Campbell County Detention Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Newport, Kentucky. It falls under the Chicago Field Office ERO field office area of responsibility.
Facility quick reference
| Item | Detail |
|---|---|
| Facility name | Campbell County Detention Center |
| Street address | 601 Central Avenue |
| City, State, ZIP | Newport, KY 41071 |
| Detainee information line | (859) 431-4611 |
| Urgent message for a detainee | (859) 461-4611 |
| Facility main phone | (859) 431-4611 |
| ERO field office main phone | (872) 351-3990 |
| ERO field office | Chicago Field Office |
| ICE detainee locator | locator.ice.gov |
| Official ICE page | ice.gov/detain/detention-facilities/campbell-county-detention-center |
| Last verified | 2026-09-10 |
ADP = average daily population; ALOS = average length of stay, both FY2026 averages (not a same-day count). Source: ICE Detention Management, FY2026 (released 2026-07-20).
How to locate or contact a detainee
To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.
ICE publishes two different numbers for this facility. To ask whether someone is held here, call (859) 431-4611 between 8 a.m. and 4 p.m. To leave an urgent message for a detainee, call (859) 461-4611 and give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached, and speak with the shift supervisor; ICE says that if deemed urgent, the detainee will be given the message. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Phone calls, “chirp” messaging and video visitation run through Combined Public Communications. ICE’s page says jail staff will not provide visitation information over the phone; the published visiting schedule is below (checked October 16, 2026).
Sending mail, commissary funds, and personal items
Each facility publishes its own exact mail format. For this facility, ICE’s page (checked October 16, 2026) says mail from family and friends must carry the inmate’s name and jacket number (not the A-number) and the sender’s name and return address, and goes to a P.O. Box in Highland Heights, not to the jail’s street address — see the details below. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because ICE’s July 2026 inspection report for this facility is organized under the Federal Performance Based Detention Standards (May 2025), and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).
What ICE publishes for this facility’s mail, money, and packages
Per this facility’s ICE page (checked October 16, 2026):
- Letters from family and friends (non-legal mail) must carry the inmate’s name and jacket number and the sender’s name and return address, and go to this P.O. Box:
Inmate Name – Inmate Jacket Number
Campbell County Detention Center
PO Box 76550
Highland Heights, KY 41076
- Mail that breaks the guidelines is destroyed. Incoming mail must be no larger than 8 ½ x 11 inches, no thicker than light card stock, and able to be fed through a sheet-fed scanner. Prohibited: stamps, blank envelopes, stationery, and cash, checks, money orders or any other form of currency. Nothing such as address labels, stickers, homemade or musical cards, non-white envelopes or paper, paintings, tracing paper, coloring-book pages, drawings in colored ink, marker, crayon or glitter, raised decorations, paint, white-out or glue may be included or attached.
- Photos are the only enclosures permitted: up to six photographs per package, and they must be printed on photo paper. Internet printouts, colored pages and provocative material are not permitted and are destroyed.
- Reading: the page says incoming mail “is not read upon opening, only inspected,” but its mail guidelines also say all incoming mail “shall be opened and inspected or read” to determine if contraband is enclosed or a detention-center rule has been broken; if so, the mail is destroyed and not returned.
- Prohibited content: ICE’s page also lists as prohibited mail threats of physical harm against any person or threats/details of criminal activity; plans to smuggle contraband into or out of the institution; information to formulate escape plans, commit a crime or violate a detention-center rule; solicitation of gifts, goods, money or things of value from anyone other than family or established close friends; code or gang insignia; obscene language or drawings; and information that, if communicated, would create a threat to the security of the detention center. The page says mail that does not meet its guidelines is destroyed (checked October 19, 2026).
- Returned to sender: certified mail requiring the inmate’s signature, and mail with postage due.
- Legal mail from an attorney or other legal representative must include the sender’s name and address, be clearly marked “LEGAL MAIL”, and go to the street address below. It is opened in front of the detainee and inspected, not read.
Inmate Name – Inmate Jacket Number
Campbell County Detention Center
601 Central Ave.
Newport, KY 41071
- Money by kiosk or phone: a kiosk in the jail lobby accepts cash and credit cards (an additional fee is included in credit card transactions). Funds can also be added through Combined Public Communications at (877) 998-5678 or the Inmate Sales website. For commissary money, ICE names the lobby kiosk or www.jailatm.com.
- Money order by mail: make it out to Campbell County Detention Center and write the inmate’s name and DOB, social or jacket number on the memo line. It is accepted only by U.S. mail, FedEx or UPS, and one filled out incorrectly is returned to sender. It is added to the account the day it is received, but all booking fees and charges for destroyed jail property must be paid off before money is available for commissary. Address:
Inmate Name – Inmate ID
601 Central Avenue
Newport, KY 41071
- Money-order receipts: ICE’s page says it is recommended that those purchasing the money orders maintain a copy of the money order along with their receipts (checked October 19, 2026).
