Folkston ICE Processing Center Annex — address, phone, visitation

Folkston ICE Processing Center (Annex) is an ICE detention building at 3424 Hwy 252 E, Folkston, Georgia 31537, operated by The GEO Group under the Atlanta Field Office. It sits about half a mile east of Folkston Main (3026 Hwy 252E) and functions as its extension — same phone, same P.O. Box, same outreach email — within the three-building complex that also includes D. Ray (3262 Hwy 252E, which has its own phone and mailbox).

Facility quick reference

How to locate or contact a detainee

Use the ICE Online Detainee Locator at locator.ice.gov with the person’s A-number and country of birth, or full name plus date and country of birth. Because the locator may not distinguish the Annex from Main, call (912) 496-6905 to confirm the building. Detainees cannot receive incoming calls. To leave an urgent message, give the detainee’s full name and A-number, plus your own name and callback number. Case questions: Folkston.Outreach@ice.dhs.gov.

When you call the 8 a.m.–4 p.m. information line, ICE asks you to have the person’s biographical information ready: first, last and hyphenated names, any aliases, date of birth, and country of birth. The Annex has tablets; ICE points families to gettingout.com for how to send a non-confidential message to a detainee.

Visitation

Identical to Main’s schedule: family on Saturdays, Sundays, and federal holidays by classification (medium-high/high: Sat 11:15 a.m.–2:15 p.m., Sun 8–11 a.m.; low/medium-low reversed); attorneys daily 7 a.m.–3 p.m. scheduled through ERO eFile, with walk-in windows 6–7 a.m. and 3–11 p.m. as space permits. Bring a valid, verifiable government-issued ID.

Visiting in person

ICE publishes these visiting periods on the Annex page (last updated 08/20/2026):

Rules ICE lists for visitors: arrive 15 minutes early to clear security; visits last a minimum of 1 hour; minors must be accompanied by an adult guardian (18 or older) and may not be left alone in the waiting or visiting room. Visitors may bring up to $20 in $1 bills or coins, and no other items into the visitation area except necessary infant-care items. Everyone is subject to a pat-down search, an inspection of belongings, and a metal-scan search; anyone refusing a reasonable search is not admitted. No firearms or weapons of any kind anywhere in the facility, no electronic devices (cell phones, pagers, radios) in the secure areas, and anyone who is or appears intoxicated will not be allowed to visit. ICE says the facility complies with the Americans with Disabilities Act.

Dress code (visitors age 12 and older): no shorts; no open-toed shoes; no hats, caps, or hoodies; no purses, bags, or wallets (cash and debit cards must be in a clear bag); no gang colors. For women, skirts and dresses must reach the knee when seated, and sheer, strapless, tube, bare-midriff, tight-fitting clothing, swimsuits, spandex or stretch pants, and pants with holes are prohibited. For men, shirts must be worn at all times, and muscle, sleeveless, and bare-midriff shirts are prohibited.

Mail and money

Letters: ICE’s Annex page says letters must include the last four digits of the detainee’s A-number plus the sender’s name and address. All incoming mail is screened for contraband; ICE says it is not read upon opening, only inspected by the delivering officer. Money: accesscorrections.com online, or money orders and cashier’s checks mailed to GEO Folkston IPC, 3026 Hwy 252 East, Folkston, GA 31537 — Annex deposits route through Main’s address.

Money details ICE publishes

• Mailed payments: money orders and cashier’s checks only, showing the detainee’s full name and A-number, to GEO Folkston IPC at the address above. ICE notes there may be a delay before the money appears, due to mailing, check cashing, and administrative procedures.
• Conflicting line on the same page: ICE’s Annex page also states that all monies (cash, check, money order) arriving at the facility by mail will be returned to the sender. Because the page says both, confirm the mail route at (912) 496-6905 before mailing anything, or use the online deposit.
• In person: visitors may deposit cash only at the facility, Monday through Friday, excluding holidays.
• Cash a detainee has on arrival is deposited to their trust account.

