Hall County Department of Corrections

The Hall County Department of Corrections (HCDC) in Grand Island, Nebraska is the county jail run by Hall County’s own Department of Corrections; ICE’s inspection report says the facility is “owned by Hall County and operated by Hall County Department of Corrections.” ICE’s FY2026 detention statistics list it as holding ICE detainees, and ICE’s online detention-facility directory lists it under the St. Paul Field Office: the ICE facility page we checked on September 26, 2026 showed “Updated: 09/22/2026.” The details below come from that ICE page and from Hall County’s own pages, and we name the source of each.

What sets this facility apart for families: ICE’s page gives a dedicated phone line for detainee information and urgent messages, all family visits are by video, and the county’s FAQ says ICE detainees may have one set of clothing dropped off before deportation.

Facility quick reference

ICE’s July 2023 inspection report says the facility opened in 2008, that ICE began housing detainees there in 2009 under ERO’s Saint Paul field office, and that it holds male and female detainees “for periods greater than 72 hours.” The same report names Advanced Correctional Healthcare as the medical provider and Summit Food Service, LLC for food and commissary, and says the facility “does not hold any accreditations from any outside entities.” The county publishes its Inmate/Detainee Handbook in English and links a Spanish version, “Manual Para Reclusos/Internos,” from its corrections page.

How to find someone held here

1. ICE first. The ICE Online Detainee Locator System at locator.ice.gov searches by the person’s A-number and country of birth, or by full name, country of birth and date of birth.
2. The number on ICE’s page. ICE’s facility page says: “If you need information about a detainee that is housed at this facility, you may call (308) 385-5211 between the hours of 8 a.m. through 12 p.m. and 1 p.m. through 5 p.m.” ICE asks callers to have the person’s first, last and hyphenated names, any aliases, date of birth and country of birth ready.
3. The county’s inmate list. Hall County’s Current Inmate List shows each person’s name, booking number and time incarcerated; the county says it is updated every 2 hours, and it also posts a Released Inmate List. The list has no column showing which agency is holding a person, and the county’s pages do not say whether ICE detainees appear in it.
4. Leaving an urgent message. ICE’s page says: “Detainees cannot receive incoming calls.” ICE’s page says an urgent message is left at (308) 385-5211 with the detainee’s full name, alien registration number (A-number), and the caller’s name and a phone number where the caller can be reached; ICE’s page says “The detainee will be given your message.” The county’s handbook says the facility takes messages only for verifiable emergencies, such as an illness or death in the family, and that a shift supervisor decides whether the emergency is valid.
5. Case questions to ICE. ICE’s page says requests for case information about people detained here can be sent to StPaul.Outreach@ice.dhs.gov, and that this mailbox does not accept applications for a stay of removal or case appeals. ICE’s page says a deportation officer’s identity is given only to a representative with a G-28 on file, through the St. Paul Field Office at (612) 409-7799 (checked October 19, 2026); ICE’s page gives the same number, 612-409-7799, for the ICE Supervisory Deportation Officer for this facility; contact details are on our St. Paul Field Office page.

Visiting

All family visits are by video and non-contact. The county’s handbook says: “All personal visitations will be done with video visitation equipment located in your assigned housing unit,” and ICE’s page says: “All family or other social visits are non-contact.” Visitors either come to the facility to use its video stations (on-site) or connect from home over the internet (at-home, for a fee).

Scheduling through CIDNET. ICE’s page says to use Cidnet to schedule visits with a detainee. The county’s FAQ says on-site and at-home video visits “must be scheduled in advance by the visitor from the CIDNET Website,” that “The visitor MUST be listed as an inmate’s contact to visit,” and that friends and family linking to a person through CIDNET need an email address, a valid U.S. photo ID, date of birth and home address.

The published schedules differ. ICE’s page and two county documents give different visit lengths and hours:

CIDNET and the facility carry the current times. The handbook also says that, “to the extent practicable,” detainee visits may be offered on Saturdays, Sundays and holidays from 8:00 to 10:00 a.m., booked one regular business day in advance.

