Chase County Jail

Chase County Jail is an ICE Enforcement and Removal Operations (ERO) detention facility located in Cottonwood Falls, Kansas. It falls under the Chicago Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (620) 273-7054. In an emergency, ICE says you must call that number and leave the detainee’s full name, alien registration number (A-number), your name, and a telephone number where you can be reached. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says the information line takes calls between 8 a.m. and 4 p.m. (checked October 16, 2026). This facility has tablets. ICE says information on sending a non-confidential message to a detainee is at cpcjail.com or (702) 829-3001.

Sending mail, commissary funds, and personal items

Each facility publishes its own exact mail format. At this facility, ICE’s page requires the detainee’s name and the last 4 digits of the A-number, plus the sender’s name and address (see the address block below). ICE lists each facility’s format on that facility’s page at ice.gov. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

ICE’s page for Chase County Jail (checked October 16, 2026) says:

• Mailing address. All incoming mail must be addressed as shown below and must include the sender’s name and address:

Chase County Detention Center
C/O [Detainee's name & last 4 of A-number]
PO Box 639
Cottonwood Falls, KS, 66845

• Incoming mail:
  • All incoming mail is subject to screening for contraband. ICE says “The mail is not read upon opening, only inspected.”
  • Incoming mail is scanned into the detainee’s account and placed within their property.
• Outgoing mail:
  • Detainees may seal their letters and place them in the provided receptacle.
  • Mail is picked up every day and routed to the post office within 24 hours of receipt by facility staff.
  • It is not delivered to the post office until normal business hours, excluding holidays.
• Stamps: detainees may buy them. Indigent detainees (those with no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded. General correspondence not already in the detainee’s property is returned to sender.
• Commissary money:
  • Call CorrectPay at (855) 836-3364 or use www.correctpay.com.
  • Funds can also be sent as United States Postal Service money orders to the mailing address above, with the detainee’s name on the money order. The processing officer gives a receipt for all funds received.
  • ICE cautions detainees not to have cash sent to them in the mail.
• Phone-call money: Combined Public Communications, 702-829-3001 or cpcjail.com.
• Packages: before sending one, contact the Kansas City, MO detained unit at EROKansasDetained@ice.dhs.gov. A detainee may receive items needed for the sole purpose of travel or release from custody, with the ICE Deportation Officer’s approval.
• Property dropped off in the lobby:
  • Hours: 7:00 AM to 10:00 PM, Saturday through Wednesday.
  • Detainees being removed from the United States are allowed one small piece of luggage: one suitcase, luggage or gym bag that is suitable as checked baggage for flying and weighs no more than 40 pounds.
  • Staff inspect the property before accepting it.
  • Only U.S. currency is accepted, and it is placed in the detainee’s commissary account. Any IDs are turned over to ICE.
  • Property is stored in the property room until the detainee is released.

Visiting in person

ICE’s page for this facility (checked October 16, 2026) says:

• Friends and family: ICE detainees are allowed one (1) hour of visitation per week, which can be divided into two (2) 30-minute visits. To schedule a visit, email the facility at ccdc@chasecountyks.com.
• All family or other social visits are non-contact.
• Virtual visits with friends and family are scheduled through Combined Public Communications at cpcjail.com.
• Search: everyone requesting admittance to the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan. Anyone who refuses a reasonable search is not admitted.
• Not allowed:
  • firearms or weapons of any kind;
  • electronic devices (cell phones, pagers, radios, etc.) in the secure areas;
  • passing or attempting to pass any items to detainees;
  • carrying any items into the visitation area;
  • visiting while intoxicated or appearing to be intoxicated.
• Clergy may visit at any time but must make prior arrangements with the Chaplain’s Office, by email to ccdc@chasecountyks.com.
• Consular officials may meet with their detained nationals at any time. ICE requests:
  • prior arrangements with an ICE Officer, to the extent possible (Kansas City, MO detained unit, EROKansasDetained@ice.dhs.gov);
  • appropriate credentials when officials come to the facility;
  • at least 24 hours’ advance notice to the facility at ccdc@chasecountyks.com, to avoid scheduling conflicts.
• Parking and access: free public parking is available on the premises. ICE states that the facility complies with the Americans with Disabilities Act (ADA).

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

ICE’s page for this facility (checked October 16, 2026) says:

• In-person attorney visits: “Daily: 8:30 a.m. - 5 p.m. Central Time.” ICE’s March 2025 inspection found that the facility then allowed a maximum of 3 hours for legal visits on weekends and holidays (see the inspection record below).
• G-28s can be submitted through ERO eFile. Facility staff do not have access to it, so ICE says legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.
• Video teleconference (VTC) meetings and confidential legal phone calls:
  • Request them by email to ccdc@chasecountyks.com. The receiving officer emails back a confirmed date and time.
  • Make the request 24 hours before the desired appointment time.
  • Appointments run 8 a.m. to 4 p.m. in 30- to 60-minute increments and depend on availability.
  • Representatives may request any number of VTC appointments, but none may have more than one 60-minute appointment with a detainee in a single day.
• What the request email should include:
  • the representative’s full name and contact details (phone, email, and Zoom/Cisco WebEx account information);
  • the detainee’s name and alien number;
  • a few proposed dates and times;
  • a scan of the representative’s government-issued ID;
  • proof of active legal-representative status (such as a state bar card, attorney license or paralegal license);
  • the attorney’s G-28, unless the visit is pre-representational.
• Legal assistant joining alone: the email must also attach a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s ID.
• Who may attend: only legal representatives, legal assistants and interpreters. No family or friends are permitted. Outside interpretation services may be contacted during the session.
• Confidentiality: a visitation officer stays outside the room, out of earshot but within eyeshot, and knocks 5 minutes before the cut-off time.

