State, ZIPAnchorage, AK 99501
Detainee information line(907) 269-4100
Facility main phone(907) 269-4100
ERO field office main phone(206) 277-2000
ERO field officeSeattle Field Office
ICE detainee locatorlocator.ice.gov
Official ICE pageice.gov/detain/detention-facilities/anchorage-correctional-complex
Last verified2026-09-10

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (907) 269-4100. Give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says detainee-information calls to this line are taken 8 a.m. to 8 p.m. Monday through Saturday and 8 a.m. to 6 p.m. on Sunday (checked October 16, 2026).

Visiting in person

ICE’s page for this facility lists these rules (checked October 16, 2026):

  • Friends and family: visitation is allowed every day except Thursdays, at 9 a.m., 10 a.m., 1 p.m., 2 p.m., 7:15 p.m. and 8:15 p.m. ICE asks visitors to arrive an hour before the visit to sign in. All family or other social visits are non-contact.
  • Attorneys: legal representatives are authorized to visit their clients every day, 8 a.m. to 6 p.m.
  • Consular officials may meet with their detained nationals at any time. ICE requests that, to the extent possible, prior arrangements be made with the ICE Supervisory Deportation Officer, reachable at (907) 271-3106, and that consular officials bring appropriate credentials.
  • Clergy may visit at any time but must make prior arrangements with the Chaplain’s Office.
  • Search and restrictions: everyone requesting admittance to the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan search; anyone refusing to cooperate with a reasonable search will not be admitted. Visitors who are or appear to be intoxicated will not be allowed to visit. Visitors may not pass or attempt to pass any items to detainees, and may not carry any items into the visitation area. No firearms or weapons of any kind are permitted, and no electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of the facility.
  • Parking: ICE says free public parking is available at the facility.

Sending mail, commissary funds, and personal items

ICE’s page for this facility says letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address, and lists packages among the items the jail will not accept through the mail (checked October 16, 2026). Each facility publishes its own exact format. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

ICE’s page for Anchorage Correctional Complex says (checked October 16, 2026) that mail should be addressed this way:

Detainee Name
1400 E Fourth
Anchorage, AK 99501
  • Letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. All incoming mail is subject to screening for contraband. Outgoing mail is routed to the proper postal office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in all housing units.
  • Not accepted through the mail: packages, obscene or pornographic materials, postage stamps or stamped envelopes, any type of food, and periodicals not sent directly from the publisher.
  • Money: money is not to be given directly to the detainee. It can be placed on the detainee’s account in person at 1400 E Fourth Ave., Anchorage, AK 99501, or by mailing the detainee a cashier’s check or money order to that address with the detainee’s name referenced on the money order. Funds received in the mail are placed into the detainee’s account in the processing area, and the processing officer provides a receipt. ICE cautions detainees not to have cash sent to them in the mail.
  • Items for travel or release: a detainee may receive items determined to be of necessity for the sole purpose of travel or release from agency custody, with approval of the ICE Deportation Officer. Before sending packages, ICE says to call the Alaska Sub-Office at (907) 271-3106.
  • Luggage for removal: a detainee being removed from the United States is allowed one small piece of luggage; if the detainee has none, luggage can be sent or delivered after approval from the Supervisory Detention and Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.
  • Stamps: detainees may purchase stamps. ICE says: “Generally, there is no limit to the amount of correspondence detainees may send at their own expense.” Indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
  • Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender” and returned to the post office.

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

ICE’s page for this facility says (checked October 16, 2026):

  • G-28s can be filed through ERO eFile. Facility staff do not have access to ERO eFile, so legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.
  • Legal calls can be scheduled with the Scheduling Office at (907) 269-4205; accommodations are made for any available time slots.
  • Video teleconference (VTC) meetings and confidential legal phone calls can be requested by email at ANCJL.HOUSING@ALASKA.GOV; the facility emails back with a confirmed date and time. They can also be scheduled by dialing (907) 269-4205 for the court room officer responsible for scheduling.
  • The email should include the representative’s full name and contact information (phone number(s) and email address), the detainee’s name and alien number, a few proposed times/dates, a scan of the representative’s government-issued identification, a scan of identification or documentation showing active legal-representative status (such as a state bar card, attorney license or paralegal license), and a scan of the attorney’s DHS Form G-28 unless the session is pre-representational. If a legal assistant is the only one joining, the email should also attach a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s identification.
  • Timing: appointments should be made 24 hours before the desired time, are scheduled 8 a.m. to 6 p.m., and run in 30 to 60-minute increments. ICE says legal representatives are not limited in the number of VTC appointments they can request, but no representative may have more than one 60-minute appointment with a detainee in a single day.
  • Only legal representatives, legal assistants and interpreters are allowed — no family or friends. Outside interpretation services may be contacted during the session. A visitation officer stands outside the confidential room, out of earshot but within eyeshot, and knocks 5 minutes before the cut-off time.
  • Legal representatives and their staff may not video or audio record any virtual or in-person visit or call; any violation may result in suspension or permanent revocation of VAV user privileges.
  • Case information: requests can be sent to Seattle.Outreach@ice.dhs.gov. ICE notes this mailbox does not accept applications for Stay of Removal or Case Appeals.
  • Identifying the Deportation Officer: contact the Anchorage Sub-Office at (907) 271-3106. A G-28 must be on file for any information to be disclosed.

ICE says legal representatives can send legal correspondence by email to ANCJL.HOUSING@ALASKA.GOV, stating in the subject line that it is legal correspondence/mail and attaching the documents to be delivered, with a cover sheet giving the detainee’s full name, A-number, the sender’s return fax number, the total number of pages, and the notation “Legal Mail.” The documents are inspected for contraband but not read, then delivered. Requests are processed Monday through Friday, 8 a.m. to 4 p.m. AKST, excluding holidays. When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow a reasonable amount of electronic written communication between the detainee and the designated legal representative (checked October 16, 2026).

ICE says the list of pro bono (free) legal organizations is posted in all detainee housing units and updated quarterly, and that contacting a provider for an appointment is the detainee’s responsibility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Seattle Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

  • Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 12500 Tukwila International Boulevard, 4th Floor, Seattle, WA 98168; for misconduct complaints ICE also lists (206) 835-0650.
  • ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
  • ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
  • DHS OIG, as ICE’s page lists it: DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528; fax (202) 245-5217; DHSOIGHOTLINE@DHS.GOV.

A news reporter who wants to interview someone held here must apply in writing to the Seattle Field Office, Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission. Media inquiries about ICE go to the ICE Office of Public Affairs at ICEMedia@ice.dhs.gov.