Broward Transitional Center

Broward Transitional Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Pompano Beach, Florida. It falls under the Miami Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (954) 973-4485. Give the detainee’s full name, alien registration number (A-number), your own name, and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says to call that line between 8 a.m. and 4 p.m. ICE says the facility has tablets, and that information on sending a detainee a non-confidential message is at gettingout.com.

Visiting in person

ICE’s page for this facility (last updated 08/06/2026, checked October 7, 2026) lists this weekend schedule for friends and family:

Each detainee gets one 45-minute session on their assigned weekend, with a maximum of two visitors, minor children included. All visitors must arrive 1 hour before the scheduled visit time to get through security. Adult visitors must show a valid, verifiable government-issued ID, and minors must be accompanied by an adult guardian (18 or older) and never left alone in the waiting room or visiting room. All family and social visits are non-contact, and visitors may not carry any items into the visitation area or pass anything to a detainee.

Holidays: visiting is held on specific federal holidays, but as of October 7, 2026 ICE’s page gives two different holiday schedules — a table showing males 8 a.m. to 10:30 a.m. and women 1:30 p.m. to 4 p.m., and a paragraph saying holiday visitation runs 8 a.m. to 9:45 a.m. and 2 p.m. to 3:45 p.m. for both males and females, first come, first served. Call (954) 973-4485 to confirm before a holiday visit.

Everyone entering the facility or the visitation area is subject to a pat-down, a search of belongings and a metal scan; anyone who refuses a reasonable search is not admitted. No firearms or weapons of any kind anywhere in the facility, and no electronic devices (cell phones, pagers, radios) in the secure areas. Visitors who are or appear intoxicated are turned away. ICE lists free public parking, with designated visitor parking marked.

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must identify the detainee and show the sender’s name and return address (this facility’s own format is below) — and each facility publishes its own exact format: some also require a housing-unit number, and facilities run by the federal Bureau of Prisons use the BOP register number instead. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s detention standards allow more than that. ICE’s inspectors say this facility operates under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016) (see the inspection record below). Under that standard’s mail section, 5.1, staff open and inspect incoming general correspondence for contraband in the detainee’s presence unless the facility administrator authorizes otherwise, and it “may be read to the extent necessary to maintain security, as authorized by the facility administrator” — reading, with the administrator’s approval, may be done at random. Outgoing general mail may be inspected or read if it is addressed to another detainee or there is evidence it might threaten the facility’s secure or orderly operation, endanger the recipient or the public, or facilitate criminal activity. Only special correspondence or legal mail — mail to or from attorneys and other legal representatives, government attorneys, judges and courts, embassies and consulates, the President and Vice President, members of Congress, the Justice Department and DHS (including ICE, ERO, ICE Health Services Corps, CRCL and the DHS Inspector General), outside health care professionals, grievance administrators and the news media — may not be read: the envelope must be labeled “special correspondence” or “legal mail” and identify the sender’s or addressee’s title and office. Staff may neither read nor copy it; any inspection takes place in the detainee’s presence and is limited to detecting physical contraband and confirming that enclosures qualify as special correspondence or legal mail. Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

• Letters must include the last four digits of the detainee’s A-number (ICE calls it the File Number), plus the sender’s name and address. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in the housing units.
• Money: as of October 7, 2026, ICE’s page for this facility names no deposit service, vendor or kiosk. It says funds received in the mail are taken to the processing area to be placed on the account, with a receipt from the processing officer, and that detainees are cautioned not to have cash sent to them in the mail. The page does not say who a money order should be made payable to.
• Packages: limited to items needed solely for travel or release from custody, with the ICE Deportation Officer’s approval. Before sending one, ICE says to contact GEO – Broward Transitional Center Warden, 3900 North Powerline Road, Pompano Beach, FL 33073, (954) 957-2709.
• Stamps: detainees may buy them; indigent detainees (no means of support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is returned to sender.
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from GEO. No electronic devices (cell phones, electric razors, laptops, radios) are accepted.

For how deposit routes differ from facility to facility, see how to send money to someone in ICE detention.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Legal visits, video calls and legal documents

ICE says legal representatives have no limit on the number of virtual legal visit appointments they can request at Broward Transitional Center; scheduling and applicable rules are subject to change depending on demand and availability (checked October 23, 2026).

ICE’s page for this facility publishes these channels for legal representatives (checked October 7, 2026):