- Phone-minute money: call 877-998-5678 or use the Inmate Sales website.
- Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, excluding weekends and holidays. Detainees may buy stamps; indigent detainees are provided a postage allowance at government expense.
- Transfers and departures: correspondence is endorsed “Return to Sender” and returned to the post office.
Visiting in person
Per this facility’s ICE page (checked October 16, 2026):
- Family and friends visit by video only, on-site or over the internet, and all family or other social visits are non-contact. Visitors must first register an account, at the visitation kiosk in the jail lobby or on the Inmate Sales website.
- On-site video monitors: Monday through Thursday, 1 p.m. to 4:30 p.m.; Saturday and Sunday, 9 a.m. to 4:30 p.m.
- Internet visits: seven days a week, 9 a.m.–11 a.m., 12:30 p.m.–5 p.m. and 6:20 p.m.–10 p.m. Each costs $6.00 for 15 minutes or $10.00 for 25 minutes, charged to the visitor, not the detainee.
- Who may visit: visitors must be at least 18 with a valid photo ID; those under 18 must be accompanied by an adult. Everyone on a visit must be scheduled on it; unscheduled people will not be permitted. Record checks may be made if considered necessary.
- Scheduling information: the detainee is notified of a scheduled visit on the kiosk in the housing area; jail staff will not provide visitation information over the phone. All visitation is subject to being recorded and/or monitored.
- Search and conduct: everyone entering the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan; anyone refusing a reasonable search is not admitted. No firearms or weapons; no electronic devices in secure areas unless approved by the jailer or his designee; no items may be carried into the visitation area or passed to detainees. Visitors who are or appear intoxicated are not allowed to visit, and anyone causing a disturbance is asked to leave and may be banned from future visits.
- Clergy may visit at any time but must make prior arrangements with the facility religious coordinator. Consular officials may meet their detained nationals at any time; ICE asks that they make prior arrangements with the ICE Supervisory Deportation Officer to the extent possible (the Chicago detained unit, CHI-ERO-Detained@ice.dhs.gov) and bring appropriate credentials.
- Parking: free public parking is available at the facility.
Legal access, attorneys, and immigration court information
Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.
Booking legal visits, video calls, and legal calls
Per this facility’s ICE page (checked October 16, 2026):
- G-28s can be submitted through ERO eFile. Facility staff do not have access to ERO eFile at this time, so representatives should download copies of the submitted G-28 for any in-person or remote legal visit.
- In-person legal visits: attorneys and/or paralegals may visit clients 24 hours a day, 7 days a week, presenting a valid state-issued identification and/or bar card at entry. Those arriving during meal times may need to wait until the meal pass is complete. Attorneys may bring a laptop (to review discovery) and their personal cell phone; internet access is not provided, so media for review must be on a device that can be inserted into the laptop.
- Legal calls run through Combined Public Communications (CPC); representatives may ask to be placed on the non-recorded phone list by contacting CPC at 1-877-398-7700.
- Case information: requests can be sent to Chicago.Outreach@ice.dhs.gov; ICE says this mailbox does not accept applications for Stay of Removal or case appeals.
- Finding the client’s Deportation Officer: send a request to CHI-ERO-Detained@ice.dhs.gov; a G-28 must be on file for any information to be disclosed.
- Pro bono list: ICE says a list of free legal organizations is posted in all detainee housing units and updated quarterly, and that contacting an organization for an appointment is the detainee’s responsibility.
Feedback, complaints, and oversight
To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Chicago Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.
This facility’s own ICE page adds these channels (checked October 16, 2026):
- Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 101 W Ida B Wells Drive, Suite 4000, Chicago, Illinois 60605, or Chicago.Outreach@ice.dhs.gov.
- ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
- ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
- DHS OIG (as listed on the ICE page): DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528; fax (202) 245-5217; DHSOIGHOTLINE@DHS.GOV.
A news reporter who wants to interview someone held here must apply in writing to the Chicago Field Office, Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded by the media, and the reporter must first obtain the detainee’s written permission. Media inquiries about ICE activities go to ICEMedia@ice.dhs.gov.
ICE inspection record
ICE’s Office of Detention Oversight (ODO), within ICE’s Office of Professional Responsibility, issued inspection report 2026-006-109 for Campbell County Detention Center, dated July 9, 2026 (ODO report). Per ICE’s July 2026 inspection report, the facility is listed under ERO Chicago, and the report’s findings are organized by the Federal Performance Based Detention Standards (May 2025).