Rules for on-site visits (the facility’s general rules unless marked as ICE’s):

• ID: visitors must show valid, government-issued photo identification (county handbook; ICE’s page says the same).
• Children: ICE’s page says unaccompanied visitors must be at least 18, and anyone under 18 must come with a parent or guardian, with proof of the relationship (a birth certificate or court-ordered guardianship). The county handbook allows one adult and one minor child (17 or younger) per visit.
• Who may not visit on site: the county’s FAQ says on-site visitors “cannot be on Parole, Probation, Drug Court or out on bond.”
• Timing: the county’s FAQ says to arrive at least 10 minutes early; a visit expires 5 minutes after the hour if both parties are not present and logged in.
• Search and items: ICE’s page says everyone entering is subject to a pat-down, a belongings inspection and a metal scan, that no electronic devices are allowed in secure areas, and that visitors may not pass any items to detainees.
• Dress code (county FAQ): no provocative clothing, miniskirts, tank tops, low-cut necklines, bare midriffs, or clothing with obscene or gang-related material; adults and children must wear shoes.
• Recording: the county handbook says personal video visits are recorded and may be monitored, and that recorded content “may be admissible in Court.”
• Special visits: the handbook says the administration may approve special visits in advance for visitors traveling more than 150 miles (address verified by state ID) or in a personal crisis such as a death in the family.

Money, phone calls and mail

For how deposits work at ICE facilities in general, see how to send money to someone in ICE detention.

Deposits. The county’s FAQ says: “INMATE MONEY IS ACCEPTED EVERY DAY 24 HOURS A DAY,” and that the facility “will not accept checks as a deposit to an inmate’s account.” The county’s Inmate/Detainee Handbook (revised August 2025) says money “can be accepted 24 hours a day 7 days a week in the pre-lobby’s kiosk machine,” that money “is also accepted online at Jailatm.com,” and that money orders and cash are accepted through the mail, although “sending cash through the mail is discouraged.” CIDNET accounts, per the county FAQ, take deposits to the depositor’s own or the person’s data balance.

ICE’s page says money is not to be given directly to the detainee, that money can be placed on the detainee’s account by U.S. Postal Service money order with the detainee’s name on it, and it lists a different Grand Island street address for money orders than the facility’s 110 Public Safety Drive address. The county’s pages do not mention that second address, so the facility, at (308) 385-5211, is the source for which address applies. ICE’s page says detainees are cautioned not to have cash sent to them, and the county handbook says the department does not accept responsibility for cash sent through the mail. ICE’s page adds that funds arriving in the mail are taken to the processing area to be placed into the detainee’s account, and that the processing officer provides a receipt for all funds received (checked October 19, 2026).

Phone calls (county FAQ and handbook).

• There are collect phones in each cell block, usable between 8:00 a.m. and 10:00 p.m.; the handbook limits calls to 15 minutes, and calls may be recorded. Three-way calls are prohibited.
• Local calls are currently $2.25 plus any long-distance charges. Each number called is limited to $35 per day, $100 in seven days, or $200 in 30 days; once the limit is reached the number is blocked. The FAQ says that after the phone bill is paid, the inmate phone company at 1-800-844-6591 resets the number; the FAQ says the company may require a deposit. As of September 26, 2026, the county’s FAQ did not name the phone company.
• People held here can also buy phone time on commissary.

Tablets and messages. ICE’s page says the facility has tablets, and that information on sending a non-confidential message is on the Hall County official website.

Letters. ICE’s page gives this format:

Detainee Name (last 4 of A#)
110 Public Safety Drive
Grand Island, Nebraska 68801

• Letters must include the last four digits of the detainee’s A-number, plus the sender’s name and address (ICE’s page). The county FAQ gives the jail’s mailing address with ZIP code 68802-2008; ICE’s page and the county handbook use 68801.
• Refused (ICE’s page): packages, obscene or pornographic material, personal checks, cashier’s checks, postage stamps or stamped envelopes, any food, and periodicals not sent directly from the publisher. The county handbook adds that mail with postage due is not accepted.
• The county handbook says incoming personal mail is opened, inspected for contraband and copied, with the original placed in the person’s property. The county FAQ says mail is received Monday through Friday only.
• ICE’s page says that when a detainee leaves or is transferred, only legal mail is forwarded; other mail is returned to the post office marked “Return to Sender.”

