ERO El Paso Camp East Montana is an ICE Enforcement and Removal Operations (ERO) detention facility located in El Paso, Texas. It falls under the El Paso Field Office ERO field office area of responsibility.
Facility quick reference
| Item | Detail |
|---|---|
| Facility name | ERO El Paso Camp East Montana |
| Street address | 6920 Digital Road |
| City, State, ZIP | El Paso, TX 79936 |
| Detainee information line | (915) 280-2270 |
| Facility main phone | (915) 280-2270 |
| ERO field office main phone (as listed on ICE’s page for this facility) | (915) 856-2317 |
| El Paso Field Office phone in ICE’s field-office directory, updated Sep 2, 2026 | (915) 225-1901 |
| ERO field office | El Paso Field Office |
| ICE detainee locator | locator.ice.gov |
| Official ICE page | ice.gov/detain/detention-facilities/camp-east-montana |
| Last verified | 2026-09-17 |
ADP = average daily population; ALOS = average length of stay, both FY2026 averages (not a same-day count). Source: ICE Detention Management, FY2026 (released 2026-07-20).
How to locate or contact a detainee
To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.
To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (915) 280-2270. Give the detainee’s full name, alien registration number (A-number), and your own name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Confirm current hours by calling (915) 280-2270 or checking the official ICE page linked above.
Visiting in person
ICE publishes these visiting periods for this facility (its facility page was last updated 08/10/2026):
| Visit type | When ICE says visits are allowed |
|---|---|
| Friends and family | By appointment only — call (915) 280-2270 to schedule. Weekends and holidays, 8 a.m.–1 p.m. and 2 p.m.–6 p.m. MT. ICE publishes no weekday family visiting period here. |
| Attorney or legal representative, in person | Weekdays 8 a.m.–6 p.m. MT; weekends and holidays 9 a.m.–5 p.m. MT |
| Consular officials | Any time. ICE asks that arrangements be made in advance, to the extent possible, with the ICE Supervisory Deportation Officer, reached at (915) 280-2270; ICE also asks officials to bring appropriate credentials |
| Clergy | Any time, by prior arrangement with the Chaplain’s Office |
Everyone entering is subject to a pat-down search, an inspection of belongings and a metal-scan search, and anyone who refuses a reasonable search is not admitted. No firearms or weapons of any kind; no electronic devices (cell phones, pagers, radios) in the secure areas of this facility; visitors may not carry items into the visitation area or pass anything to a detainee. ICE lists free public parking at the facility.
Sending mail, commissary funds, and personal items
ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because ICE’s Office of Detention Oversight inspected this facility in May 2026 under the National Detention Standards (NDS) 2025 instead (inspection report), and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).
The mailing format ICE publishes for this facility
ICE gives the address block for this facility as:
Detainee Name
6920 Digital Road
El Paso, TX 79936
Letters must include the last four digits of the detainee’s A-number plus the sender’s name and address. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a pickup-and-delivery schedule is posted in every housing unit. Detainees who are indigent — no funds in the facility account and no outside support — are given postage at government expense. When someone is transferred or released, only legal mail is forwarded; ordinary correspondence is endorsed “Return to Sender” and returned to the post office. A detainee may receive items determined necessary solely for travel or release from agency custody, with approval of the ICE Deportation Officer. Before sending any package, ICE asks you to call the El Paso Field Office at (915) 856-2317 first; for security reasons no electronic devices of any kind (cell phones, electric razors, laptops, radios) will be accepted.
Legal access, attorneys, and immigration court information
Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.