• Case information: requests about people detained here go to Miami.Outreach@ice.dhs.gov. ICE notes that this mailbox does not accept applications for a stay of removal or case appeals.
• Deportation Officer: to learn who a client’s Deportation Officer is, ICE says to call the Miami Field Office – Broward Transitional Center Main Lobby at (954) 957-2796; a G-28 must be on file before any information is disclosed.
• G-28s can be submitted through ICE’s online platform ERO eFile. Facility staff do not have access to ERO eFile, so representatives should bring a downloaded copy of the submitted G-28 to any in-person or remote legal visit.
• In-person legal visits can be scheduled ahead through ERO eFile, first come, in 60-minute appointments; a representative who needs to see more than one detainee can book up to five appointments in one day, depending on availability. Walk-in visits are still permitted, but scheduled visits are prioritized.
• Video meetings and confidential legal calls must be requested through ERO eFile, Monday to Friday 7 a.m. to 7:30 p.m. and Saturday and Sunday 7 a.m. to 5 p.m., subject to availability. A representative who prefers Zoom enters the meeting ID and passcode; for a phone call only, note that and give the direct number the facility should call. Appointments can be made up to 2 weeks ahead but no later than 24 hours before, in 60-minute slots. ICE requires uploads of the representative’s government-issued ID, proof of active legal-representative status (such as a bar card) and the ERO-eFiled G-28 (unless the visit is pre-representational). If a legal assistant is the only legal representative joining the call, the email should also include a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. Only legal representatives, legal assistants and interpreters may take part. If no slot is available or there is an exigent circumstance, ICE lists BTCVTC3900@geogroup.com.
• Legal documents by fax: when mail is not timely, the facility administrator may allow a reasonable amount of fax communication. Attorneys can send legal correspondence to (954) 957-2816 with a cover sheet giving the detainee’s full name, A-number, the sender’s return fax number and the number of pages. ICE says fax does not guarantee confidentiality and recommends sending sensitive items by legal mail through the U.S. Postal Service; fax requests are processed Monday to Friday, 8 a.m. to 4 p.m., excluding holidays.

Immigration court and free legal providers (Krome court, Broward hearing location)

ICE says a list of pro bono (free) legal organizations, updated quarterly, is posted in the housing units, and that it is the detainee’s own responsibility to contact a provider for an appointment. ICE’s facility page does not name the immigration court that hears the cases of people held here, but EOIR’s page for the Miami Krome (Detained) Immigration Court lists a Broward Transitional Center Hearing Location at 3900 N Powerline Road, Pompano Beach, FL 33073 — this facility’s address — with window filing hours of 8 a.m. to 4 p.m. The court itself is at Krome North Processing Center, 18201 SW 12th Street, Miami, FL 33194, and EOIR lists the general-inquiry email Krome.Immigration.Court@usdoj.gov. The court that actually hears a given case may still be a different one; confirm it from the A-number through EOIR’s hotline at 1-800-898-7180. On the October 2026 edition of EOIR’s List of Pro Bono Legal Service Providers, the entries under Krome Immigration Court are:

EOIR states that it does not endorse any of the organizations, referral services, or attorneys on its list.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Miami Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels:

• Comments on the service provided, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 865 SW 78th Ave., Suite 101, Plantation, FL 33324, (954) 236-4900.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• DHS OIG in writing: DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528 · fax (202) 245-5217 · DHSOIGHOTLINE@DHS.GOV.

A news reporter who wants to interview someone held here must apply in writing to the Miami Field Office, 865 SW 78th Avenue, Suite 101, Plantation, Florida 33324, attention Field Office Director. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected this facility on August 25–27, 2026 (ODO report, Inspection 2026-001-061). What the report says:

• Who runs it: the facility opened in 1998 and is owned and operated by The GEO Group, Inc. ICE’s ERO Miami began housing detainees there in 2002. It is a dedicated ICE detention facility operating under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016), and it holds male and female detainees of low and medium-low security classification for periods longer than 72 hours.
• Services: GEO provides food service and medical care, and Keefe Commissary Network provides commissary. The facility was accredited by the American Correctional Association in July 2026 and the National Commission on Correctional Health Care in January 2026, and was found DHS PREA compliant after an October 2023 audit. ODO notes that more than 700 detainees were present when it arrived because people were being processed both in and out of the facility.
• Findings: compliant with all 29 standards reviewed; no deficiencies.
• Detainee interviews: ODO interviewed 21 detainees (10 more declined); none alleged discrimination, mistreatment or abuse, and all reported satisfaction with facility services.
• Rating: Superior, up from Good at the previous inspection in December 2024 (report). That inspection reviewed 29 standards and found 2 deficiencies: in Environmental Health and Safety, the video attorney visitation booths completely blocked the overhead fire-suppression sprinkler system (a repeat deficiency and a priority component), and in Staff-Detainee Communication, ERO answered 5 of 25 detainee requests ODO reviewed 4 to 7 business days after they were submitted, against a standard of no later than 3 business days. ODO says it received the facility’s corrective action plan for that inspection.

ODO redacts bed-capacity and population counts in the published report; for population, see the ICE statistics box above. ICE lists every posted report on its ODO facility inspections page.

Earlier inspections

• February 8–11, 2021: ODO reviewed 21 standards under PBNDS 2011 (Revised 2016), found compliance with 18, and identified three deficiencies in the remaining three standards. Source.
• June 28–July 1, 2021 follow-up: ODO reviewed 14 standards under PBNDS 2011 (Revised 2016), found compliance with all 14, and identified zero deficiencies. Source.
• July 12–14, 2022: ODO’s follow-up compliance inspection report found that post orders omitted duty hours for each post and that the facility had no written policy and procedures for strip and X-ray searches.
• December 13–15, 2022: ODO’s compliance inspection report found no written guidelines for tracking vehicles and no posted procedures for locating an overdue vehicle.

287(g) agreements in Broward County

This facility is in Broward County, Florida (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 5 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Florida
• Other ICE detention facilities in Florida
• All facilities under the Miami Field Office
• How to send money to someone in ICE detention