Sending legal documents and case inquiries

• Legal correspondence can go by fax to (620) 273-7076 or by email to ccdc@chasecountyks.com.
  • Include a cover letter with the detainee’s full name, the A-number, the sender’s return fax number, the total number of pages, and the notation “Legal Mail.”
  • The documents are inspected for contraband but not read, then delivered to the detainee.
  • Requests are processed Monday through Friday, 8 a.m. to 4 p.m. CST, excluding holidays.
• Electronic messages: when timely communication by mail is not possible, the facility administrator may, at his discretion, allow a reasonable amount of electronic written communication between the detainee and their designated legal representative.
• Case information: requests go to Chicago.Outreach@ice.dhs.gov. This mailbox does not accept applications for Stay of Removal or Case Appeals.
• Deportation Officer: to identify a client’s Deportation Officer, email the Kansas City, MO detained unit at EROKansasDetained@ice.dhs.gov. A G-28 must be on file for any information to be disclosed.
• Pro bono list: ICE says the list of free legal organizations is posted in all detainee housing units and is updated quarterly. Contacting a provider for an appointment is the detainee’s responsibility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Chicago Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page (checked October 16, 2026) adds these channels:

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 101 W Ida B Wells Drive, Suite 4000, Chicago, Illinois 60605, (872) 351-3990.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• Media inquiries about ICE: ICE Office of Public Affairs, ICEMedia@ice.dhs.gov.

Media interviews:

• A news reporter who wants to interview someone held here must apply in writing to the Chicago Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff.
• ICE says a detainee has the right not to be interviewed, photographed or recorded by the media.
• The reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected this facility on March 11–13, 2025. The report calls the facility the Chase County Detention Facility (Compliance Inspection 2025-001-044; ODO report). What the report says:

• Standards: ODO assessed 21 standards under the National Detention Standards (NDS) 2019 and found the facility compliant with 20. It found 3 deficiencies, all in the remaining standard, Visitation:

• Trend: ODO says compliance “has trended upward.” The facility went from 3 deficient standards and 5 deficiencies in March 2024 to 1 deficient standard and 3 deficiencies. ODO says the facility completed its corrective action plan for the March 2024 inspection in October 2024, “which likely resolved ODO’s previous cited deficiencies.”
• Detainee interviews: ODO interviewed 45 detainees. The report says “Most detainees reported satisfaction with the facility services except for the concern listed below.”
  • One detainee reported that another detainee made sexually explicit comments to him. The facility began its sexual assault and abuse prevention and intervention (SAAPI) protocols.
  • On March 12, 2025, the facility, in coordination with ERO Chicago, concluded that the allegation did not meet the SAAPI criteria and closed the incident review.

Earlier ODO inspections (each report’s own date):

• August 20–22, 2024 (Inspection 2024-002-409; ODO report): ODO assessed 14 standards under NDS 2019 and found the facility compliant with 12; it found two deficiencies in the remaining two standards. ODO found discolored and stained walls and a mold-like substance in three of nine showers, in Units K, L and M; facility staff cleaned them before the inspection ended. Medical staff completed mental health evaluations between 11 and 20 days after receiving the referral (a priority component). ODO interviewed 19 detainees; none alleged discrimination, mistreatment or abuse, and all 19 reported satisfaction with facility services. At that time ODO had not received a completed corrective action plan for the March 2024 inspection.

• March 14–16, 2023 (Unannounced Compliance Inspection 2023-004-108; ODO report): ODO interviewed 25 detainees; none alleged discrimination, mistreatment or abuse. ODO found the property storage area wide open, with a non-ICE inmate working in the adjoining laundry area and no facility security staff present (a priority component); hold-room checks every 30 minutes instead of irregular visual monitoring every 15 minutes (a priority component); and no posting of rules or hours in the legal visitation room.

• September 20–22, 2022 (Follow-Up Compliance Inspection; ODO report): because of connectivity issues with the language line and time constraints, ODO interviewed 15 of 67 detainees. ODO found the facility did not follow National Fire Protection Association quarterly sprinkler testing requirements; the sprinkler system was last tested on March 31, 2022. The site-specific handbook did not tell detainees the rules for storing or mailing property not allowed in their possession.

• March 21–24, 2022 (Compliance Inspection; ODO report): ODO assessed 19 standards under NDS 2019 and found the facility compliant with 11; it found 15 deficiencies in the remaining 8 standards. Among them, the facility issued only one brassiere per female detainee, and in all 12 files reviewed, receipts for confiscated or withheld items went into the detention file instead of to the detainee.

• September 20–23, 2021 (Follow-Up Compliance Inspection; ODO report).

• March 22–25, 2021 (Compliance Inspection; ODO report).

• August 31 – September 3, 2020 (Compliance Inspection; ODO report): ODO says the COVID-19 pandemic prevented an on-site inspection, so it conducted a remote inspection. ODO found the facility had not conducted noise-level, lighting or air-quality surveys in detainee living space.

• May 16–18, 2017 (Compliance Inspection; ODO report).

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Kansas
• Other ICE detention facilities in Kansas
• All facilities under the Chicago Field Office