Baker County Detention Center

Baker County Detention Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in MacClenny, Florida. It falls under the Miami Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes two different numbers for this facility. To ask whether someone is held here, call (904) 288-4600. To leave an urgent message for a detainee, call (904) 259-3311 and give the detainee’s full name, alien registration number (A-number), and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Confirm current hours by calling (904) 288-4600 or checking the official ICE page linked above.

Sending mail, commissary funds, and personal items

ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the Mail Officer before being scanned to the detainee’s Homewav account for them to read on the kiosk or tablet”. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

According to ICE’s Baker facility page (checked October 17, 2026):

• Funds by mail: only certified checks and money orders may be sent; personal checks and cash are not accepted by mail.
• Departure or transfer: all of the detainee’s mail is returned to the sender.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

According to ICE’s Baker facility page (checked October 20, 2026):

• Case information: ICE directs requests concerning detainees at Baker to Miami.Outreach@ice.dhs.gov. ICE says this mailbox does not accept applications for Stay of Removal or Case Appeals.
• Identifying a client’s Deportation Officer: ICE lists the Jacksonville ICE office at (904) 288-4600 and requires a G-28 on file for any information to be disclosed.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Miami Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

ICE inspection record

ICE’s Office of Detention Oversight (ODO) inspected this facility, which its report calls the Baker County Sheriff’s Office in Macclenny, on July 7–9, 2026 (ODO report, Inspection 2026-001-151), the most recent report for it on ICE’s ODO facility inspections page when we checked on October 15, 2026. What the report says:

• Who runs it: the facility opened in 2009, is owned by Baker County and is operated by the Baker County Sheriff’s Office; ERO began housing detainees there in 2000 under ERO Miami. It is a non-dedicated ICE detention facility operating under the National Detention Standards (NDS) 2019 and holds male and female detainees of low through high security classification for periods longer than 72 hours. ERO deportation officers and a detention service manager are on site Monday through Friday, 8 a.m. to 4 p.m.
• Services: Trinity Services provides food, Armor Medical Group provides medical care and Keefe Commissary provides commissary. The facility was found compliant with the DHS PREA standards after a May 2023 audit.
• Findings: compliant with 30 of 33 standards; 3 deficiencies: 1,056 units of hand sanitizer labeled flammable or combustible were stored on warehouse pallets instead of in a flammable-storage cabinet or room; in 14 of 17 immediate use-of-force files, the review team’s reports reached the facility administrator 9 to 34 working days after the incident instead of within five; and in 3 of 8 suicide-watch records, constant-monitoring checks were logged 2 to 8 minutes past the 15-minute requirement (a priority component).
• Rating: Good, up from Acceptable/Adequate at the October 2024 inspection, when ODO found 13 deficiencies in 5 standards.
• Detainee interviews: ODO interviewed 29 detainees; none alleged discrimination, mistreatment or abuse. Two could not order commissary or use the phone because their PINs did not work, and a booking officer reset their accounts during the inspection; a woman who said she felt uncomfortable in housing unit B-1 was moved to unit B-3, and her report was shared with ICE officers and OPR’s Integrity Coordination Center.

DHS Office of Inspector General: an unannounced OIG inspection on January 23–25, 2024 (OIG-24-63, published September 27, 2024) found Baker and ICE staff complied with NDS 2019 for classification, grievances, recreation, segregation, facility conditions and medical care, but not always with the standards on the voluntary work program, staff-detainee communication and use of force. OIG made five recommendations, and ICE concurred with all five.

ODO redacts bed-capacity and population counts in the published report; for population, see the ICE statistics box above.

Earlier inspections

ICE’s ODO inspection list also lists these earlier inspections:

• Baker County Detention Center, Macclenny, FL - Aug. 6-8, 2013.
• Baker County Sheriff’s Office, Mcclenny, FL - Apr. 10-13, 2017.
• Baker County Sheriff’s Office, Macclenny, FL - Jan. 25-28, 2021.

The ODO compliance inspection report for June 16-19, 2020 states that the facility complied with nine of 18 standards reviewed under NDS 2000, with 11 deficiencies in the remaining 9 standards. These are historical inspection findings.

ODO’s reports for two later inspections:

• June 14–16, 2022: ODO’s follow-up compliance inspection report says it assessed 16 standards under NDS 2019 and found two deficiencies in two standards. ODO observed paper towels used instead of laundered towels for detainee haircuts.
• October 18–20, 2022: ODO’s compliance inspection report says the facility had neither developed nor posted written guidelines for locating an overdue transport vehicle.

287(g) agreements in Baker County

This facility is in Baker County, Florida (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 2 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Additional visitation and mail rules

According to ICE’s Baker facility page (checked October 23, 2026):

• ICE permits items determined necessary solely for travel or release from agency custody with approval from the ICE Deportation Officer and detention administrative staff.
• ICE requires a Homewav account and an application to be a visitor as an Attorney before scheduling an attorney video visit.
• In its attorney video-visit (VTC) section, ICE says “All video visitations are conducted in 20 minute increments.”
• ICE requires an attorney visiting several clients in one day to schedule each visit individually.
• ICE requires the detainee’s full name and the sender’s name and address on letters sent to detainees.
• ICE provides a postage allowance at government expense to indigent detainees, defined as those with no means of financial support and no funds in their facility account.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Florida
• Other ICE detention facilities in Florida
• All facilities under the Miami Field Office