Naples Jail Center (Collier County, Florida)

The Naples Jail Center in Naples, Florida is one of the two county jails run by the Collier County Sheriff’s Office Corrections Department. ICE’s FY2026 detention statistics list it as “Collier County Naples Jail Center” and show it holding ICE detainees, but ICE publishes no ice.gov facility page for it, so the details below come from the sheriff’s own website and from ICE’s published contract and inspection documents.

What sets this jail apart for families: the sheriff publishes a family guide for immigration holds in English, Spanish and Creole that gives a phone number for getting a relative’s A-number and says people with an immigration hold are moved to Krome Detention Center in Miami; the sheriff runs a second jail in Immokalee where a person may be housed instead; and ICE’s fiscal year 2026 detention statistics show an average stay of only a few days.

Facility quick reference

How to find someone held here

1. The A-number, from the jail. The sheriff’s What to Expect immigration guide says: “You can get that number by calling the Naples Jail Center at 239-252-9620.”
2. The ICE locator. The ICE Online Detainee Locator System at locator.ice.gov searches by the person’s A-number and country of birth, or by full name, country of birth and date of birth. The sheriff’s guide points families to the same tool.
3. The sheriff’s arrest search. The sheriff’s Arrest and Warrant Search page links to “Today’s Arrests” and “Search for an Arrest or Warrant.” The sheriff says the database is a courtesy and is not a substitute for a public records request. The sheriff’s pages do not say whether people held for ICE appear in it.
4. Two jails. The sheriff’s jail FAQ says inmates arrested in Naples may be housed at the Immokalee Jail Center, and inmates from Immokalee may be brought to Naples, and that housing “is not based upon the proximity to the inmate’s home.”

Fraud warning from the sheriff. The arrest-search page says: “CCSO never solicits bond or fine payments and bond cannot be paid by phone.”

Visiting

The rules below are the jail’s general visiting rules; none of the sheriff’s visiting pages publish separate rules for people held for ICE.

Video visits through Smart Communications. Visitors register at SmartInmate.com, connect to the inmate, and then submit a video-visitation application. The sheriff’s application instructions say to upload a government-issued ID, and that “The Collier County Jail will review your documents before approving them.” The sheriff says: “Inmates receive six on-site visits per week at no charge.” For remote-visit pricing the sheriff’s page refers to a Smart Communications brochure, which we did not review, so current remote-visit prices are Smart Communications’ to state.

• Hours, 7 days a week: 12:30 p.m. to 3:30 p.m. (on-site and remote visits) and 6:30 p.m. to 10 p.m. (remote visits only). The Visitation Center is open 12:30 p.m. to 3:30 p.m. for on-site visits.
• Where on-site visits happen: Naples Jail Visitation, 3311 Tamiami Trail East, Naples, FL 34112 (the Immokalee jail has its own visitation at 302 Stockade Road).
• On-site rules (sheriff’s rules sheet): entry only if scheduled for a visit or asking about visitation; a 4-person maximum per visit; no cell phones, electronic or recording devices; no food or drinks; no strollers or carriages; registered users must be present for every scheduled visit; children must be supervised by an adult at all times; visitors under 18 must be accompanied by another visitor over 18.
• At-home video visits: the dress code applies; registered users must be present; no photos or videos of inmates; no three-way calling; no active driving.
• Dress code: no open or see-through blouses or shirts, no display of midriff, no bare feet, no shorts or skirts higher than 3 inches above the knee, no sleeveless tops, no shirt collars lower than 3 inches from the neck, no visible undergarments, no hats, no sunglasses. The sheriff publishes the rules in English, Spanish and Creole.
• No-contact orders: the sheriff says visits are not permitted when a visitor and an inmate have an active no-contact order.
• Help: Smart Communications Customer Care, 1-888-253-5178 (tech support); the Sheriff’s Visitation Center, 239-252-9556.

Money, phone calls and mail

The sheriff says money added to an inmate’s account can be used to order items on the commissary menu. For how ICE deposits work in general, see how to send money to someone in ICE detention.

Deposits.

• Online: jailATM.com. The sheriff’s page says credit or debit cards are accepted, the inmate’s name, arrest number and location are required, and “Social security information is required for compliance with Federal regulations.”
• Jail ATM kiosks: Naples Jail Center lobby, 3347 Tamiami Trail East (open 24 hours, seven days a week); Immokalee Jail Center lobby, 302 Stockade Road (open 24 hours, seven days a week); Naples Visitation Center, 3311 Tamiami Trail East (open 12:00 to 4:00 p.m., seven days a week).
• Fees and limit (as listed by the sheriff on September 26, 2026): maximum deposit $300 per week; cash $3.25 per transaction; credit card $3.25 per transaction for $25 or less, and 10% of the deposit for $25 or more.
• Money orders or cashier’s checks by mail, in the sheriff’s format (personal checks are on the sheriff’s list of items not accepted):

Inmate Name A#
3347 East Tamiami Trail
Naples, FL 34112

The sheriff’s pages do not define “A#” in this address; its deposit and mail rules elsewhere ask for the inmate’s arrest number, so the jail (239-252-9504) is the source for which number goes in that line.

