Crow Wing County Jail

Crow Wing County Jail is an ICE Enforcement and Removal Operations (ERO) detention facility located in Brainerd, Minnesota. It falls under the St. Paul Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, call the number ICE publishes for detainee information: (218) 822-7050. Have the detainee’s full name, alien registration number (A-number), date of birth and country of birth ready. ICE says this line takes detainee-information calls between 8 a.m. and 4:30 p.m. (checked October 16, 2026). ICE’s page for this facility lists no urgent-message line; to get in touch with a detainee, it points to an account with NCIC (NCIC.com) or 1-800-943-2189. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Contact and visitation hours vary by facility — confirm current hours by calling (218) 822-7050 or checking the official ICE page linked above.

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must show the detainee’s full name and A-number, along with the sender’s name and return address — and each facility publishes its own exact format. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer”. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because ICE’s Office of Detention Oversight inspected this facility in March 2026 under the Federal Performance-Based Detention Standards (FPBDS, May 2025) instead (inspection report), and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

ICE’s page for Crow Wing County Jail says (checked October 16, 2026):

• Address format: mail should be addressed this way:

Detainee Name - Last four digits of A-number
313 Laurel Street
Brainerd MN 56401

• Letters must contain the detainee’s full name and the last four digits of the A-number (File Number), plus the sender’s name and address. All incoming mail is subject to screening for contraband.
• Not accepted by mail: packages, obscene or pornographic materials, personal checks, postage stamps or stamped envelopes, any type of food, and periodicals not sent directly from the publisher.
• Outgoing mail: detainees may seal their outgoing letters and place them in the provided receptacle; outgoing mail is routed to the post office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
• Money by mail: funds a detainee receives in the mail are taken to the processing area and placed into the detainee’s account, and the processing officer provides a receipt. ICE adds: “Detainees are cautioned not to have cash sent to them in the mail.” The page names no accepted form of payment.
• Packages: a detainee may receive only items determined to be of necessity for the sole purpose of travel or release from agency custody, with approval of the ICE Deportation Officer. Before sending a package, contact the St. Paul ICE/ERO Office at (612) 843-8600.
• Supplies and stamps: detainees may buy paper, envelopes and stamps; indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender” and returned to the post office.
• Tablet messages: the facility has tablets; information on sending a non-confidential message is at NCIC.com or 1-800-943-2189.

Visiting in person and by video

ICE’s page for this facility says (checked October 16, 2026):

• Crow Wing County offers on-site and remote video visitation for family and friends; the page lists no in-person family visiting schedule. All visitors must review Crow Wing County’s Visitation Requirements (on the county’s official website) and follow them during all visits.
• Remote video visits are by appointment only at NCIC.com, from any device with internet access and/or a webcam, for $0.30 per minute. They can be paid from an existing Inmate Telephone account, or an account can be set up at NCIC.com or by calling 1-800-943-2189.
• Remote visits can be scheduled every day of the week from 7 a.m. to 11 a.m., 1 p.m. to 4:30 p.m. and 6:30 p.m. to 10 p.m.; ICE says inmates are allowed unlimited remote visits.
• Remote video visits, except attorney and clergy visits, are recorded and subject to electronic monitoring by the Crow Wing County Sheriff’s Office. Violating the visitation guidelines can result in suspension of visiting privileges.
• Consular officials may meet with their detained nationals at any time; ICE requests that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials. ICE gives the Supervisory Deportation Officer’s number as (612) 409-7799.
• Parking: free public parking is available at the facility.

