Clinton County Jail is an ICE Enforcement and Removal Operations (ERO) detention facility located in Plattsburgh, New York. It falls under the Buffalo Field Office ERO field office area of responsibility.
Facility quick reference
| Item | Detail |
|---|---|
| Facility name | Clinton County Jail |
| Street address | 25 McCarthy Drive |
| City, State, ZIP | Plattsburgh, NY 12901 |
| Detainee information line | (518) 565-4343 |
| Facility main phone | (518) 565-4343 |
| ERO field office main phone | (716) 464-5800 |
| ERO field office | Buffalo Field Office |
| ICE detainee locator | locator.ice.gov |
| Official ICE page | ice.gov/detain/detention-facilities/clinton-county-jail |
| Last verified | 2026-09-10 |
How to locate or contact a detainee
To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.
To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (518) 565-4343. Give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Contact and visitation hours vary by facility — confirm current hours by calling (518) 565-4343 or checking the official ICE page linked above.
Visiting in person
(checked October 16, 2026)
- Visits: Monday, Tuesday, Thursday and Friday, 8:30-9:30 a.m., 12:30-1:30 p.m.
- Detainees may have two visits per week, one hour per visit, and one visit per day.
- Visitors must arrive 45 minutes early and pass metal detection screening. Visitors must provide valid and proper identification; consult ICE’s facility page for accepted documents and identification requirements for children.
Sending mail, commissary funds, and personal items
Letters require the last four digits of the A-number, plus the sender’s name and address (checked October 16, 2026). Follow the facility-specific mailing format and package conditions below. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).
What ICE publishes for this facility’s mail, money, and packages
(checked October 16, 2026)
- Letters require the last four digits of the A-number (File Number), plus the sender’s name and address.
- Letter and package address:
(Inmate Name)
Clinton County Jail
25 McCarthy Drive
Plattsburgh, NY 12901
- Before sending packages, the sender must obtain approval from the Supervisory Deportation Officer.
Legal access, attorneys, and immigration court information
Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.
Booking legal visits, video calls, and legal calls
(checked October 16, 2026)
- Attorneys and paralegals may visit seven days a week, 8 a.m. until 8 p.m., including holidays, with 24 hour advance notice; detainee meals and facility lockdown are exceptions.
- Attorney or paralegal visits outside those hours require a request and the jail administrator’s approval.
- Legal representatives may schedule VTC meetings or calls by dialing (518) 565-4343 for the scheduling officer.
- Make appointments 24 hours ahead. Slots run 9 a.m. – 5 p.m., in 30 to 60-minute increments.
- Representatives may request multiple VTC appointments, but no more than one 60-minute appointment with a detainee in a single day.
- Only legal representatives, legal assistants and interpreters may attend; no family or friends.
Feedback, complaints, and oversight
To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Buffalo Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.
ICE inspection record
(checked October 16, 2026)
- ODO conducted Special Review 2024-001-343, June 4-6, 2024.
- Per the June 2024 review, there were no ICE detainees at the facility during the inspection, so ODO conducted no detainee interviews.
- Per the June 2024 review, ODO cited deficiencies in Sexual Abuse and Assault Prevention and Intervention, Food Service, Hunger Strikes, and Significant Self-Harm and Suicide Prevention and Intervention, including the failure of a qualified contractor to inspect the food-service fixed-fire suppression system every 6 months.