Butler County Sheriff’s Office is an ICE Enforcement and Removal Operations (ERO) detention facility located in Hamilton, Ohio. It falls under the Detroit Field Office ERO field office area of responsibility.
Facility quick reference
| Item | Detail |
|---|---|
| Facility name | Butler County Sheriff’s Office |
| Street address | 705 Hanover Street |
| City, State, ZIP | Hamilton, OH 45011 |
| Detainee information line | (513) 785-1106 |
| Facility main phone | (513) 785-1000 |
| ERO field office main phone | (313) 771-6601 |
| ERO field office | Detroit Field Office |
| ICE detainee locator | locator.ice.gov |
| Official ICE page | ice.gov/detain/detention-facilities/butler-county-sheriffs-office |
| Last verified | 2026-09-10 |
ADP = average daily population; ALOS = average length of stay, both FY2026 averages (not a same-day count). Source: ICE Detention Management, FY2026 (released 2026-07-20).
How to locate or contact a detainee
To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.
To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (513) 785-1106. Give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. The general facility line (513) 785-1000 is for other questions. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says the detainee-information line (513) 785-1106 can be called between 7 a.m. and 11 p.m. (checked October 16, 2026).
The Butler County Sheriff’s jail-services page says phone calls have a fifteen (15) minute limit if other inmates are waiting to use the telephone (checked October 17, 2026).
Visiting in person
ICE’s page for this facility lists these rules (checked October 16, 2026):
| Detainee’s last name | Day | Visiting periods |
|---|---|---|
| A–J | Saturday | 9–11 a.m., 1–5 p.m., 7–9 p.m. |
| K–Z | Sunday | 9–11 a.m., 1–5 p.m., 7–9 p.m. |
- Length: each detainee is permitted a 30-minute visit on the designated visitation day, “unless circumstances dictate temporary suspension of Detainee Visitation.” Additional holiday visitation may be announced to the detainee.
- Non-contact: all family or other social visits are non-contact, and visitation communications may be subject to monitoring and/or recording by law enforcement.
- Visitation list: visitors must be approved and on the detainee’s list, which holds up to three people. A detainee cannot change the list until they have been at the facility for 30 days, and must wait another 30 days after each change; a detainee with fewer than three people on the list may add someone at any time. Changes are made on a Request for Visitor Form supplied in each housing unit.
- ID: visitors must show photo identification — a state- or federal-issued card, or a passport with proper documentation of port of entry. Visitors under 18 do not have to be on the list but must be accompanied by an approved adult from the detainee’s visitation list.
- Visits are denied if the visitor presents a clear and present danger to security, is under the influence of alcohol or drugs, or refuses to show proper identification, or if the detainee refuses the visit.
- Search and items: everyone requesting admittance is subject to a pat-down, an inspection of belongings and a metal scan; anyone refusing a reasonable search is not admitted. Visitors may not carry any items into the visitation area or pass items to detainees. No firearms or weapons are permitted, and no electronic devices (cell phones, pagers, radios, etc.) in the secure areas. Purses, briefcases and packages are not permitted in the facility but may be stored before entering.
- Parking: free public parking is available at the facility.
- Consular officials may meet with their detained nationals at any time; ICE requests that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible and that officials bring appropriate credentials.
- Clergy may visit at any time from 7 a.m. to 11 p.m. and must present appropriate credentials from their religious organization or State Ordination certification.
Sending mail, commissary funds, and personal items
Each facility publishes its own exact mail format; check the facility’s page at ice.gov before mailing. For this facility, ICE’s page says letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address, and that the facility will not receive any items (details below). This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).
The sheriff’s jail-services page says commissary is held twice per week, but only once during weeks with a holiday; inmates receive notice before a holiday (checked October 17, 2026).
What ICE publishes for this facility’s mail, money, and packages
From ICE’s page for this facility (checked October 16, 2026):
Letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address.
How incoming mail is handled: all incoming mail is subject to screening for contraband. The mail is opened and copied along with the envelope, and the copies are forwarded to the detainee. The original letters are destroyed; photos, drawings and items of perceived value are copied and the originals placed in the detainee’s property box.