What Crow Wing County’s own visitation page says

The county’s Visitation page (checked October 19, 2026) says all visits are non-contact video visits through NCIC:

• Account approval: every visitor sets up an NCIC visitation account, which requires a valid government-issued ID and passing a warrant check and a no-contact orders check, and submits a request for each inmate. Requests take up to 24 hours for review, and the visitor is told by email whether each one was approved or denied. Accounts must not be shared; the county says sharing can lead to denial or suspension of future visits.
• On-site visits (jail lobby kiosks): free of charge; one adult visitor per visit, who must supervise any minor children; a limit of two 25-minute visits per visitor per day; Monday through Friday, 8:00 a.m. to 11:00 a.m., 1:00 p.m. to 4:30 p.m. and 6:30 p.m. to 10:00 p.m.; not available on observed county holidays.
• Off-site visits: available every day and on observed county holidays, with unlimited duration, at $0.30 per minute paid by the off-site visitor.
• When visits are not permitted: when the jail is on lockdown, when the inmate has not been arraigned or moved into a housing unit, when the inmate is on discipline for violating jail rules, or when the inmate is attending a jail program or participating in work release or a Sentence to Service (STS) program.
• Visitors: must be 18 or older; minors must be accompanied by a parent or legal guardian. No tank tops or cut-offs (shorts must cover to mid-thigh), shirts must cover up to the neck with sleeves past the shoulders, clothing must be loose-fitting, and on-site visitors must wear footwear. No food, beverages, cell phones, electronic devices or other personal items in the on-site visiting area; the county mentions a jail lobby locker available for a fee.
• Scheduling with the inmate: inmates have specific times when they are available within visiting hours, and the county says jail staff will not notify an inmate about an upcoming visit; inmates can be reached by text on their jail-issued handheld tablets. Inmates have the right to refuse any visit.
• Penalties: visitors found to have violated any visitation rule are subject to losing on-site and off-site visiting privileges for up to one year.

The county’s visitation rules also state (checked October 19, 2026):

• The county says visitors suspected of being under the influence of alcohol or drugs are denied visitation.
• The county says the jail reserves the right to cancel or adjust all visitation schedules because of facility emergencies, severe weather or staff shortages.
• The county requires all visitors to remain seated.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

ICE’s page for this facility says (checked October 16, 2026):

• Attorney and paralegal visits: Monday through Friday, 7 a.m. to 11 a.m., 1 p.m. to 4:30 p.m. and 6:30 p.m. to 10 p.m. To schedule in-person visits, phone calls or zoom court appearances, or to communicate with the jail about a client, call (218) 822-7050 and press 0.
• Remote legal visits and video teleconferencing: attorneys and other professional visitors can register a privileged online visiting account with NCIC; the NCIC call center is 1-800-943-2189.
• G-28s can be submitted through ERO eFile. Facility staff do not have access to ERO eFile at this time; ICE tells legal representatives to download copies of their submitted G-28 for any in-person or remote legal visit.
• Case information: requests about people detained here can be sent to StPaul.Outreach@ice.dhs.gov; that mailbox does not accept applications for Stay of Removal or Case Appeals.
• Identifying the Deportation Officer: contact the St. Paul Field Office; a G-28 must be on file for any information to be disclosed.
• BIA: ICE’s page gives (703) 605-1007 for matters before the Board of Immigration Appeals, for automated information or a live representative during office hours.
• Pro bono list: posted in all detainee housing units and other appropriate areas; ICE says contacting an organization for an appointment is the detainee’s responsibility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO St. Paul Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page (checked October 16, 2026) adds these channels:

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement St. Paul Field Office, 1 Federal Dr. Ste 1601, Ft. Snelling, MN 55111.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, P.O. Box 14475, Pennsylvania Ave, NW, Washington, D.C. 20044.
• Joint Intake Center: 1-877-2INTAKE or joint.intake@dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the St. Paul Field Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission. ICE lists ICEMedia@ice.dhs.gov for media inquiries about ICE activities, operations or policies.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, issued inspection report 2026-006-087 for Crow Wing County Jail, dated March 12, 2026 ( ODO report). The report organizes its findings by the Federal Performance-Based Detention Standards (May 2025) and identifies the responsible ERO office as ERO Saint Paul, per ICE’s March 2026 inspection.

287(g) agreements in Crow Wing County

This facility is in Crow Wing County, Minnesota (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 2 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Minnesota
• Other ICE detention facilities in Minnesota
• All facilities under the St. Paul Field Office