Booking a legal visit, and identifying the deportation officer
For appointments beginning November 8, 2025, ICE requires legal visits at this facility — in person, by video teleconference, and confidential legal phone calls — to be scheduled in advance through ERO eFile, the same platform that now accepts G-28s for detained clients. Appointments run in 60-minute slots (two may be booked back to back, for a two-hour maximum; for virtual visits, each representative may have no more than two 60-minute appointments with the same detainee in a single day), and are offered weekdays 8 a.m.–6 p.m. MT and weekends and holidays 9 a.m.–5 p.m. MT. For video and confidential-call appointments ICE adds that they may be booked up to two weeks ahead and no later than 24 hours before. ICE requires the representative to upload a government-issued photo ID, proof of active legal status (state bar card, attorney or paralegal license), and the eFiled G-28 unless the visit is pre-representational. If no slot is available, or the matter is urgent, ICE gives (915) 280-2270. Before selecting a time, representatives must provide their Microsoft Teams, Zoom or WebEx meeting ID, passcode and link in ERO eFile’s Virtual Meeting Information section; for a phone call, indicate that and provide the number the facility should call. If a legal assistant is the only representative joining the call, the email should also attach an authorization letter on firm or organization letterhead and a scan of the assistant’s identification. Representatives should download copies of their submitted G-28 for any in-person or remote visit because facility staff do not have access to ERO eFile at this time.
To learn who the assigned deportation officer is, a legal representative with a G-28 already on file calls the El Paso Field Office at (915) 225-1901 — the number ICE’s field-office directory lists for the El Paso Field Office, and different from the Field Office Main Phone ICE prints on this facility’s page, (915) 856-2317. Other case-information requests for people held here go to ElPaso.Outreach@ice.dhs.gov; ICE notes that mailbox does not accept stay-of-removal applications or case appeals.
Free legal providers on EOIR’s list for El Paso
EOIR publishes its List of Pro Bono Legal Service Providers court location by court location and updates it at least quarterly under 8 C.F.R. § 1003.61(b). Organizations and individual attorneys appear only after committing to at least 50 hours a year of uncompensated work at that court location, under 8 C.F.R. § 1003.62; referral services qualify on a different basis. The same list is posted in every detainee housing unit — ICE says it is the detainee’s own responsibility to contact a provider for an appointment. On the October 2026 edition, the providers EOIR lists for the El Paso Detained Immigration Court are:
| Provider | Contact | Limits EOIR records |
|---|---|---|
| Estrella del Paso | 2400 E. Yandell Dr., El Paso, TX 79903 · (915) 532-3975 | none listed |
| Las Americas Immigrant Advocacy Center | 1500 E. Yandell Dr., El Paso, TX 79902 · (915) 544-5126 | Asylum, withholding of removal, Convention Against Torture |
| ABA Commission on Immigration Detention Information Hotline (a referral service) | From inside an ICE facility, dial the speed dial 2150#; to call on someone else’s behalf, e-mail immcenter@americanbar.org | Pro se case assistance for detained respondents only |
These are free providers, not a guarantee of representation. If you do not know which immigration court holds the case, the automated hotline at 1-800-898-7180 will tell you from the A-number.
Posting a bond
Delivery and voluntary-departure bonds are paid through ICE’s CeBONDS system, not at the facility window. ICE’s published rules: bond-posting hours are Monday through Friday, 9 a.m. to 3 p.m. in the time zone where the person is detained (Mountain Time for this facility), excluding government holidays; payment must be by Fedwire or ACH — no cash, no card; and the obligor must be a U.S. citizen, lawful permanent resident, law firm or non-profit, and must show a qualifying document (U.S. passport, U.S. birth certificate, naturalization certificate, a REAL ID driver’s license or state ID card, military ID, or a permanent resident card). ICE adds that a detained person may post a voluntary-departure bond or an order-of-supervision bond on their own behalf. ICE says verification of the bond contract and payment typically takes one to two hours, during posting hours. An obligor may still walk into an ICE office, but even a walk-in needs access to banking services; ICE points obligors without a bank to a Treasury-certified surety company or to community organizations that assist with immigration bonds.
Feedback, complaints, and oversight
To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO El Paso Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.
