Clinton County Sheriff's Office

Clinton County Sheriff’s Office is an ICE Enforcement and Removal Operations (ERO) detention facility located in Frankfort, Indiana. It falls under the Chicago Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes two different numbers for this facility. To ask whether someone is held here, call (765) 659-6396. To leave an urgent message for a detainee, call (765) 659-6393 ext. 2401 and give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says (765) 659-6396 can be called any time of day for information about a detainee housed here (checked October 16, 2026). The facility also has tablets and chirp devices; see the messaging rules below.

Visiting: friends and family (checked October 16, 2026)

• Kiosk visits only: ICE’s page for this facility says all friends and family visits are conducted on kiosks and can occur any day, 8 a.m. to 10 p.m. All family or other social visits are non-contact.
• Scheduling: all friends and family visits are scheduled at inmatesales.com. You must create an account and submit a clear photo of your ID for the visit to be approved.
• Blocking rules: all video visitation is subject to monitoring. ICE says the following will be blocked:
  • anyone visiting under an account or a name that does not match the ID;
  • any visitor or inmate who shows nudity;
  • anyone who uses video visits to let detainees communicate with detainees or inmates in other facilities without prior authorization;
  • anyone violating any criminal law during the visit.
• Searches at the facility: everyone requesting admittance to the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan search. Anyone refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted, and no electronic devices (cell phones, pagers, radios, etc.) are allowed in the secure areas.
• Parking: ICE lists free public parking at the facility.
• Clergy may visit at any time but must make prior arrangements with the Chaplain’s Office.
• Consular officials may meet their detained nationals at any time. ICE requests that they make prior arrangements with the ICE Supervisory Deportation Officer to the extent possible, at CHI-ERO-Detained@ice.dhs.gov, and that they bring appropriate credentials.
• Messages by chirp device: funds can be added to a detainee’s chirp account at inmatesales.com. Once the detainee receives the device, they can message you and you can reply, at a cost per message. No photos can be sent, and the devices and all messages are subject to monitoring.

Sending mail, commissary funds, and personal items

ICE’s page for this facility says letters must be addressed with the detainee’s name and the last four digits of the A-number (exact format below), and must include the sender’s name and address (checked October 16, 2026). The same page says incoming mail at this facility “is not read upon opening, only inspected by the delivering officer,” and that detainees may seal their outgoing letters. The national rule that follows is cited for comparison only; this page has not confirmed which ICE detention standard applies to this facility. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

Checked October 16, 2026 (ICE page marked updated 08/06/2026):

• Letters: all incoming mail is subject to screening for contraband. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff. Address letters this way:

Clinton County Sheriff’s Office
C/O Detainee Name, last four digits of the Administrative File Number (A Number)
301 E Walnut St
Frankfort, IN 46041

• Commissary money online: deposits.jailatm.com.
• Money by mail: United States Postal Service money orders, sent to the address above. Write the detainee’s name and the last four digits of the A-number on the money order. The processing officer provides a receipt. ICE says the facility will not accept cash sent through the mail.
• Phone-minute money: call Combined Public Communications at (702) 829-3001 or use inmatesales.com.
• Packages: before sending one, contact the Chicago, IL detained unit at CHI-ERO-Detained@ice.dhs.gov. Only items needed for the sole purpose of travel or release from custody are allowed, and only with approval of the ICE Deportation Officer.
• Luggage for removal: one small piece is allowed. If the person has no baggage, one 40-pound bag can be sent or delivered after approval from the Supervisory Detention and Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.
• Stamps: detainees may buy them. Indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded. General correspondence is returned to sender.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

Per this facility’s ICE page (checked October 16, 2026):

• In-person attorney visits: Monday to Friday, 8 a.m. to 4 p.m. (Central Time). Appointments requested outside those hours may be granted on a case-by-case basis if there are extenuating circumstances.
• G-28s can be filed through ERO eFile. Facility staff do not have access to it, so ICE says representatives should download copies of the submitted G-28 for any in-person or remote legal visit.
• VTC meetings and confidential legal calls: request them by email at ndouglass@clintonco.com, and the Jail Commander emails back with a confirmed date and time. You can also call (765) 659-6393 ext. 2401 for the Jail Commander. The email should include:
  • the representative’s full name, phone number(s) and email address;
  • the detainee’s name and A-number;
  • a few proposed dates and times;
  • a scan of the representative’s government-issued ID;
  • proof of active legal-representative status (such as a state bar card, attorney license or paralegal license);
  • the G-28, unless the meeting is pre-representational. A legal assistant joining alone also attaches a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s ID.
• Timing: book 24 hours before the desired time. Appointments run from 6 a.m. to 9 p.m. in 30 to 60-minute increments. ICE says legal representatives are not limited in the number of appointments they can request, but no representative may have more than one 60-minute appointment with a detainee in a single day.
• Who may attend: only legal representatives, legal assistants and interpreters; no family or friends. A visitation officer stands outside the room, out of earshot but within eyeshot, and knocks 5 minutes before the cut-off time.
• No recording: video or audio recording is not permitted during any visit or call. Violations may result in suspension or permanent revocation of VAV user privileges.
• Pro bono list: posted in all detainee housing units and updated quarterly. Contacting a provider for an appointment is the detainee’s responsibility.

Sending legal documents and case questions

• Fax to a detained client: (765) 659-6304. Include a cover letter with the detainee’s full name, A-number, your return fax number and the total number of pages. The documents are inspected for contraband but not read, and are delivered in a sealed envelope. Legal fax requests are processed Monday to Friday, 8 a.m. to 4 p.m., excluding holidays. ICE also says that faxing between a detainee and a legal representative is allowed “when timely communication through the mail is not possible,” at the facility administrator’s discretion.
• Case information: Chicago.Outreach@ice.dhs.gov. This mailbox does not accept applications for Stay of Removal or Case Appeals.
• Identifying the Deportation Officer: send a request to CHI-ERO-Detained@ice.dhs.gov. A G-28 must be on file for any information to be disclosed.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Chicago Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on services: Assistant Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 101 W Ida B Wells Drive, Suite 4000, Chicago, Illinois 60605.
• Misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, at the same address, (872) 351-3990.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the Chicago Field Office, Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded by the media, and the reporter must first obtain the detainee’s written permission. Media inquiries about ICE go to ICEMedia@ice.dhs.gov.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Indiana
• Other ICE detention facilities in Indiana
• All facilities under the Chicago Field Office