Broome County Correctional Facility

Broome County Correctional Facility is an ICE Enforcement and Removal Operations (ERO) detention facility located in Binghamton, New York. It falls under the Buffalo Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes two different numbers for this facility. To ask whether someone is held here, call (607) 778-6018. To leave an urgent message for a detainee, call (607) 778-6439 and give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. The general facility line (607) 778-1174 is for other questions. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says the detainee-information line (607) 778-6018 can be called “at any time”. To schedule a regular visit, ICE gives a separate number, (607) 778-6142 (checked October 16, 2026).

Sending mail, commissary funds, and personal items

ICE’s page for this facility says letters sent to a detainee must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. It also lists packages among the items the jail does not accept through the mail (details below; checked October 16, 2026). ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer”. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because the ICE Office of Detention Oversight report dated May 21, 2026 evaluated this facility under the Federal Performance-Based Detention Standards (FPBDS, May 2025) instead (inspection report), and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

Source: ICE’s page for this facility (page dated 08/06/2026; checked October 16, 2026).

• Mailing address:

Detainee Name
BCCF P.O. Box 2047
Binghamton, NY 13902

• Letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address.

• Incoming mail is screened for contraband.

• Outgoing mail: detainees may seal their outgoing letters and place them in the provided receptacle. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

• Not accepted through the mail: packages, obscene or pornographic materials, personal checks, cashier’s checks, postage stamps or stamped envelopes, any type of food, and periodicals not sent directly by the publisher.

• Money: money is not to be given directly to the detainee. It can be placed on the detainee’s account in three ways:

  • through smartdeposit.com;
  • by calling (866) 394-0490;
  • by U.S. Postal Service to BCCF PO Box 2047, Binghamton, NY 13902, with the detainee’s name on the money order.

  Funds received in the mail are placed into the detainee’s account, and the processing officer gives a receipt. ICE cautions detainees not to have cash sent to them in the mail.

• Tablets: the facility has tablets. Information on sending a non-confidential message is at GettingOut.com, and money for tablet services is placed on the detainee’s account at GettingOut.com. An outside contact can create a tablet account through Globaltelelink/gettingout.com.

• Packages for travel or release: a detainee may receive only items determined to be necessary for the sole purpose of travel or release from agency custody, and only with the ICE Deportation Officer’s approval. Before sending a package, email Daniel.Snyder@broomecountyny.gov.

• Stamps: detainees may buy stamps. Indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.

• Transfers and departures: only legal mail is forwarded. General correspondence is marked “Return to Sender” and returned to the post office.

• Luggage for removal: a detainee being removed may have one small piece of luggage. If the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices are accepted (for example cell phones, electric razors, laptop computers or radios).

Visiting in person

ICE’s page for this facility (checked October 16, 2026) says:

• Scheduling: call (607) 778-6142 to schedule a regular (friends and family) visit.
• Weekly allowance: each detainee receives two one-hour blocks of visitation time per week. Each visit counts as one hour, regardless of its length.
• Visit type: all family or other social visits are non-contact.
• Age rules: visitors without an adult companion must be at least 18. Visitors under 18 must be accompanied by a parent or guardian, and proof of that relationship is required (for example a birth certificate or court-ordered guardianship).
• ID: visitors must have a government-issued photo ID with them.
• Search: everyone entering the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan. Anyone who refuses a reasonable search is not admitted.
• Restricted items: firearms and weapons of any kind are not permitted, and no electronic devices (cell phones, pagers, radios, etc.) are allowed in the secure areas. Visitors may not carry any items into the visitation area or pass items to detainees.
• Intoxication: visitors who are, or appear to be, intoxicated are not allowed to visit.
• Parking: free public parking is available at the facility.
• Consular officials may meet with their detained nationals at any time. ICE requests that they arrange visits in advance with the ICE Supervisory Deportation Officer, to the extent possible, at (585) 344-6534, and that they bring appropriate credentials.
• Clergy may visit at any time but must arrange the visit in advance with the Chaplain’s Office.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

ICE’s page for this facility (checked October 16, 2026) says:

• G-28s can be submitted through ERO eFile. Facility staff do not have access to ERO eFile, so ICE says legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.

• In-person attorney visits are allowed during any regular visiting time, and also from 3:30 p.m. to 4:30 p.m.

• Legal calls and video teleconference (VTC) meetings are requested by calling (607) 778-6439. Broome County court officers call back with a confirmed date and time.

  • Appointments should be made 24 hours before the desired time.
  • Appointments are scheduled from 8 a.m. to 9 p.m. in 30- to 60-minute increments.
  • ICE says legal representatives are not limited in the number of VTC appointments they can request, but no representative may have more than one 60-minute appointment with a detainee per day.

• What a request must include: ICE lists the following, under the words “The email should include”. The page gives no separate email address for VTC requests.

  • the representative’s full name and contact details (phone and email);
  • the detainee’s name and alien number;
  • a few proposed dates and times;
  • a scan of the representative’s government-issued ID;
  • proof of active legal-representative status (such as a state bar card, attorney license or paralegal license);
  • the DHS Form G-28, unless the meeting is pre-representational.

  A legal assistant joining alone must also send a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s ID.

• Who may attend: only legal representatives, legal assistants and interpreters, with no family or friends. Outside interpretation services may be used during the session.

• Confidentiality: a visitation officer stands outside the room, out of earshot but within eyeshot, and knocks 5 minutes before the cut-off time.

• No recording: representatives and their staff may not video- or audio-record any visit or call. ICE says a violation may result in suspension or permanent revocation of VAV user privileges.

• Pro bono list: a list of free legal organizations is posted in all housing units and updated quarterly. ICE says contacting a provider is the detainee’s responsibility.

Sending legal documents to a detained client

• Email or fax: ICE says legal representatives can send legal correspondence by email to joshua.terboss@broomecountyny.gov or by fax to (607) 778-1942.
  • The subject line must make clear that it is legal correspondence.
  • The documents go as an attachment, with a cover sheet giving the detainee’s full name, the A-number, the sender’s return fax number, the total number of pages, and the notation “Legal Mail”.
  • The documents are inspected for contraband but not read, then delivered to the detainee.
  • Requests are processed Monday through Friday, 8 a.m. to 4 p.m., excluding holidays.
• Other electronic communication: when timely communication by mail is not possible, the facility administrator may, at his discretion, allow a reasonable amount of electronic written communication between the detainee and the designated legal representative.
• Case information: requests go to BTV-dutyofficer@ice.dhs.gov. This mailbox does not accept applications for Stay of Removal or Case Appeals.
• Finding a client’s Deportation Officer: contact the duty officer at the same address. A G-28 must be on file before any information is disclosed.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Buffalo Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page (checked October 16, 2026) adds these channels:

• Comments on service: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 130 Delaware Avenue, Buffalo, New York 14202.
• Misconduct complaint to the field office: the same Field Office Director, (716) 843 7600.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• Media inquiries about ICE activities go to ICEMedia@ice.dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the Buffalo Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, issued inspection 2026-006-133 of this facility, dated May 21, 2026 (ODO report). The report calls the facility the Broome County Jail, Binghamton, New York, and files it under ERO Buffalo. Per ICE’s May 2026 inspection report, the findings are organized by the major categories of the Federal Performance-Based Detention Standards (May 2025).

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in New York
• Other ICE detention facilities in New York
• All facilities under the Buffalo Field Office