Flagler County Detention Facility

Flagler County Detention Facility is an ICE Enforcement and Removal Operations (ERO) detention facility located in Bunnell, Florida. It falls under the Miami Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

ICE’s Online Detainee Locator System at locator.ice.gov finds people in ICE custody. It searches by the person’s A-number (Alien Registration Number) and country of birth, or by their full name, country of birth, and date of birth.

ICE publishes two different numbers for this facility. To ask whether someone is held here, ICE lists (386) 313-2200. To leave an urgent message for a detainee, ICE lists (386) 313-2213 and says the caller must contact the on-duty supervisor and give the detainee’s full name, alien registration number (A-number), and the caller’s own name and a phone number where they can be reached; the facility passes the message on. The general facility line (386) 437-4116 is for other questions. ICE lists this facility under the Miami Field Office, but every field-office contact on its ICE page — identifying a detainee’s deportation officer, press inquiries, and the Field Office Director who receives complaints — routes to the Jacksonville ERO office at (904) 288-4600, 13077 Veveras Drive, Jacksonville, FL 32258. Detainees cannot receive incoming calls — they place outgoing calls themselves. ICE asks callers to have the person’s biographical information ready (full legal name and any aliases, date of birth, and country of birth). ICE’s page says of this facility: “The facility operates 24/7” (checked October 19, 2026).

Visiting (video only)

(checked October 16, 2026)

• Family visits run Monday through Friday, 8 a.m. to 4:30 p.m.; all are no-contact video visits scheduled in 30-minute increments.
• ICE says visits are scheduled by calling (386) 313-4871 during normal business hours or through the JailATM website.

What the Flagler County Sheriff’s Office page says about video visits

The Sheriff’s Office’s jail visitation page (checked October 19, 2026) writes about inmates in general. The two pages disagree: ICE’s page for this facility (checked October 19, 2026) lists family video visits Monday through Friday, 8 a.m. to 4:30 p.m., in 30-minute increments, scheduled at (386) 313-4871; the Sheriff’s Office page (checked October 19, 2026) lists 9:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m., sixty minutes twice weekly, scheduled at 386-586-4871. Neither page mentions the other’s schedule. The Sheriff’s Office page says:

• Hours and length: video visitation 9:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m., Monday through Friday; inmates are permitted sixty (60) minutes twice weekly. Children of any age may take part when accompanied by an adult.
• Scheduling: online, by calling 386-586-4871, or in person at the receptionist desk in the front lobby of the Detention Administration and Visitation Center, 1001 Justice Lane, Bunnell; same-day appointments are first-come, first-served.
• What visitors may carry: only car keys and a valid picture ID issued by a federal, state or local government agency. All visitors are subject to search, and no food or drink is allowed at visitation.
• Dress: unacceptable clothing includes transparent clothing, tight clothing without proper undergarments, headwear, shorts, skirts or split skirts above mid-thigh, and clothing that reveals the buttocks, breasts, back or stomach, at the discretion of the Reception Official.
• When visits are denied: when there is reason to believe a visit would jeopardize safety and security, when the visitor is a victim of a violent crime involving the inmate, or when an injunction, another legal prohibition or a judge’s no-contact order applies.
• Contraband: the Sheriff’s Office warns that introducing contraband into a detention facility violates Florida Statute 951.22(1), a third-degree felony.

Sending mail, commissary funds, and personal items

Personal mail is delivered digitally through tablets. Personal-mail and money-order addresses differ; ICE gives the separate formats below (checked October 16, 2026). Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Under that standard, ordinary letters do not carry the special-correspondence protection. Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. The deposit route, the accepted form of payment, and the number to call for this facility are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

(checked October 16, 2026)

• Personal letters, pictures and drawings are delivered digitally through tablets under the jail’s IC Solutions mail service.
• Personal postal mail goes to:

Flagler County Jail
Detainee Name and A#
P.O. Box 16120
Jonesboro, AR 72401

• The envelope must show the sender’s full name and physical address.
• Funds may be deposited through Access Corrections at 1-800-546-6283.
• Mailed money orders must arrive before 4 p.m. Tuesday to be available Wednesday, be payable to Flagler County Inmate Trust Fund, and include the detainee’s name. ICE says the sender’s name and return address must appear on both the envelope and the money order.
• Money-order address:

Detainee Name
Flagler County Detention Facility
1002 Justice Lane
Bunnell, FL 32110

• Family and friends may drop off one TSA-approved bag (25x17x10 inches) in the front lobby at 1002 Justice Lane, Bunnell, FL 32110; release luggage is accepted 24/7.

What the Sheriff’s Office page says about deposits

The Sheriff’s Office’s inmate funds page (checked October 19, 2026) lists five deposit methods:

1. Lobby kiosk at the Detention (Jail) Visitation Center, 1001 Justice Lane, Bunnell: cash, credit and debit cards; cash only in $5, $10, $20, $50 and $100 bills; funds post in real time; open Monday–Friday, 8:00 a.m. to 5:00 p.m.
2. AccessCorrections.com: credit and debit cards only; funds post in real time.
3. Money orders by mail (the rules ICE also lists above).
4. By phone at 1-866-345-1884 with a debit or credit card (Visa and MasterCard).
5. Walk-in retailers (CVS, Dollar General, Family Dollar, Speedway, Kum & Go and 7-Eleven) after registering at cashpaytoday.com for a barcode; these retailers accept cash only.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated hotline is 1-800-898-7180, which works by A-number. For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. For people who cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers; related resources are listed below.

Booking legal visits, video calls, and legal calls

(checked October 16, 2026)

• ICE states: «In-person attorney visits can typically be accommodated at any time; appointments are preferred.» Legal representatives may contact Administration/Front Desk at (386) 586-4861, Monday through Friday, 8 a.m. to 4:30 p.m.
• Attorney video visits (checked October 19, 2026): ICE says attorneys must create an account at JailATM.com and complete the privileged user request (My Account → Settings → Advanced → Privileged User Request → Flagler County Sheriff’s Office, FL), then call (386) 586-4873 for additional instructions.
• G-28s can be submitted through ERO eFile; facility staff do not have access to it, so ICE says legal representatives should download copies of the submitted G-28 for any in-person or remote legal visit.
• Case information: ICE lists ICE-ERO-JAC-DCM@ice.dhs.gov or Miami.Outreach@ice.dhs.gov for requests about detainees housed here.
• The Sheriff’s Office’s visitation page says private attorneys or public defenders are allowed to visit at any time, subject to space availability.

Medical concerns reported by family members

The Flagler County Sheriff’s Office medical services page lists these contacts (checked October 23, 2026):

• 24-hour Jail Medical Hotline: the Sheriff’s Office lists (386) 263-6260 for family members to report concerns they feel need immediate attention to the Inmate Medical Section.
• Inmate Medical Section: the Sheriff’s Office lists (386) 586-4867 and says that, if there is no immediate response, medical personnel check the answering machine frequently and call back.

Feedback, complaints, and oversight

Concerns about conditions at this facility or the conduct of an ICE or contract employee can be reported to the ERO office ICE names for this facility’s Field Office Director — the Jacksonville Field Office, 13077 Veveras Drive, Jacksonville, FL 32258, (904) 288-4600, even though ICE lists the facility under the Miami Field Office area of responsibility, or filed as a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603. This facility’s ICE page also lists the Joint Intake Center at 1-877-2INTAKE or joint.intake@dhs.gov (checked October 19, 2026).

287(g) agreements in Flagler County

This facility is in Flagler County, Florida (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 3 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Florida
• Other ICE detention facilities in Florida
• All facilities under the Miami Field Office