Outgoing mail is routed to the proper postal office within 24 hours of receipt by facility staff; a mail pick-up and delivery schedule is posted in all housing units.
Stamps: detainees may buy them; indigent detainees (no means of financial support and no funds in their facility account) are provided a postage allowance at government expense.
Money: money is not to be given directly to the detainee. ICE lists these ways to put money on the detainee’s account: calling Access Corrections at (866) 345-1884, the website AccessCorrections.com, the walk-in lobby kiosk at 705 Hanover Street, Hamilton OH 45011, or cash at any CashPay Today location (including Dollar General Stores).
No cash by mail: funds received in the mail are returned to sender.
Packages: the Butler County Sheriff’s Correctional Complex will not receive any items at the facility. A detainee may receive only items determined to be necessary for the sole purpose of travel or release from custody, with the approval of the ICE Deportation Officer; to arrange a drop-off or get mailing instructions, contact the ICE Field Office (main phone (313) 771-6601).
Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender” and returned to the post office.
Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.
The sheriff’s jail-services page says inmates without funds are supplied with writing materials, envelopes and postage for a minimum of three (3) letters per week (checked October 20, 2026).
The sheriff’s jail-services page lists Inmate Accounts at 513-785-1126, Monday through Friday, 8:00 AM – 3:00 PM (checked October 20, 2026).
The sheriff’s jail-services page says any account balance remaining at release is refunded by debit card or check (checked October 20, 2026).
Legal access, attorneys, and immigration court information
Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.
Booking legal visits, video calls, and legal calls
ICE’s page for this facility says (checked October 16, 2026):
- G-28s can be submitted through ERO eFile. Facility staff do not have access to it, so legal representatives should download copies of the submitted G-28 for any in-person or remote legal visit.
- In-person legal visits: 7 a.m. to 11 p.m., any time excluding mealtimes, headcounts or an emergency. ICE lists these as: breakfast 5–6 a.m.; headcount 7–7:30 a.m. Saturday and Sunday and 9–9:30 a.m. Monday–Friday; lunch 11 a.m.–12:30 p.m.; dinner 5–6:30 p.m.; headcounts 6–6:30 p.m. and 11–11:30 p.m. Attorneys must show a state-issued Attorney General Card and photo ID; all visitors are subject to security procedures and must sign the visitor register.
- Video teleconference (VTC) meetings and confidential legal phone calls: call Combined Public Communication (CPC) at (702) 829-3001, option 4, to be set up on the off-site video visitation system. Once CPC verifies the caller is a practicing attorney, it sends information on purchasing video visitation minutes and on scheduling. CPC needs the representative’s full name and contact information (phone and email), the detainee’s name and alien number, a scan of the representative’s government-issued ID, and a scan of documentation showing active legal-representative status (such as a state bar card, attorney license or paralegal license). A legal assistant joining alone must also attach a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s ID.
- Scheduling: appointments should be made 24 hours before the desired time; they are scheduled 6 a.m. to 9 p.m. in 30- to 60-minute increments. ICE says legal representatives are not limited in the number of VTC appointments they can request, but no representative may have more than one 60-minute appointment with a detainee in a single day.
- Only legal representatives, legal assistants and interpreters may take part — no family or friends; outside interpretation services may be contacted during the session, and sessions are confidential. Representatives and their staff may not video or audio record any visit or call; violations may result in suspension or permanent revocation of VAV user privileges.
- Legal mail: attorneys who want to correspond with a client by mail must call CPC at (702) 829-3001, option 4, and request a QR code; CPC emails each attorney a unique code, which is placed on the outside of the envelope.
- Faxes: “Butler County does not allow faxes.”
- Case information: requests about people detained here can be sent to Records@butlersheriff.org; this mailbox does not accept applications for Stay of Removal or Case Appeals.
- Pro bono list: a list of free legal organizations is posted in all detainee housing units and updated quarterly; contacting an organization for an appointment is the detainee’s responsibility.
Feedback, complaints, and oversight
To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Detroit Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.
This facility’s own ICE page adds these channels (checked October 16, 2026):
- Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 985 Michigan Avenue, Suite 207, Detroit, MI 48226, phone (313) 771-6601.
- ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
- ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
A news reporter who wants to interview someone held here must apply in writing to the Detroit Field Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. ICE says a detainee has the right not to be interviewed, photographed or recorded by the media, and the reporter must first obtain the detainee’s written permission. ICE adds: “Ordinarily, live television or radio interviews will not be permitted in the facility.” Media inquiries about ICE go to ICEMedia@ice.dhs.gov.
ICE inspection record
ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, carried out a compliance inspection of this facility (named in the report as Butler County Jail) on March 29–April 2, 2021 (ODO report). Because of the COVID-19 pandemic, ODO did not inspect on site; it conducted a remote inspection, interviewing facility staff, ERO field office staff and detainees and reviewing files and detention records. Per ICE’s March–April 2021 inspection:
- Standard and result: ODO assessed 18 standards under the National Detention Standards (NDS) 2019 and found the facility compliant with 13; it found 15 deficiencies in the remaining 5 standards, including 5 repeat deficiencies.
| Standard | Deficiencies | What ODO found |
|---|---|---|
| Funds and Personal Property | 2 (both repeat) | Staff did not give detainees a receipt for all property held until release; the detainee handbook did not explain the rules for storing and mailing property not allowed in their possession |
| Special Management Units | 9 (2 repeat) | In 7 of 7 disciplinary segregation files, no evidence the segregation orders were completed by the disciplinary hearing officer (six related deficiencies); in 7 of 7 SMU files, daily medical visits were not all documented on the weekly checklist and there was no evidence of daily face-to-face medical assessments (both repeat); in 3 of 7 files, no evidence of a health care evaluation before or within 24 hours of placement |
| Sexual Abuse and Assault Prevention and Intervention | 1 (corrected) | The written policy did not include the requirement to cooperate with all ICE/ERO audits and monitoring; the policy was revised on March 31, 2021 |
| Food Service | 2 (1 repeat) | The facility did not buy precooked, sealed hot entrees for detainees whose religious dietary needs the regular menu could not meet (repeat); the facility did not buy kosher and/or halal meals that were fully prepared, ready-to-use and bore the symbol of a recognized kosher and/or halal certification agency |
| Telephone Access | 1 | ERO Detroit had not provided current pro bono legal service information; the facility received it and posted it in the housing areas during the inspection week |
- Detainee interviews: ODO interviewed 12 detainees by video teleconference; none alleged discrimination, mistreatment or abuse.
Contractor annual inspection (January 2021). The Nakamoto Group, Inc. carried out an annual inspection for ICE under NDS 2019 on January 19–21, 2021, as a hybrid inspection with three inspectors on site and two working remotely (report, significant incident summary). The report states:
- Ownership and population: the jail is owned by Butler County and operates under the jurisdiction of the Butler County Sheriff’s Office; the report says “This is an IGSA.” It houses U.S. Marshals detainees, Federal Bureau of Prisons inmates and Pike County inmates in addition to male and female ICE detainees of all classification levels. Male ICE detainees are housed separately from detainees from other jurisdictions; female ICE detainees are comingled with detainees from other jurisdictions with compatible classification designations.
- Services: food service is provided by Aramark and detainee telephone service by Combined Public Communications, LLC; all other services are provided by Butler County employees. Detainees are not charged co-pay fees for medical, dental or mental health services.
- Findings: 42 deficient components in 19 standards; one standard was rated Does Not Meet Standard, and the report’s area of concern is Detainee Funds and Personal Property (among other findings, all correctional officers had access to the property storage area). The lead inspector recommended a rating of Meets Standards, the rating the facility also received in its May 2019 inspection.
Earlier inspections
ICE’s ODO inspection list also lists these earlier inspections:
- Butler County Jail, Hamilton, OH - Apr. 28-30, 2015.
- Butler County Jail, Hamilton, OH - Jun. 19-21, 2018.
- Butler County Jail, Hamilton, OH - Aug. 10-13, 2020.
287(g) agreements in Butler County
This facility is in Butler County, Ohio (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 2 agreements with agencies in that county:
| Agency | Model | Signed |
|---|---|---|
| Butler County Sheriff's Office | Jail Enforcement Model (JEM) | 2025-02-24 |
| Butler County Sheriff's Office | Task Force Model (TFM) | 2025-04-02 |
Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.