Lawyers and immigration court

Attorney visits (ICE’s page). “Legal representatives are authorized to visit their clients 24 hours a day, 7 days a week.” ICE’s page also says:

• Legal calls can be scheduled through the main office at (308) 385-5211, and legal representatives may request video teleconference (VTC) meetings or confidential legal calls by registering at cidnet.net. Only legal representatives, legal assistants and interpreters may take part; recording by legal staff is not permitted; an officer stays out of earshot and knocks 5 minutes before the end.
• G-28s for people detained here can be filed through ICE’s online ERO eFile platform; ICE says facility staff do not have access to it and that legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.
• Legal documents by email: ICE’s page says that when timely communication through the mail is not possible, the facility administrator may, at their discretion, allow a reasonable amount of electronic written communication between the detained person and their designated legal representative. Representatives can call the facility for the email address. The subject line should say it is legal mail, with a cover sheet listing the person’s full name, A-number, the sender’s return fax number and the page count, marked “Legal Mail.” ICE’s page says documents are inspected for contraband but not read, and are processed Monday–Friday, 8 a.m.–5 p.m., excluding holidays.
• A list of pro bono (free) legal organizations is posted in the housing units and updated quarterly.
• Consular officials may meet their detained nationals at any time; ICE asks that visits be arranged in advance with the ICE Supervisory Deportation Officer, reachable through the St. Paul Field Office.

The county’s FAQ says attorneys, officers of the court, law enforcement and clergy “may have contact visits at any time reasonable”; its handbook says only attorneys, clergy, mental-health professionals and law enforcement have contact visits.

Immigration court. ICE’s page gives the EOIR information line, 1-800-898-7180, for matters before the immigration court, and (703) 605-1007 for the Board of Immigration Appeals. EOIR’s Immigration Court Administrative Control List (updated September 28, 2026) does not name this facility or Grand Island. It lists the Omaha Immigration Court for charging documents issued by the Omaha, NE DHS office and for “all non-detained cases in the states of Nebraska and Iowa”; which court handles a detained case here depends on the case. See immigration courts in Nebraska for courts and procedures, and BIA-recognized legal help in Nebraska for BIA-recognized organizations in Nebraska.

What the county’s handbook says about ICE detainees

The county’s Inmate/Detainee Handbook (revised August 2025) has rules written for people held for ICE:

• Talking to ICE: “ICE detainees will have the opportunity to speak with ICE staff during their designated time of walk through the facility.” When ICE staff are not available, detainees can send requests on the kiosk or tablet under the “immigration” tab.
• Identity documents: passports, birth certificates and other identity documents a detainee has are copied for the detention file and the originals are forwarded to ICE/ERO; staff provide a copy on request.
• Clothing for deportation: the handbook says “A single change of clothing may be accepted for ICE detainees awaiting deportation,” and the county FAQ says one set (coat, shirt, pants, shoes, socks, underwear) may be dropped off before deportation. ICE’s page adds that people being removed are allowed one small piece of luggage, which can be sent or delivered after approval from the Supervisory Deportation Officer, and that no electronic devices are accepted.
• Work programs: ICE detainees are not allowed in the inmate worker program.
• Grievances: ICE detainees may appeal a grievance to ICE as well as to the facility’s Assistant Director, and may contact the DHS Office of Inspector General at 1-800-323-8603 about conditions they believe are abusive or violate their civil rights.

How ICE uses this facility

• Contract type — ICE’s records differ. ICE’s FY2026 detention statistics spreadsheet (released July 20, 2026) lists the contract type as a U.S. Marshals Service intergovernmental agreement (USMS IGA). ICE also publishes, among its detention facility contracts, an agreement titled “DROIGSA-09-0003 P00010: Hall County Jail IGSA – Grand Island, NE” (page updated March 27, 2024).
• Stays of more than 72 hours. ICE’s July 2023 inspection report says the facility holds detainees “for periods greater than 72 hours.”
• No Hall County agency on ICE’s 287(g) list. ICE’s 287(g) participating-agency list (downloaded September 26, 2026) has 14 Nebraska rows, and none is a Hall County agency.