Commissary packages. The sheriff names Oasis Commissary (collierf.jailcanteen.com) as the commissary company and says family and friends can order commissary for their loved ones.

Phone calls. The sheriff says people register at SmartInmate.com to receive calls and can then buy a PrePaid Collect Deposit or a Debit Account Deposit.

Letters. Personal mail for both the Naples and Immokalee jails goes to Smart Communications, which scans it; inmates read it on the wall kiosk, and originals are not returned. The mailing format is:

Smart Communications-Collier County Jail
Attention To: (INMATE NAME and ID NUMBER)
P.O. Box 9129
Seminole, FL 33775-9129

The sheriff says mail without the inmate ID number and name is returned to sender, and personal mail sent to the jail’s street address is stamped “Return To Sender.” SmartInmate.com also offers two-way electronic messaging and photos.

Books and magazines go to the jail address (Inmate Name A#, 3347 East Tamiami Trail, Naples, FL 34112). The sheriff says it does not accept books or magazines from Amazon, and its items-not-accepted list includes books from a third-party sender, used books, hardcover books, newspapers, journals, medication, personal checks and care packages.

Lawyers and immigration court

Attorney visits. The sheriff says all attorney/client and professional visits are held at the jail, with advance scheduling suggested by email to professionalvisits@colliersheriff.org or by phone at 239-252-9520. The sheriff’s web page says appointments are scheduled Monday through Friday, 7 a.m. to 10:45 a.m. and 12:30 p.m. to 3:45 p.m. (A professional flier dated 07/18/24 instead lists in-person professional visits Monday to Sunday, including an evening block; the two sheriff sources disagree on the current hours.)

Attorney video visits run through SmartInmate.com seven days a week: 8 a.m. to 10:30 a.m. (remote), 12:30 p.m. to 3:30 p.m. (on-site and remote), 6:30 p.m. to 10 p.m. (remote).

Legal mail and calls. The sheriff says attorney legal mail is sent electronically through SmartInmate, at no cost, after the attorney registers with a government-issued ID and a Bar card; paper mail from an attorney received at the jail is returned with registration instructions, and emergent paper legal mail needs Jail Administration approval (the flier lists (239) 252-9515). The flier says attorneys must select attorney status when registering for their calls to be confidential. Other government agencies send legal mail to Inmate Name A#, 3347 East Tamiami Trail, Naples, FL 34112.

Immigration court. We found no EOIR page stating which immigration court hears the cases of people held at this jail; the court depends on the case. See immigration courts in Florida for courts and procedures, and BIA-recognized legal help in Florida for BIA-recognized organizations in Florida.

Oversight and inspections

ICE Office of Detention Oversight special review, December 3–5, 2024 (ODO report 2025-003-036, ERO Miami). ODO reports that the jail’s ICE detainee count was zero during the review, so it interviewed no detainees, and that the jail had an FY 2024 average daily ICE population of 9. ODO reviewed 10 standards under the National Detention Standards 2019, found 7 compliant, and cited 5 deficiencies in the other 3:

• Hunger strikes: training files showed custody staff who were trained initially to recognize a hunger strike but did not receive annual training afterward.
• Medical care: in all six physical examinations done by a registered nurse, a provider did not review the examination; medical records lacked specific signed and dated consent forms before examination or treatment (a priority component); and the facility handbook did not tell detainees how they or their representatives can request medical records.
• Detainee handbook: detainee files lacked signed acknowledgments that detainees had received their facility-specific handbook and the ICE National Detainee Handbook (a priority component).

ODO wrote that the jail’s compliance “has trended downward” since its April 2024 inspection, which found no deficient standards, and its rating went from Superior to Good. ICE’s ODO facility inspections page also lists Collier County Naples Jail Center reviews dated August 30–September 1, 2022, April 11–13, 2023 and April 9–11, 2024, and no later review as of September 26, 2026.

Earlier ODO reviews, 2022 and 2023.