Letters out, transfers, and packages

Detainees may seal their outgoing letters; outgoing mail goes to the post office within 24 hours of receipt by facility staff, and a pickup-and-delivery schedule is posted in every housing unit. Detainees can buy stamps, and indigent detainees (no funds in their account and no means of support) get postage at government expense. When a detainee is transferred or leaves, only legal mail is forwarded; general correspondence is marked Return to Sender.

A detainee may receive items needed solely for travel or release, with approval of the ICE Deportation Officer. Before sending any package, ICE says to contact the facility mail clerk at GEO Folkston IPC, 3026 Hwy 252 East, Folkston, GA 31537, (912) 496-6905. A detainee being removed is allowed one small piece of luggage, which can be sent if the detainee does not have such baggage and after receiving approval from the Supervisory Detention and Deportation Officer. No electronic devices (cell phones, electric razors, laptops, radios) will be accepted.

Legal and court information

EOIR automated hotline 1-800-898-7180 (A-number ready); EOIR main line (the agency the BIA belongs to) (703) 305-0289; ask the court for the pro bono provider list if you cannot afford counsel.

Applications for relief from removal, and any other applications the immigration judge requests, must be filed directly with the immigration court. Application fees owed to EOIR can be paid through the EOIR Payment Portal.

Booking a legal visit through ERO eFile

ICE accepts G-28s for detainees at this facility through ERO eFile. Facility staff do not have access to ERO eFile, so representatives should download a copy of the submitted G-28 and bring it to any in-person or remote legal visit. What ICE publishes for this facility:

• In-person legal visits should be scheduled in advance through ERO eFile, first come, first served. Appointments run in 1-hour increments; back-to-back appointments are allowed but may not exceed two hours with any one detainee. Walk-ins are still permitted, but scheduled visits get priority.
• Include a copy of a valid government-issued ID for each visitor. Interpreters must provide interpretation credentials on letterhead.
• Video and confidential legal calls are also requested through ERO eFile. For video, enter the platform (Zoom, Microsoft Teams, or WebEx), meeting ID, passcode, and link before choosing a time; the call starts with ID validation, video on. Appointments can be booked up to 2 weeks ahead and no later than 24 hours before, in 60-minute intervals; no legal representative may have more than one 60-minute virtual appointment with the same detainee in a single day.
• Required uploads: the representative’s government ID, proof of active legal-representative status (such as a state bar card or attorney or paralegal license), and the eFiled G-28 unless the visit is pre-representational. A legal assistant joining alone also needs an authorization letter on the firm’s letterhead and their own ID.
• Only legal representatives, legal assistants, and interpreters may join; no family or friends. An officer stands outside the confidential room, out of earshot, and knocks 5 minutes before the end.
• If no slot is available or the matter is urgent, ICE gives GA231Court@geogroup.com or (912) 496-6771. ICE also links a facility flyer on virtual attorney visits.

Deportation officer and case information

To learn who a client’s Deportation Officer is, email Folkston.Outreach@ice.dhs.gov; a G-28 must be on file before anything is disclosed. The same mailbox takes case-information requests for Annex detainees but does not accept applications for a stay of removal or case appeals.

Legal faxes

When timely communication through the mail is not possible, the facility administrator may, at their discretion, allow a reasonable amount of fax communication between the detainee and their designated legal representative. A representative can fax legal correspondence to a detainee at (912) 496-6299, with a cover letter showing the detainee’s full name, A-number, the sender’s return fax number, and the total page count. The fax is delivered in a sealed envelope and inspected for contraband but not read. Detainees request outgoing legal faxes through their case manager on the facility tablet; the court room officer sends them in the detainee’s presence. Legal faxes are processed Monday through Friday, 8 a.m. to 4 p.m., excluding holidays.

Free legal providers

ICE says a list of pro bono (free) legal organizations is posted in every housing unit and updated quarterly, and that it is the detainee’s own responsibility to contact an organization for an appointment. EOIR’s national List of Pro Bono Legal Service Providers (October 2026 edition) is organized by court location; it has no separate Folkston location — its Georgia entries are the Atlanta and Stewart immigration courts. That edition lists the ABA Commission on Immigration Detention Information Hotline, a referral service offering pro se case assistance for detained respondents only: people held in ICE facilities use the speed dial 2150#, and anyone contacting it on a detainee’s behalf emails immcenter@americanbar.org.

