Central Louisiana ICE Processing Center

Central Louisiana ICE Processing Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Jena, Louisiana. It falls under the New Orleans Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes two different numbers for this facility. To ask whether someone is held here, call (318) 992-1600. To leave an urgent message for a detainee, call (318) 992-7800 and give the detainee’s full name and alien registration number (A-number), plus your own name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says to call (318) 992-1600 between 8 a.m. and 5 p.m. ICE says the facility has tablets, and that information on sending a detainee a non-confidential message is at gettingout.com (as of October 10, 2026).

Visiting in person

ICE’s page for this facility (last updated 08/06/2026, checked October 10, 2026) lists separate friends-and-family visiting slots for male and female detainees on every day of the week:

ICE says all visitors must arrive 45 minutes before the scheduled visit time to clear security, must present a valid verifiable government-issued identification card, and that visits are limited to 60 minutes (longer visits may be allowed with the warden’s prior approval). All family and other social visits are non-contact. Minors must be accompanied by an adult guardian (18 or older) and may not be left unaccompanied in the waiting room, the visiting room or any other area.

Rules for visitors (as ICE lists them): no firearms or weapons of any kind; no electronic devices (cell phones, pagers, radios) in the secure areas; everyone entering is subject to a pat-down, a search of belongings and a metal scan, and anyone who refuses a reasonable search is not admitted. Visitors who are or appear intoxicated are turned away, and nothing may be passed to a detainee or carried into the visitation area. ICE says visitor parking is in the front of the facility.

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must identify the detainee and show the sender’s name and return address (this facility’s own format is below) — and each facility publishes its own exact format: some also require a housing-unit number, and facilities run by the federal Bureau of Prisons use the BOP register number instead. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s detention standards allow more than that. ICE’s Office of Detention Oversight inspected this facility in January 2026 under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016) (inspection report). Under that standard’s mail section, 5.1, staff open and inspect incoming general correspondence for contraband in the detainee’s presence unless the facility administrator authorizes otherwise, and it “may be read to the extent necessary to maintain security, as authorized by the facility administrator” — reading, with the administrator’s approval, may be done at random. Outgoing general mail may be inspected or read if it is addressed to another detainee or there is evidence it might threaten the facility’s secure or orderly operation, endanger the recipient or the public, or facilitate criminal activity. Only special correspondence or legal mail — mail to or from attorneys and other legal representatives, government attorneys, judges and courts, embassies and consulates, the President and Vice President, members of Congress, the Justice Department and DHS (including ICE, ERO, ICE Health Services Corps, CRCL and the DHS Inspector General), outside health care professionals, grievance administrators and the news media — may not be read: the envelope must be labeled “special correspondence” or “legal mail” and identify the sender’s or addressee’s title and office. Staff may neither read nor copy it; any inspection takes place in the detainee’s presence and is limited to detecting physical contraband and confirming that enclosures qualify as special correspondence or legal mail. Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

• Letters must include the last four digits of the detainee’s A-number (Alien Number), plus the sender’s name and address. Incoming mail is screened for contraband; outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in the housing units.
• Money: ICE lists Access Corrections by phone at 1-866-345-1884 or online at accesscorrections.com, or a money order by U.S. Postal Service to Central Louisiana ICE Processing Center, 830 Pine Hill Road, Jena, LA 71342, referencing the detainee’s name on the money order. Funds received in the mail are taken to the processing area to be placed on the account, with a receipt from the processing officer; detainees are cautioned not to have cash sent to them in the mail.
• Packages: limited to items needed solely for travel or release from custody, with the ICE Deportation Officer’s approval. Before sending one, ICE says to contact the facility’s mailroom personnel at 318-992-7800, or mail a request to GEO – CLIPC Facility Administrator, 830 Pinehill Road, Jena, LA 71342.
• Stamps: detainees may buy them; indigent detainees (no means of support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is returned to sender.
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptops, radios) are accepted.

For how deposit routes differ from facility to facility, see how to send money to someone in ICE detention.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Legal visits, video calls and legal documents

ICE’s page for this facility publishes these channels for legal representatives (checked October 10, 2026):

• G-28s can be submitted through ICE’s online platform ERO eFile. Facility staff do not have access to ERO eFile, so representatives should bring a downloaded copy of the submitted G-28 to any in-person or remote legal visit.
• In-person legal visits: 6 a.m. to 11 p.m., including weekends and holidays. Visits can be scheduled in advance through ERO eFile, first come, first served, in 60-minute increments; back-to-back appointments are allowed, but the whole visit may not exceed 2 hours. Walk-in visits are permitted, but scheduled visits are prioritized. ICE’s November 2025 in-person legal visitation flyer (PDF) says attorneys without an ERO eFile account must show identification such as a bar card from any state, and that only legal representatives, legal assistants and interpreters are allowed.
• Video visits: requested through ERO eFile, with appointments available 8 a.m. to 4 p.m. daily, on Microsoft Teams (the representative enters the Teams link, meeting ID and passcode). Uploads required: a scan of the representative’s government ID, proof of active legal-representative status (such as a bar card), and the ERO eFiled G-28 (unless the visit is pre-representational); a legal assistant joining the call needs a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s ID.
• Confidential legal phone calls: scheduled by email to visitrequest@geogroup.com, available 7 a.m. to 3 p.m. daily.
• Booking limits: appointments can be booked up to 2 weeks ahead and no later than 48 hours before. Video appointments are scheduled in 2-hour intervals and phone calls in 1-hour intervals, and no representative may have more than one 2-hour appointment with a detainee in a single day. An officer stands outside the room, out of earshot but within eyeshot, and knocks 5 minutes before the end. If no slot is available or there is an exigent circumstance, ICE lists (318) 992-7899 or visitrequest@geogroup.com. ICE’s November 2025 virtual attorney visitation flyer (PDF) adds that representatives and their staff may not video or audio record during any visit or call.
• Legal documents by fax: ICE says that when timely communication through the mail is not possible, the facility administrator may allow a reasonable amount of fax communication between a detainee and the designated legal representative. Attorneys can fax legal correspondence to (318) 992-5470 with a cover sheet giving the receiving detainee’s full name and A-number, the sender’s return fax number and the number of pages. These requests are processed Monday to Friday, 8 a.m. to 5 p.m., excluding holidays. ICE warns that fax does not guarantee confidentiality and recommends sending sensitive material through the facility’s legal mail process by U.S. Postal Service.