• August 30–September 1, 2022 inspection (ODO report). ODO’s April 2023 report says the jail had 8 deficient standards and 32 deficiencies in August 2022. Among the 2022 findings: the facility did not provide brassieres as part of the standard clothing issue for female detainees; the chaplain did not develop a ceremonial-meal schedule for the following calendar year; the facility did not issue the ICE National Detainee Handbook to detainees; and the emergency evacuation plan did not include evacuation procedures for detainees with disabilities. ODO interviewed two detainees, and neither made allegations of discrimination, mistreatment or abuse.
• April 11–13, 2023 special review (ODO report). ODO assessed 10 standards under the National Detention Standards 2019, found the jail compliant with 9, and found 2 deficiencies in the remaining standard: the master index did not include a comprehensive, up-to-date list of emergency phone numbers, and staff had not properly labeled 22 of 25 inspected spray bottles with hazard statements, signal words and precautionary statements, which ODO called a repeat deficiency. ODO wrote that the improvement since 2022 was the result of the facility completing a uniform corrective action plan. ODO interviewed the one ICE detainee in the jail, who made no allegations of discrimination, mistreatment or abuse.

DHS PREA audit, August 5–7, 2025 (audit report). The auditor reported 2 standards exceeded, 37 met and 0 not met. The report says the facility housed 47 male and 1 female detainees on the first day of the audit, and that the top nationalities processed were from El Salvador, Guatemala and Honduras.

As of September 26, 2026, we found no DHS Office of Inspector General report naming this jail and no ICE detainee-death release naming it (ICE’s detainee death reporting page).

Additional findings from the August 2022 ODO inspection (report):

• ODO reported that the written hazardous communication program did not outline required employee training.
• ODO reported that armed-post orders lacked specific instructions for escape attempts.
• ODO reported that use-of-force procedures did not govern mandatory after-action reviews.

The 2025 DHS PREA audit report states that the facility handbook is available in English, Spanish, and Haitian Creole (checked October 20, 2026).

How ICE uses this jail

• Contract. ICE’s FY2026 detention statistics spreadsheet (released July 20, 2026) lists the contract type as an intergovernmental service agreement (IGSA). ICE publishes modifications of Collier County IGSA DROIGSA-07-0024 (“DROIGSA-07-0024 P00001: Collier County IGSA – Naples, FL,” updated 03/27/2024); a later modification, P00013, shows the base agreement dated 09/24/2007.
• Since 2007. ICE’s Office of Detention Oversight says ERO “began housing detainees at CCNJC in 2007” under ERO Miami, that the jail operates under the National Detention Standards 2019, and that it holds male and female detainees of all security levels “for periods greater than 72 hours.”
• Short stays and Krome. ICE’s fiscal year 2026 detention statistics show an average stay of only a few days. The sheriff’s guide describes the path for someone detained on an immigration violation while already in the jail: the person “will likely remain here in the Collier County Jail pending the completion of his state charges or release on bond,” and “Within approximately 2-4 days upon completion of state charges or, in some cases, release on bond, your family member will be transported to Krome Detention Center.” ICE’s own contact details for Krome are on our Krome North Service Processing Center page. Recheck the ICE locator after a transfer.
• 287(g) is a separate program. The sheriff says it participates in ICE’s 287(g) program, under which, in the sheriff’s words, “individuals who have been arrested on criminal charges and are being booked into our jail are asked about their immigration status,” and that its deputies in the community do not ask about immigration status. ICE’s 287(g) participating-agency list (downloaded September 26, 2026) shows the Collier County Sheriff’s Office under the Jail Enforcement Model, signed June 9, 2020, and the Task Force Model, signed February 24, 2025.

287(g) agreements in Collier County

This facility is in Collier County, Florida (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 2 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

The table below shows the sheriff’s agreements in ICE’s list as of October 9, 2026 (checked October 24, 2026).

ICE’s agreement for the Collier County Sheriff’s Office says participating personnel exercise immigration-officer functions only under ICE supervision or direction. The Sheriff’s Office arrest-search page describes its database as a courtesy to the community and says it does not replace a public-records request (checked October 24, 2026).

Source: ICE — 287(g) Participating Agencies (ICE list as of October 9, 2026, retrieved 2026-10-09).

287(g) models and detainers.

Related resources

• Know your rights
• How to send money to someone in ICE detention
• Immigration courts in Florida
• BIA-recognized legal help in Florida
• Other ICE detention facilities in Florida
• All facilities under the Miami Field Office
• Krome North Service Processing Center (Miami)
• ICE detention movement data
• All ICE detention facilities

General information, not legal advice. Visiting, deposit, phone and mail rules are set by the Collier County Sheriff’s Office and its vendors and can change at any time; details above were checked against the sheriff’s own pages on September 26, 2026. The jail’s own current instructions take precedence over this page. For a specific case, contact a licensed immigration attorney or a BIA-accredited representative.