Jackson Parish Correctional Center

Jackson Parish Correctional Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Jonesboro, Louisiana. It falls under the New Orleans Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (318) 259-8799. Give the detainee’s full name and alien registration number (A-number), plus your own name and a phone number where you can be reached; the facility passes the message on. The general facility line (318) 259-4742 is for other questions. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says to call (318) 259-8799 between 8 a.m. and 4 p.m. (as of October 10, 2026).

Visiting in person

ICE’s page for this facility (last updated 08/06/2026, checked October 10, 2026) lists friends-and-family visits seven days a week, 8 a.m. to 4 p.m. ICE says visits may not exceed 2 hours, visitors must present a valid verifiable government-issued identification card, and minors must be accompanied by an adult guardian (18 or older) and may not be left unaccompanied in the waiting room, the visiting room or any other area.

Rules for visitors (as ICE lists them): no electronic devices in the facility and no firearms or weapons of any kind; everyone entering is subject to a pat-down, a search of belongings and a metal scan, and anyone who refuses a reasonable search is not admitted. Visitors who are or appear intoxicated are turned away, and nothing may be passed to a detainee or carried into the visitation area. ICE lists free public parking on the premises.

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must identify the detainee and show the sender’s name and return address (this facility’s own format is below) — and each facility publishes its own exact format: some also require a housing-unit number, and facilities run by the federal Bureau of Prisons use the BOP register number instead. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s detention standards allow more than that. ICE’s Office of Detention Oversight inspected this facility in January 2026 under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016) (inspection report). Under that standard’s mail section, 5.1, staff open and inspect incoming general correspondence for contraband in the detainee’s presence unless the facility administrator authorizes otherwise, and it “may be read to the extent necessary to maintain security, as authorized by the facility administrator” — reading, with the administrator’s approval, may be done at random. Outgoing general mail may be inspected or read if it is addressed to another detainee or there is evidence it might threaten the facility’s secure or orderly operation, endanger the recipient or the public, or facilitate criminal activity. Only special correspondence or legal mail — mail to or from attorneys and other legal representatives, government attorneys, judges and courts, embassies and consulates, the President and Vice President, members of Congress, the Justice Department and DHS (including ICE, ERO, ICE Health Services Corps, CRCL and the DHS Inspector General), outside health care professionals, grievance administrators and the news media — may not be read: the envelope must be labeled “special correspondence” or “legal mail” and identify the sender’s or addressee’s title and office. Staff may neither read nor copy it; any inspection takes place in the detainee’s presence and is limited to detecting physical contraband and confirming that enclosures qualify as special correspondence or legal mail. Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

• Letters must include the last four digits of the detainee’s A-number (Alien Number), plus the sender’s name and address. Incoming mail is screened for contraband; outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in the housing units.
• Money: ICE’s page (checked October 10, 2026) says visitors may deposit cash only, at the facility, Monday through Friday, excluding holidays, and that cash a detainee has on arrival is deposited to the detainee’s trust account. In the same paragraph it says all monies (cash, check, money order) arriving at the facility by mail will be returned to the sender, and then says that to deposit money to a trust account, people should send money orders and cashier’s checks only to: Jackson Parish Correctional Center – Property Officer, [detainee’s full name and A-number], 327 Industrial Drive, Jonesboro, LA 71251. That mailing address differs from the facility’s street address (287 Industrial Drive), and ICE adds that a cashier’s check or money order must include the detainee’s full name and A-number. Because the page’s instructions conflict, confirm with the facility at (318) 259-4742 before mailing any money.
• Packages: limited to items needed solely for travel or release from custody, with the ICE Deportation Officer’s approval. Before sending one, ICE says to contact the facility mail clerk at (318) 259-4309, 287 Industrial Drive, Jonesboro, LA 71251.
• Stamps: detainees may buy them; indigent detainees (no means of support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is returned to sender.
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptops, radios) are accepted.

For how deposit routes differ from facility to facility, see how to send money to someone in ICE detention.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Legal visits, video calls and legal documents

ICE’s page for this facility publishes these channels for legal representatives (checked October 10, 2026):

• G-28s can be submitted through ICE’s online platform ERO eFile. Facility staff do not have access to ERO eFile, so representatives should bring a downloaded copy of the submitted G-28 to any in-person or remote legal visit.
• Video visits and legal calls: for all virtual appointments beginning October 1, 2025, representatives request video meetings or confidential legal phone calls through ERO eFile. Appointments run in 30-minute increments, 8 a.m. to 4 p.m. Monday to Friday and 8 a.m. to 12 p.m. Saturday and Sunday; walk-in visits are still permitted. The representative enters the Zoom meeting ID and passcode before picking a time, and uploads a scan of a government ID, proof of active legal-representative status (such as a bar card) and the ERO eFile G-28 (unless the visit is pre-representational); if a legal assistant is the only legal representative joining the call, ICE says a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s identification should also be attached, and appointments without the required attachments may be subject to cancellation. Appointments can be booked up to 2 weeks ahead and no later than 48 hours before; each representative is limited to 2 hours of appointments in a single day, and more may be cancelled by the facility. ICE suggests that a representative who needs only a quick phone call have the client call instead. Only legal representatives, legal assistants and interpreters may take part; an officer stands outside the room, out of earshot but within eyeshot, and knocks 5 minutes before the end.
• When no slot is available or there is an exigent circumstance: email jacksonattorney@lasallecorrections.com or call (318) 259-8799. ICE’s 2025 virtual attorney visitation flyer for Jackson Parish (PDF) adds that callers to that number should ask for the court room officer responsible for scheduling, and that representatives and their staff may not video or audio record during any visit or call.
• Legal documents by email: ICE lists this channel under Electronic Exchange of Legal Documentation, which says that when timely communication through the mail is not possible, the facility administrator “may, in his discretion, allow for a reasonable amount of electronic written communication” between the detainee and the designated legal representative. Subject to that, representatives can send legal correspondence to jacksonattorney@lasallecorrections.com, marking the subject line as legal correspondence and attaching a cover sheet with the detainee’s full name, A-number, the sender’s return fax number, the total number of pages and the notation Legal Mail. ICE says the documents are inspected for contraband but not read, and are delivered to the detainee; these requests are processed Monday to Friday, 8 a.m. to 4 p.m. Central Time, excluding holidays.
• Faxing during a virtual visit: once a virtual legal visit is confirmed, facility staff tell the representative which booth will be used and give one of these fax numbers: (318) 480-5223 (VAV booth #5), (318) 480-5222 (booth #10) or (318) 480-5221 (booth #15). For questions, ICE lists the facility’s main line, (318) 259-4742.