Posting a bond

ICE’s Annex page links to its bond page for departure and delivery bonds. ICE describes a delivery bond as one posted when a person has been taken into ICE custody and placed in removal proceedings while in the United States.

Complaints and oversight

ERO Atlanta Field Office (180 Ted Turner Drive, Atlanta, GA 30303), DHS CRCL (its complaint portal or CRCL@dhs.gov), or the DHS OIG hotline 1-800-323-8603 — regardless of status.

Other channels ICE publishes on the Annex page: the ICE Office of Professional Responsibility (Director, Office of Professional Responsibility, 500 12th Street SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005); the OPR Integrity Coordination Center at 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov; and the DHS OIG hotline in writing at DHS Office of Inspector General/MAIL STOP 0305, Attn: Office of Investigations - Hotline, 245 Murray Lane SW, Washington, DC 20528-0305 (the address on the OIG’s own hotline page as of September 24, 2026; the older Murray Drive address, fax and email shown on the ICE page are not listed there). Comments about service at the facility go in writing to the Atlanta Field Office Director at the Ted Turner Drive address.

Press and media

Media inquiries about ICE go to ICEMedia@ice.dhs.gov. A reporter who wants to interview a detainee must apply in writing to the Atlanta Field Office Director, ERO, and ICE’s page says live television or radio interviews ordinarily will not be permitted in the facility. A detainee has the right not to be interviewed, photographed, or recorded, and the media must get the detainee’s written permission first.

ICE inspection record

When we checked ICE’s ODO facility inspections page on October 15, 2026, the most recent Office of Detention Oversight (ODO) report that names the Annex was the January 24–27, 2022 compliance inspection of the “Folkston ICE Processing Center and Annex” (ODO report). ODO reviewed 24 standards under the PBNDS 2011 (Revised 2016) and found the facility compliant with 20; it cited four deficiencies, one each in Funds and Personal Property, Special Management Units, Staff-Detainee Communication, and Significant Self-harm and Suicide Prevention and Intervention. Among them: all 12 active detainee files ODO reviewed lacked a forwarding address, and nine observation-log entries for two detainees on suicide watch were logged 16 to 59 minutes apart instead of within the 15-minute requirement. Under Staff-Detainee Communication, ODO reviewed the ICE request log and found two instances in which ERO Atlanta did not respond to detainees’ requests within 3 business days of receipt.

ODO’s newest Folkston report, from June 2–4, 2026 (Inspection 2026-001-129), is titled for the Folkston ICE Processing Center, and its facility overview does not mention the Annex; its findings are summarized on the Folkston Main page.

The DHS Office of Inspector General also made an unannounced inspection of the Folkston ICE Processing Center and the Folkston Annex together, reported on June 30, 2022 (OIG-22-47). The OIG found the facilities complied with standards for legal services, the voluntary work program and detainee classification, but described them as unsanitary and dilapidated, citing torn mattresses, water leaks and standing water, mold, insect infestations, a lack of access to hot showers, inoperable toilets and an absence of hot meals, and found shortfalls in medical care, grievances, segregation, staff-detainee communication and the handling of detainee property.

Earlier inspection — July 19-23, 2021. The ODO follow-up report for the Folkston ICE Processing Center and Annex records:

• ODO interviewed 12 detainees who voluntarily agreed to participate.
• The facility did not maintain a logbook for personal property other than funds and valuables.
• ODO reviewed three property inventory audits, for January 2021, March 2021, and June 2021, and found that the facility had not recorded the time for any of them.

Two earlier annual inspections of the Annex by The Nakamoto Group, Inc. add:

• June 4-6, 2019: The Nakamoto Group’s annual inspection under PBNDS 2011 identified one deficient component in Correspondence and Other Mail.
• October 7-9, 2020: The Nakamoto Group’s annual inspection under PBNDS 2011 was conducted remotely because of COVID-19; the inspection team identified zero deficient components.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• All facilities under the Atlanta Field Office