Oversight and inspections

ICE Office of Detention Oversight unannounced follow-up inspection, July 25–27, 2023 (Inspection 2023-002-088, ERO Saint Paul). ODO checked the standards found deficient in its March 7–9, 2023 inspection, when it found two deficiencies (Disability Identification, Assessment, and Accommodation; and Detainee Handbook) and rated the facility Superior. In July 2023, ODO:

• found the facility compliant with 12 of 14 standards, with seven deficiencies in the other two;
• cited five special-management-unit deficiencies, all tied to one detainee’s disciplinary segregation — among them “No facility staff review of the detainee’s disciplinary status every 7 days” — which ODO called “administrative in nature”;
• cited two medical-care deficiencies: a comprehensive health assessment and an initial dental screening were each completed 16 days after a detainee’s arrival, against a 14-day standard; ODO marked the health-assessment finding a priority component;
• interviewed 13 detainees; ODO says none made allegations of discrimination, mistreatment or abuse, and all reported satisfaction with facility services.

Earlier reports.

• Additional March 2023 findings. ODO’s March 2023 report says the orientation program omitted the disability-accommodation policy, the right to request reasonable accommodations and how to request them. ODO also found no information in the handbook about available disability-accommodation services.

• Medical-record information, March 2022. ODO’s March 2022 report says the handbook did not explain whether detainees or their representatives could request and receive medical records under facility policy. ODO marked it a repeat deficiency.

• ODO follow-up inspection, August 16–18, 2022 (report): ODO assessed 16 standards under the National Detention Standards 2019, found the facility compliant with 7, and found 24 deficiencies in the remaining 9 standards, including 15 repeat deficiencies. Among them: dishwasher temperature logs from April to August 2022 showed 202 entries below the Food and Drug Administration’s minimum of 150 degrees Fahrenheit, and the facility did not provide detainees one container of skin lotion. ODO wrote that it had not received the corrective action plan for its March 2022 inspection.

• ODO inspection, March 7–9, 2023 (report): ODO wrote that the facility went from 12 deficient standards, 37 deficiencies and a final rating of “failure” in March 2022 to 2 deficient standards, 2 deficiencies and a rating of “superior.” ODO added that both 2023 deficiencies were in two standards it had not reviewed in March 2022. ODO interviewed 11 detainees (a 12th declined); none made allegations of discrimination, mistreatment or abuse.

• Nakamoto Group inspection for ICE, July 9–11, 2019 (report): the lead inspector recommended a rating of Acceptable. The report says general-population detainees had access to one of four indoor/outdoor recreation yards one hour per day, seven days per week, that ICE detainees do not take part in the voluntary work program, and that the facility does not charge co-pays for medical, mental health or dental care.

ICE’s ODO facility inspections page lists reports for this facility from 2014, 2017, 2020, 2021 (two), 2022 (two) and 2023 (two). As of September 26, 2026, it listed none later than July 2023, and we found no DHS Office of Inspector General report naming the facility.

Death in custody, 2016. In a news release dated September 28, 2016, ICE reported that Moises Tino-Lopez, 23, a Guatemalan man detained by ICE at the Hall County Department of Corrections, died of an apparent cardiac arrest at St. Francis Hospital in Grand Island. ICE said he suffered a seizure on September 19, was treated by the facility’s medical staff and taken to the hospital, and was declared deceased at 4:05 p.m. on September 27, 2016.

Complaints. For comments on service or a misconduct complaint, ICE’s page gives the mailing address Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement St. Paul Field Office, 1 Federal Dr. Ste 1601, Ft. Snelling, MN 55111 (checked October 19, 2026). ICE’s page also lists the DHS Joint Intake Center (1-877-2INTAKE, joint.intake@dhs.gov) and the DHS Office of Inspector General hotline (1-800-323-8603) for complaints of misconduct. The county’s PREA page says sexual abuse or assault can be reported to its PREA coordinator at 308-385-5211, ext. 2458, and posts ICE Detention Reporting and Information Line documents in English and Spanish.

Related resources

• Know your rights
• How to send money to someone in ICE detention
• Immigration courts in Nebraska
• BIA-recognized legal help in Nebraska
• Other ICE detention facilities in Nebraska
• All facilities under the St. Paul Field Office
• ICE detention movement data
• All ICE detention facilities

General information, not legal advice. Visiting, deposit, phone and mail rules are set by the Hall County Department of Corrections, ICE and their vendors and can change at any time; details above were checked against Hall County’s own pages and ICE’s facility page on September 26, 2026. The facility’s own current instructions take precedence over this page. For a specific case, contact a licensed immigration attorney or a BIA-accredited representative.