Lincoln County Detention Center

Lincoln County Detention Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in North Platte, Nebraska. It falls under the St. Paul Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (308) 535-9599. Give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Contact and visitation hours vary by facility — confirm current hours by calling (308) 535-9599 or checking the official ICE page linked above.

Visiting in person

ICE’s page for this facility says (checked October 16, 2026):

• All family and social visits are non-contact. In-person visitation: Monday through Friday, 9 a.m. to 4 p.m. Remote visitation: 6 a.m. to 10 p.m.; ICE’s page links instructions (“Remote Video Visitation”) for creating a ProdigySales account and getting video approval.
• Up to two visitors per visit, children included. Each visitor needs a federally or state issued photo ID (state driver’s license, state ID card, military ID or passport). Visitors under 18 must be accompanied by a biological parent and the minor’s birth certificate (ICE says “the novelty type issued by a hospital is acceptable”). A minor spouse of a detainee must provide proof of marriage and a proper photo ID.
• Protection or no-contact order: no visits are allowed, and a visitor who has such an order with the detainee is subject to arrest if they visit.
• Arrival and search: arrive 10 minutes before the scheduled visit. Everyone entering is subject to a pat-down, an inspection of belongings and a metal scan; anyone refusing a reasonable search is not admitted. Visits can be monitored or recorded at any time. Visitors who are or appear intoxicated are not allowed to visit.
• Items: visitors may not carry any items into the visitation area or pass items to detainees; no firearms or weapons; no electronic devices (cell phones, pagers, radios, etc.) in the secure areas.
• Dress code (applies to attorneys and official visitors too): shoes required; no hats except religious headwear; no gloves, scarves, coats or jackets in the visiting area; no sheer, net or mesh clothing, no tight-fitting clothing (such as spandex, leggings or tank tops) and no wrap-around clothing; necklines within two inches of the notch of the neck; dresses, skirts and shorts no more than six inches above the kneecap when seated.
• Consular officials may meet with their detained nationals at any time; ICE requests that they make prior arrangements with the ICE Supervisory Deportation Officer, (612) 843-8600, to the extent possible, and bring appropriate credentials.
• Clergy may be allowed to visit at reasonable hours as long as security and daily routine are not interrupted, and must register before each visit.
• Parking: free public parking is available at the facility.
• Conduct: ICE says offensive, loud or disruptive language is not allowed, and unacceptable conduct ends the visit immediately and may prevent the visitor from scheduling future visits (checked October 19, 2026).

Getting approved for remote video visits

The ProdigySales guide that ICE’s page links for remote video visitation, hosted on the Lincoln County Sheriff’s site, says (checked October 17, 2026):

• Video Chat requires approval: the account holder selects the facility and clicks “Proceed to Verification”.
• A self picture and then a picture of the account holder’s driver’s license have to be uploaded.
• The phone number entered when creating the account cannot be changed later, and the account PIN is a number the account holder chooses, needed later to speak to a customer service representative.
• The approval status shows under “Request Facility Verification for Video”; if the request is denied, the status shows the denial reason and the photos have to be resubmitted.

Sending mail, commissary funds, and personal items

ICE’s page for this facility says letters must include the last four digits of the detainee’s A-number, plus the sender’s name and address (checked October 16, 2026); other facilities publish their own formats. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer”. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because we have not confirmed which detention standard governs this facility — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

ICE’s page for this facility says (checked October 16, 2026):

• Letters must include the last four digits of the detainee’s A-number, plus the sender’s name and address. All incoming mail is subject to screening for contraband. Detainees may seal their outgoing letters; outgoing mail is routed to the post office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
• Commissary money: family and friends may deposit funds at any time during a detainee’s stay. Deposits made at the detention center must be cash or money order. Funds can also be placed online at jailatm.com or at a kiosk in the facility lobby. ICE says sending cash through the mail “is highly discouraged.”
• Stamps: detainees may buy them; indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender” and returned to the post office.
• Packages: a detainee may receive only items determined necessary for the sole purpose of travel or release from custody, with approval of the ICE Deportation Officer. Before sending a package, call (612) 843-8600.
• Luggage for removal: one small piece is allowed; if the detainee has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.
• Phone accounts (Prodigy Solutions): a Prepaid Collect account is funded and controlled by the person receiving the calls and tied to their phone number; its funds expire 6 months from the date last used, unless otherwise required by State law, and a refund may be requested. A PIN Debit account belongs to the detainee; family and friends can deposit to it, and no refunds are given. Deposits: live operator 866-700-4545 (deposit fee $5.95; hours listed as “8 a.m. - 8 p.m., 2 p.m. - 6 p.m. Saturdays”), automated phone line 866-797-5578, 24/7 (deposit fee $3.00), or prodigysales.com.
• Email: detainees use kiosks for secure email; friends and family sign up at jailatm.com, at “a nominal cost per email.” Contact by email “requires prior approval by facility staff.”
• Kiosks and calls: ICE says the detainee kiosks are also used for the electronic law library, commissary order placement and coordination with staff. If a detainee calls a number where a collect call cannot be billed, or the number has exceeded its allowed spending limit, ICE says a complimentary one-time call is allowed, and the parties are told that future calls to that number require a Prepaid account (checked October 19, 2026).

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. ICE’s page for this facility gives (703) 605-1007 for information about a BIA matter, with automated information or a live representative during office hours (checked October 16, 2026). Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

ICE’s page for this facility says (checked October 16, 2026):

• G-28s can be filed through ERO eFile. Facility staff do not have access to ERO eFile; ICE says legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.
• Attorneys are required to possess, and may be required to show, their bar card or acceptable proof of profession before admission, and the visitor dress code applies to them.
• Case information: requests about people detained here can be sent to stpaul.outreach@ice.dhs.gov; this mailbox does not accept applications for Stay of Removal or Case Appeals.
• Identifying the Deportation Officer: contact the St. Paul Field Office at (612) 843-8600; a G-28 must be on file for any information to be disclosed.
• ICE’s page lists no separate legal-visit hours and no legal video-call booking procedure for this facility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO St. Paul Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement St. Paul Field Office, 1 Federal Dr. Ste 1601, Ft. Snelling, MN 55111.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, P.O. Box 14475, Pennsylvania Ave, NW, Washington, D.C. 20044.
• Joint Intake Center: 1-877-2INTAKE or joint.intake@dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the St. Paul Field Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded by the media, and the reporter must first obtain the detainee’s written permission. Media inquiries about ICE go to ICEMedia@ice.dhs.gov.

287(g) agreements in Lincoln County

This facility is in Lincoln County, Nebraska (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 1 agreement with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Nebraska
• Other ICE detention facilities in Nebraska
• All facilities under the St. Paul Field Office