Eden Detention Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Eden, Texas. It falls under the Dallas Field Office ERO field office area of responsibility.

Facility quick reference

ItemDetail
Facility nameEden Detention Center
Street address704 E Broadway Street
City, State, ZIPEden, TX 76837
Detainee information line(325) 869-2704
Facility main phone(325) 869-2704
ERO field office main phone(972) 367-2200
ERO field officeDallas Field Office
ICE detainee locatorlocator.ice.gov
Official ICE pageice.gov/detain/detention-facilities/eden-detention-center
Last verified2026-09-10
ICE detention statistics — fiscal year 2026
444
average daily population (FY2026)
45.4
average days length of stay (FY2026)

ADP = average daily population; ALOS = average length of stay, both FY2026 averages (not a same-day count). Source: ICE Detention Management, FY2026 (released 2026-07-20).

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, call the number ICE publishes for detainee information: (325) 869-2704. Have the detainee’s full name, alien registration number (A-number), date of birth and country of birth ready. For an urgent or emergent matter, call (325) 869-2704 and press 4. Have the detainee’s identification number ready; the message will be delivered with callback information. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Confirm current hours by calling (325) 869-2704 or checking the official ICE page linked above.

Visiting in person

Eden also holds U.S. Marshals Service prisoners, and ICE’s page for this facility (updated 08/06/2026; checked October 15, 2026) splits the visiting week between the two. The blocks marked for ICE detainees are:

DayTimeWho visits
Sunday8–11:30 a.m.ICE detainees
Wednesday12–4 p.m.ICE detainees
Thursday8–11:30 a.m.ICE detainees
Friday12–4 p.m.ICE detainees in the segregation unit (SHU)
Saturday12–4 p.m.ICE detainees
Monday and Tuesday—Closed

Rules ICE lists for visitors: visits are non-contact and last at least 1 hour; only 4 visitors per visit; times can change with the on-duty shift supervisor’s approval. Visitors need a valid, verifiable government-issued ID, and children under 16 must bring a birth certificate; minors need an adult guardian 18 or older. Visitors may carry only one baby bottle, one diaper, one small unopened wipes container and up to $20 in quarters for the vending machine, in a small clear bag, and may not give or ask for property or money to be given to a detainee. For in-person visitation information, call (325) 869-2704 and press 2. Clergy visit by prior arrangement with the Chaplain’s Office at (325) 869-2704 ext. 62260.

Phone options ICE lists: (325) 869-2704 answers 24 hours a day, but staff release only housing information; for an urgent message, call and press 4 with the detainee’s identification number. Detainees can also email and video-visit with family through an account at gettingout.com.

Sending mail, commissary funds, and personal items

ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

  • Letters: address them with the detainee’s full name, alien number and housing location to PO Box 1617, Eden, Texas 76837. Only legal mail is forwarded after a transfer.

  • Money: cash a detainee brings is deposited to the trust account. Visitors may deposit a money order or cashier’s check during visiting hours and get a receipt. By mail, ICE says to send money orders and cashier’s checks only, with the detainee’s full name and A-number, to Core Civic Inmate Trust, [first and last name, commissary number], Facility-EDC, P.O. Box 933488, Atlanta, GA 31193-3488; cash that arrives by mail is returned to the sender.

  • Packages: only items needed for travel or release, with the ICE Deportation Officer’s approval; before sending one, call the mail room supervisor at (325) 869-2704 ext. 62261. A detainee being removed may have one small piece of luggage, which can be sent after Supervisory Deportation Officer approval; no electronic devices are accepted.

  • ICE says incoming mail is delivered to detainees and outgoing mail is routed to the postal office within 24 hours of staff receipt (checked October 20, 2026).

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Case information, attorney visits and virtual visits

  • Case information: ICE directs requests to Dallas.Outreach@ice.dhs.gov (no stay-of-removal applications or case appeals). To learn a client’s deportation officer, call the facility at (325) 869-2704; a G-28 must be on file. G-28s can be filed through ERO eFile, which facility staff cannot access, so ICE says to download a copy for any legal visit.

  • In-person attorney visits: Monday through Friday, 8 a.m. to 8 p.m., with 24 hours’ notice unless there is an emergent hearing with documentation; book through EdenAttorneyAppointments@corecivic.com. Legal visitation information is at (325) 869-2704, option 3.

  • Virtual Attorney Visitation (VAV): request by email with the detainee’s name, immigration file number and proposed times, 24 hours ahead; sessions run Monday through Friday, excluding holidays, 8 a.m. to 8 p.m. Central Time in 30- to 60-minute increments. For questions, ICE says to ask for the facility asylum/visitation officer at (325) 869-2704. Attorneys and their staff may not video or audio record any visit or call. A scan of the representative’s government-issued ID, proof of active legal-representative status, and the attorney’s G-28 should accompany the email; the G-28 is not needed for a pre-representational visit. If a legal assistant is the only legal representative joining, the email should also attach an authorization letter on the firm’s or organization’s letterhead and a scan of the assistant’s ID. Only legal representatives, legal assistants and interpreters may attend; clients’ family and friends are not permitted. Scheduling is contingent upon demand, and no representative may have more than one 60-minute appointment with a detainee in a single day.

  • ICE says Eden supports Zoom for all virtual attorney-client visits (checked October 20, 2026).

  • For consular visits, ICE lists (325) 869-2704 ext. 63301 for the Supervisory Deportation Officer in charge of the facility (checked October 20, 2026).

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Dallas Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

ICE inspection record

ICE’s Office of Detention Oversight (ODO) inspected this facility on February 25–27, 2025 (ODO report, Compliance Inspection 2025-001-054), the most recent report for it on ICE’s ODO facility inspections page when we checked on October 15, 2026. What the report says:

  • Who runs it: the facility opened in 2019 and is owned and operated by CoreCivic; ERO began housing detainees there in 2019 under ERO Dallas. ICE uses it under a U.S. Marshals Service intergovernmental agreement that does not specify an ICE detention standard, so ODO inspected it against the National Detention Standards (NDS) 2019. It holds male detainees of low through high security classification for periods longer than 72 hours.
  • Services: Trinity Services provides food, CoreCivic provides medical care and Keefe Commissary provides commissary. The facility holds no outside accreditations and was certified under the Department of Justice PREA standards after an August 2024 audit.
  • Findings: compliant with 20 of 21 standards; 2 deficiencies, both in Medical Care and both priority components: physical examinations and mental health screenings done 15 to 45 days after arrival instead of within 14 days (a repeat deficiency), and no separate documented informed consent before psychotropic medication was given. ODO interviewed 48 detainees; none alleged harassment, mistreatment or abuse, and all reported satisfaction with facility services.
  • Rating: Good, up from Acceptable/Adequate in fiscal year 2024, when ODO found 7 deficiencies in 4 standards.

ODO redacts bed-capacity and population counts in the published report; for population, see the ICE statistics box above.

Earlier inspection

  • April 4-6, 2023 — compliance inspection: ODO reviewed 22 standards under NDS 2000 and 1 standard under NDS 2019, found compliance with 19, and identified seven deficiencies in the remaining four standards. ODO report.
  • During the April 4-6, 2023 inspection, ODO found no record that an outside contractor had tested or serviced the emergency generator during the inspection period. ODO report.
  • At the April 4-6, 2023 inspection, the barbershop was in an open bay of the north housing unit, accessible only through the unit restroom. ODO report.

287(g) agreements in Concho County

This facility is in Concho County, Texas (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 1 agreement with agencies in that county:

AgencyModelSigned
Concho County Sheriff's OfficeTask Force Model (TFM)2026-05-28

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.