Immigration court and free legal providers (Oakdale Immigration Court)

ICE says a list of pro bono (free) legal organizations, updated quarterly, is posted in all housing units, and that it is the detainee’s own responsibility to contact a provider for an appointment. ICE’s facility page does not name the immigration court, but EOIR’s administrative control list (updated October 1, 2026) lists Jackson Parish and Jackson Parish Correctional Center, 287 Industrial Drive, Jonesboro, LA 71251 under the Oakdale Immigration Court. EOIR’s Oakdale court page gives its address as 1900 E. Whatley Road, Oakdale, LA 71463. As of October 10, 2026, EOIR lists public hours of 8 a.m. to 4:30 p.m. and window-filing hours of 8 a.m. to 4 p.m., Monday to Friday except federal holidays, the phone 318-335-0365, the general-inquiry email Oakdale.Immigration.Court@usdoj.gov, and free parking in the lot outside the court. The court named on a person’s own hearing notice is the one that counts; confirm it from the A-number through EOIR’s hotline at 1-800-898-7180. See also our Oakdale Immigration Court page.

On the October 2026 edition of EOIR’s List of Pro Bono Legal Service Providers, the entries under Oakdale Immigration Court (Oakdale, Louisiana) are:

EOIR states that it does not endorse any of the organizations or attorneys on its list.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO New Orleans Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels:

• Comments on the service provided, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 1250 Poydras Suite 325, New Orleans, LA 70113.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• DHS OIG in writing: DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528 · fax (202) 245-5217 · DHSOIGHOTLINE@DHS.GOV.

A news reporter who wants to interview someone held here must apply in writing to the New Orleans Field Office, Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected this facility on January 26–30, 2026 (ODO report, Inspection 2026-001-051); as of October 10, 2026 it is the most recent Jackson Parish report on ICE’s ODO facility inspections page. ODO notes that it conducted a contingency inspection instead of an on-site inspection because of inclement weather. What the report says:

• Who runs it: the facility opened in 2007 and is owned and operated by LaSalle Corrections; ERO began housing detainees there in 2019 under ERO New Orleans. It is a dedicated ICE detention facility operating under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016), and it holds male and female detainees of low, medium-low, medium-high and high security classification for periods longer than 72 hours.
• Staffing and services: ERO deportation officers are assigned full time and on site Monday through Friday, 7 a.m. to 3 p.m. Performance Foodservice provides food service, CorrectMed provides medical care, and Correct Commissary provides commissary. The facility was accredited by the National Commission on Correctional Health Care in December 2022 and was DHS PREA certified after a January 2025 audit.
• Findings: compliant with 28 of 29 standards reviewed; 1 deficiency, not priority-component and not repeat: Staff-Detainee Communication — ERO New Orleans answered 5 of 25 detainee requests between 4 and 11 business days after receipt, when the standard calls for a response within 3 business days. ODO also recorded 1 area of concern in Food Service: during a vacancy in the food service administrator position, there was no documented training for 11 of 13 cook foremen.
• Detainee interviews: ODO interviewed 12 detainees; none alleged discrimination, mistreatment or abuse. Four said ICE takes several weeks to respond to requests or does not respond; ODO reports that ERO New Orleans staff spoke with them on January 29, 2026 and explained the request process.
• Rating: Superior. At the previous inspection (December 2024, report; ICE’s index lists it as December 10–12, 2024), ODO reviewed 28 standards, found 20 deficiencies in 9 standards, including 1 priority-component and 1 repeat deficiency, and rated the facility Acceptable/Adequate; ODO says compliance has trended upward since.

ODO redacts bed-capacity and population counts in the published report; for population, see the ICE statistics box above.

Earlier inspection — July 9-11, 2024. The ODO follow-up compliance report records:

• Scope and findings: 18 standards reviewed, compliance with 14, and six deficiencies in the remaining four standards.
• Kitchen searches: no periodic team searches of the kitchen in 4 out of 6 months. ODO classified these lapses as an Area of Concern.

These findings describe the July 2024 inspection.

• In its December 5-7, 2023 unannounced compliance inspection, ODO found that the general and legal visitor logbooks did not identify the person or department visited. ODO report.
• In that December 5-7, 2023 inspection, ODO found that visitors were not required to sign their names in the logbook. ODO report.
• ODO also found in the December 5-7, 2023 inspection that the facility did not retain the delivery driver’s license on entry. ODO report.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Louisiana
• Oakdale Immigration Court
• Other ICE detention facilities in Louisiana
• All facilities under the New Orleans Field Office
• How to send money to someone in ICE detention