Immigration court and free legal providers (LaSalle Immigration Court)

ICE says a list of pro bono (free) legal organizations, updated quarterly, is posted in all housing units, and that it is the detainee’s own responsibility to contact a provider for an appointment. ICE’s facility page does not name the immigration court, but EOIR’s LaSalle Immigration Court is at 830 Pine Hill Road, P.O. Box 2179, Jena, LA 71342 — the facility’s own street address. EOIR says the court is located in a DHS-controlled detention facility and is a secure site inside the secure perimeter: visitors pass through locked gates to security for screening, and no cell phones are allowed inside without approval from GEO facility management. As of October 10, 2026, EOIR’s court page links to ICE’s Central Louisiana ICE Processing Center page for entry information, and lists public and window-filing hours of 8 a.m. to 4 p.m., Monday to Friday except federal holidays, the phone 318-335-6880, the general-inquiry email LaSalle.Immigration.Court@usdoj.gov, and free parking in the lot outside the court. EOIR’s administrative control list (updated October 1, 2026) lists a LaSalle Detention Center among the facilities assigned to this court; it does not use the name Central Louisiana ICE Processing Center. The court named on a person’s own hearing notice is the one that counts; confirm it from the A-number through EOIR’s hotline at 1-800-898-7180. See also our LaSalle Immigration Court page.

On the October 2026 edition of EOIR’s List of Pro Bono Legal Service Providers, the entries under LaSalle Immigration Court (Jena, Louisiana) are:

EOIR states that it does not endorse any of the organizations or attorneys on its list.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO New Orleans Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels:

• Comments on the service provided, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 1250 Poydras Street, Suite 325, New Orleans, Louisiana 70113, phone (504) 599-7800.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• DHS OIG in writing: DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528 · fax (202) 245-5217 · DHSOIGHOTLINE@DHS.GOV.

A news reporter who wants to interview someone held here must apply in writing to the New Orleans Field Office, Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected this facility on January 6–8, 2026 (ODO report, Inspection 2026-001-089); as of October 10, 2026 it is the most recent report for this facility on ICE’s ODO facility inspections page. What the report says:

• Who runs it: the facility opened in 2007 and is owned and operated by The GEO Group, Inc.; ERO began housing detainees there in 2007 under ERO New Orleans. It is a dedicated ICE detention facility operating under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016), and it holds male and female detainees of low, medium-low, medium-high and high security classification for periods longer than 72 hours.
• Staffing and services: ERO deportation officers, supervisory detention and deportation officers and an assistant field office director are assigned full time, on site Monday through Friday, 8 a.m. to 4 p.m. GEO provides food service, the ICE Health Service Corps provides medical care, and Keefe Supply Company provides commissary. The facility was accredited by the American Correctional Association in November 2023 and was DHS PREA certified after a May 2024 audit.
• Findings: compliant with 27 of 29 standards reviewed; 4 deficiencies in 2 standards, none priority-component and none repeat: Funds and Personal Property — the fourth-quarter inventories of detainee baggage and other non-valuable property were not completed; Food Service — the food service administrator did not review detainee job descriptions, detainees did not sign for receipt of their job description, and no copy was kept on file.
• Detainee interviews: ODO interviewed 39 detainees; none alleged discrimination, mistreatment or abuse. One detainee reported past suicidal thoughts; ODO referred him to the facility’s mental health department, and a provider evaluated him the same day and saw him again the next day.
• Rating: Superior. At the previous inspection (January 2025, report; ICE’s index lists it as January 7–9, 2025), ODO reviewed 28 standards, found 3 deficiencies and also rated the facility Superior.

ODO redacts bed-capacity and population counts in the published report; for population, see the ICE statistics box above.

Earlier inspection — January 9-11, 2024. The ODO unannounced compliance report records:

• Legal-call notices: ODO toured 14 housing units and found missing notices at monitored telephones explaining how to obtain an unmonitored call to a court or legal representative, or to obtain legal representation.
• Grievance information: the detainee handbook lacked notice of the right to file and pursue a formal grievance at any time.
• Grievance records: the grievance appeal board did not record the name of the officer who made the initial decision.

These are historical findings from January 2024.

Earlier inspection — January 10-12, 2023. The ODO compliance inspection report records:

• ODO found compliance with 24 of 25 PBNDS 2011 (Revised 2016) standards and two deficiencies in the remaining standard.
• ODO found an inoperable dishwasher pressure gauge that prevented final rinse water pressure between 15 and 25 pounds per square inch.
• ODO found that the kitchen food grinder lacked an anti-restart device.

287(g) agreements in LaSalle Parish

This facility is in LaSalle Parish, Louisiana (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 3 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Louisiana
• LaSalle Immigration Court (Jena, Louisiana)
• Other ICE detention facilities in Louisiana
• All facilities under the New Orleans Field Office
• How to send money to someone in ICE detention