Clark County Jail (Jeffersonville, Indiana) — ICE detention, address, phone, visitation

Clark County Jail in Jeffersonville, Indiana (501 E Court Avenue, Suite 159) is a county jail that holds ICE detainees. It falls under ICE’s Chicago Field Office.

Two things to know about this facility: all social visits are video visits, and general mail does not go to the jail: it goes to a P.O. box in Highland Heights, Kentucky, and must be able to go through a sheet-fed scanner. Legal mail is the exception and goes to the jail itself.

Facility quick reference

How to locate or contact a detainee

Use the ICE Online Detainee Locator at locator.ice.gov with the person’s A-number and country of birth, or full name plus date and country of birth. ICE says the jail’s line (812) 283-4471 can be called 24 hours a day for information about a detainee, and it is also the number for leaving an urgent message: give the detainee’s full name and alien registration number, plus your own name and a phone number where you can be reached, and the detainee will be given your message. Detainees cannot receive incoming calls. For immigration-case questions, email Chicago.Outreach@ice.dhs.gov (ICE says it does not accept stay-of-removal applications or case appeals) or call the Chicago ERO Field Office at (872) 351-3990.

Visitation — video only

ICE’s page (last updated 08/06/2026, checked October 15, 2026) says all family and social visits are non-contact, and lists two kinds of video visit. Video visits may be purchased and scheduled through inmatesales.com or 1-866-340-7879, and must be scheduled at least 24 hours ahead:

• Hours: the Clark County Sheriff’s Office visitation page (checked October 15, 2026) lists video visits Monday – Friday 9:30 a.m. – 7:00 p.m. and Saturday – Sunday 9:00 a.m. – 12:00 p.m., by appointment only. It says you must be registered with a valid State ID to schedule, and must bring that ID to check in.
• At the jail: enter through the main entrance and show proof of identity. Bring only items essential for medical care or visitation (ICE gives ID, vehicle keys and a diaper bag as examples); the jail will not hold personal items. Visitors may be scanned with a metal-detector wand or searched, and the jail keeps a visitor register with each visitor’s name and driver’s license number.
• Reasons ICE lists for denying a visit include unacceptable attire (profane or offensive clothing, transparent material, gang-related clothing), disruptive or intoxicated behavior, failure to control minor children or to show picture ID, a prior criminal conviction within one year of the visit, being on probation, parole, work release or home detention, and minors without a parent or guardian.
• Parking: ICE lists free public parking at the facility.
• Clergy: ICE says clergy visits for ICE detainees are scheduled with the Jail Commander at (812) 283-4471 ext. 3167 or ext. 3226 (leave a message). Consular officials may visit at any time and arrange it through the Chicago detained unit at CHI-ERO-Detained@ice.dhs.gov. ICE asks consular officials to bring appropriate credentials.

Attorney visits and legal calls

• In person: Monday – Friday, 8 a.m. – 5 p.m. Eastern, scheduled at least 24 hours ahead by emailing courtlist@clarkcosheriff.com. ICE says appointments outside those hours may be granted case by case in extenuating circumstances.
• Video (Zoom or similar): booked the same way, 8 a.m. – 5 p.m. Monday through Friday, in 30-minute increments, with no more than two 30-minute sessions per representative per day. Representatives may also call (812) 283-4471 ext. 3164 or 3143; ICE says email is preferred. The same ICE page also describes VTC and phone appointments scheduled 6 a.m. – 9 p.m. in 30- to 60-minute increments with one 60-minute appointment per day, so confirm which rule applies when booking.
• The request should give the representative’s name and contact details, the detainee’s name and alien number, a few proposed times, a scan of the representative’s government ID and proof of active legal-representative status, and the G-28 (unless pre-representational). G-28s can also be filed through ERO eFile, which facility staff cannot access, so bring a downloaded copy. If a legal assistant joins the call alone, the email should also attach an authorization letter on the firm’s or organization’s letterhead and a scan of the assistant’s ID. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted.
• Representatives and their staff may not video- or audio-record any visit or call. To identify a client’s Deportation Officer, email CHI-ERO-Detained@ice.dhs.gov; a G-28 must be on file.

Mail and money — read this twice

• Deposit fees: ICE lists a $2.95 transaction fee for the kiosk and a 5% service fee for credit or debit card payments (checked October 24, 2026).
• Prescription handling: the Sheriff’s FAQ lists a five dollar prescription handling fee per medication given, including medication accepted from outside the facility (checked October 24, 2026).
• Medication from home: the Sheriff’s FAQ answers “No” to bringing an inmate’s medication from home. It says empty prescription bottles may be brought to help staff provide the appropriate medication, and that medication is accepted on some occasions only with prior approval from the medical department (checked October 24, 2026).
• Book shipments: the Sheriff’s inmate-mail page requires books to ship directly from one of the suppliers listed on that page, with a limit of 5 books per shipment (checked October 24, 2026). The Sheriff’s two pages differ: the jail FAQ below says books must ship from the store where they were purchased, while the inmate-mail page, which describes the mail process starting June 1, 2023, names six suppliers (Harper Collins, Hamilton Books, Book Outlet, Simon and Schuster, Christian Book, Sureshot Books).