For a concern about detention itself — conditions, a transfer, medical care, or a case that appears stuck — ICE publishes the Detention Reporting and Information Line (DRIL) at 1-888-351-4024 on its contact page for Enforcement and Removal Operations. A misconduct complaint can also go to the ICE Office of Professional Responsibility Integrity Coordination Center at 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov. Written complaints and service comments for this facility go to the Field Office Director, Enforcement and Removal Operations, 11541 Montana Avenue, Suite E, El Paso, TX 79936. For sexual abuse or assault, ICE publishes a dedicated channel for this facility under its zero-tolerance SAAPI/PREA policy — CEM-PREA@Amentum.com and (915) 227-3767 — and says reports are confidential, may be made anonymously, verbally or in writing, and may be made by third parties not connected to the detainee.
ICE inspection record
ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, conducted an unannounced follow-up inspection of this facility on May 12–14, 2026 (ODO report, Inspection 2026-004-128). It was the most recent report for this facility on ICE’s ODO facility inspections page when we checked on October 15, 2026. What the report says:
- Who runs it: the facility opened in 2025 and is operated by Amentum Services; at the time of the inspection it was in a 90-day transition period with Amentum assuming duties as prime contractor. ERO began housing detainees there in 2025 under ERO El Paso. It is a dedicated ICE detention facility operating under the National Detention Standards (NDS) 2025, and it holds male and female detainees of low, medium-low, medium-high and high security classification for periods longer than 72 hours.
- Services: Disaster Management Group provides food services and Loyal Source Government Services provides medical care. ODO notes that the facility had no commissary provider and no external accreditations at the time of the inspection.
- Findings: of 24 standards reviewed, the facility complied with 15. ODO found 52 deficiencies in 9 standards, including 12 priority component deficiencies and 8 repeat deficiencies, plus 1 Area of Concern. Among them: all three suicide watch cells ODO inspected were not suicide-resistant; in 2 of 5 constant-monitoring suicide watch records, monitoring was not documented every 15 minutes or more often; there was no established tool-control policy (a repeat, priority component deficiency); and a separate documented informed consent was not obtained before psychotropic medication was given to the one detainee prescribed it. In its review of 25 detainee medical records, ODO found 3 records in which detainees did not receive an initial medical, dental and mental-health screening by a health care practitioner or specially trained detention officer, and 4 in which detainees did not receive tuberculosis screening in line with CDC guidelines before placement in general population; ODO marked both as priority components.
- Detainee interviews: ODO interviewed 42 detainees; none alleged discrimination, mistreatment or abuse. Several said they were required to take part in outdoor recreation; ODO found the facility used those periods for contractors to clean housing units, and ERO directed the facility to let detainees who do not want outdoor recreation move to an empty housing unit instead.
- Rating and earlier result: this follow-up inspection carries no rating (the report lists it as N/A). ODO’s last rated inspection, in fiscal year 2026, found 49 deficiencies, 22 of them in Use of Force and Restraints and 11 in Facility Security and Control, and rated the facility Acceptable/Adequate. The May 2026 report said ODO would conduct another rated full compliance inspection before the end of FY 2026 (September 30, 2026); no such report was listed on ICE’s ODO page when we checked on October 15, 2026.
In its May 12–14, 2026 report, ODO also recorded these findings:
- ODO found that officers did not sign and date post orders before assuming their posts.
- ODO found that post orders were not kept current at all times.
- ODO found no post orders for closely observing detainees in dry cell status.
ODO redacts bed-capacity and population counts in the published report; for population, see the ICE statistics box above.
Earlier inspection — February 10-12, 2026. The ODO report records these findings from that inspection:
- ODO interviewed 49 detainees who voluntarily agreed to participate.
- After reviewing medical-unit logbooks and memoranda, ODO found that staff did not accurately document required checks to prevent significant self-harm and suicide.
- After interviewing staff and reviewing available CCTV footage, ODO found that one detainee escaped when the facility had no security staff assigned to perimeter fence checks.