Federal Correctional Institution - Berlin, NH is an ICE Enforcement and Removal Operations (ERO) detention facility located in Berlin, New Hampshire. It falls under the Boston Field Office ERO field office area of responsibility.
Facility quick reference
| Item | Detail |
|---|---|
| Facility name | Federal Correctional Institution - Berlin, NH |
| Street address | 1 Success Loop Rd |
| City, State, ZIP | Berlin, NH 03570 |
| Detainee information line | (603) 342-4305 |
| Facility main phone | (603) 342-4000 |
| ERO field office main phone | (781) 359-7500 |
| ERO field office | Boston Field Office |
| ICE detainee locator | locator.ice.gov |
| Official ICE page | ice.gov/detain/detention-facilities/federal-correctional-institution-berlin-nh |
| Last verified | 2026-09-10 |
ADP = average daily population; ALOS = average length of stay, both FY2026 averages (not a same-day count). Source: ICE Detention Management, FY2026 (released 2026-07-20).
How to locate or contact a detainee
To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.
To ask whether someone is held here, call the number ICE publishes for detainee information: (603) 342-4305. Have the detainee’s full name, alien registration number (A-number), date of birth and country of birth ready. ICE’s page for this facility lists no urgent-message line — ask this number how to get a message to the person. The general facility line (603) 342-4000 is for other questions. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Contact and visitation hours vary by facility — confirm current hours by calling (603) 342-4305 or checking the official ICE page linked above.
Visiting in person
(checked October 16, 2026)
Family and friend visits: Saturdays, Sundays and federal holidays, 8 a.m. to 9:30 a.m.
Visitors must be on the detainee’s visitor list and cleared by BOP.
BOP visiting rules (checked October 17, 2026): the BOP’s visiting regulations supplement for FCI Berlin, dated March 2, 2023, lists social visiting for the FCI and satellite camp on Saturdays, Sundays and federal holidays from 8:15 a.m. to 3:00 p.m., which differs from the 8 a.m. to 9:30 a.m. window on ICE’s page (checked October 16, 2026); ICE’s page says the most up-to-date visiting protocol and hours are on the facility’s website. The supplement says social visitors will not be processed before 8:00 a.m. or after 2:00 p.m., or from 9:00 a.m. to approximately 10:45 a.m. due to institutional activities, and allows each inmate a maximum of four adult visitors at one time and four child visitors under 16, with additional visitors requiring prior written approval from the Unit Manager and Captain.
Handbook telephone rules (checked October 17, 2026): the facility’s inmate handbook (updated November 2023) states telephone hours begin at 6:00 a.m. and end no later than 9:00 p.m. at the FCI (11:30 p.m. at the satellite camp). All calls are limited to 15 minutes, with inmates limited to 300 minutes per month (and, “ordinarily,” an extra 100 minutes per month in November and December), and calls are subject to monitoring and recording by institution staff.
Parking: BOP’s visiting supplement dated March 2, 2023 requires visitors to use the designated parking for the institution being visited and prohibits large vehicles, including campers, mobile recreational vehicles and tractor trailers, in the institution parking lot at any time.
Overcrowding: the same supplement says a maximum two-hour visit applies if overcrowding makes curtailment necessary. It says the Institution Duty Officer begins with volunteers, then visitors living closest to the institution, then those who visit most frequently.
Sending mail, commissary funds, and personal items
Letters require the last four digits of the A-number, plus the sender’s name and address (checked October 16, 2026). Follow the facility-specific mailing format and package conditions below. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because ICE’s fiscal-year 2026 detention statistics (released July 20, 2026) list the Federal Performance-Based Detention Standards (FPBDS) as the standard of this facility’s last inspection (July 9, 2026), and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).
What ICE publishes for this facility’s mail, money, and packages
(checked October 16, 2026)
- ICE prints this address with the register number:
ICE Detainee Name & Register Number
FCI Berlin
Federal Correctional Institution
P.O. BOX 9000
BERLIN, NH 03570
- Items must be necessary solely for travel or release and approved by the ICE Deportation Officer; ICE directs senders to the FCI Berlin website before sending packages.
Legal access, attorneys, and immigration court information
Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.
Booking legal visits, video calls, and legal calls
(checked October 16, 2026)
- Legal visits are Monday through Friday by appointment only; schedule at BER-ICECorrespondence@bop.gov.
- Legal service providers can request legal calls at (603) 342-4305 or BER-ICECorrespondence@bop.gov.
Feedback, complaints, and oversight
To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Boston Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.
287(g) agreements in Coos County
This facility is in Coos County, New Hampshire (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 1 agreement with agencies in that county:
| Agency | Model | Signed |
|---|---|---|
| Whitefield Police Department | Task Force Model (TFM) | 2026-03-25 |
Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.