The Sheriff’s Office jail FAQ gives these book rules (checked October 20, 2026):

• It says books may be sent to inmates, but they must be shipped from the store where they were purchased.
• It does not accept hardback books.
• It says books become property of the jail library upon an inmate’s release.

The Sheriff’s Office jail FAQ adds these rules (checked October 17, 2026):

• Property pickup: Monday thru Friday 8:30am to 2:00pm, after the inmate first signs a release; all property except clothing may be released.

• Prescription eyeglasses: accepted with prior approval from the jail commander.

• Money-order posting: mailed money orders are posted to the inmate’s account the next business day. The sender’s information must be completed or the money order is returned.

• General mail goes to the out-of-state P.O. box, never the jail: [Inmate Name – Inmate ID], Clark County Jail, IN, PO Box 76550, Highland Heights, KY 41076. It must carry the inmate’s name and ID and a return address, be no larger than 8½ x 11 inches and no thicker than light card stock, and be able to go through a sheet-fed scanner. ICE says mail that does not meet the guidelines will be destroyed, and that incoming mail is opened and inspected or read for contraband and rule violations.

• What you can enclose: pictures are the only enclosures allowed, up to 10 photographs per package, printed on photo paper. Not allowed: stamps, blank envelopes, stationery, cash, checks or any other forms of currency, address labels, stickers, homemade or musical cards, non-white envelopes or paper, colored-ink, marker, crayon or glitter drawings, internet printouts and colored pages.

• Returned to sender: certified mail requiring the inmate’s signature, mail with postage due, and legal mail not sent to the jail’s street address. (ICE’s page prints that street address as “2501 E Court Avenue” in this one line; everywhere else on the page, and in its legal-mail instructions, it is 501 E Court Avenue.)

• Legal mail goes directly to Clark County Jail, 501 E Court Avenue, Jeffersonville, IN 47130, with the inmate’s name and jail ID. ICE says mail marked “attorney-client mail” is opened in the inmate’s presence and inspected, not read; legitimate legal correspondence is photocopied for the inmate and the original is destroyed in the inmate’s presence.

• Money: ICE lists three routes. The kiosk in the jail lobby takes deposits after regular lobby hours and during visitation hours (ICE’s page gives Monday – Friday lobby hours of 8:30 a.m. – 7 p.m. in one place and 7 a.m. – 7 p.m. in another); credit-card deposits online go through correctpay.com; and commissary deposits go through Tiger Commissary. U.S. Postal Service money orders sent by mail must include the detainee’s name and the last four digits of the A-number and be filled out completely or they will be returned; ICE cautions against mailing cash.

• Phone-minute money: correctpay.com.

• Packages and luggage: before sending anything, email the Chicago detained unit at CHI-ERO-Detained@ice.dhs.gov. Only items needed solely for travel or release are allowed, with approval from the ICE Deportation Officer. A detainee being removed may have one small piece of luggage; if the person has none, ICE says one 40 lb bag can be sent or delivered after approval from the Supervisory Detention and Deportation Officer. No electronic devices are accepted.

Legal and court information

EOIR automated hotline 1-800-898-7180 (A-number ready); EOIR main line (the agency the BIA belongs to) (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. ICE says a list of pro bono legal organizations is posted in the housing units and updated quarterly, and that contacting them is the detainee’s responsibility.

Complaints and oversight

ERO Chicago Field Office (101 W Ida B Wells Drive, Suite 4000, Chicago, IL 60605, (872) 351-3990; ICE’s page addresses service comments to the Assistant Field Office Director and misconduct complaints to the Field Office Director at that address), DHS CRCL (its complaint portal or CRCL@dhs.gov), the ICE OPR Integrity Coordination Center (1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov), or the DHS OIG hotline 1-800-323-8603. The OIG’s own hotline page (checked October 15, 2026) gives its mailing address as DHS Office of Inspector General/MAIL STOP 0305, Attn: Office of Investigations - Hotline, 245 Murray Lane SW, Washington, DC 20528-0305.

ICE inspection record

ICE’s ODO facility inspections page lists one Office of Detention Oversight report for this jail as of October 15, 2026: Clark County Jail (IN), May 27 – June 25, 2026 (inspection 2026-006-138, ERO Chicago; ODO report). Its table of contents measures the jail against the Federal Performance Based Detention Standards (May 2025). Its findings and conclusion pages are scanned images; read on October 15, 2026, they list one deficiency in one standard: under the Safety and Sanitation category, the Clothing and Bedding standard, where ODO found that staff did not issue detainees sheets or a pillowcase (Deficiency CB-1). The conclusion says ODO assessed the jail against 21 standards and found it in compliance with 20; the results table gives a facility rating of Superior.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• All facilities under the Chicago Field Office