Miami Correctional Facility (MCF)

Miami Correctional Facility (MCF) is an ICE Enforcement and Removal Operations (ERO) detention facility located in Bunker Hill, Indiana. It falls under the Chicago Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes separate lines on the same number for this facility. To ask whether someone is held here, call (765) 689-8920. To leave an urgent message for a detainee, call (765) 689-8920 ext. 5495 and give the detainee’s full name, alien registration number (A-number), and your name and telephone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE lists the detainee-information line as answered between 8 a.m. and 4 p.m. To send a detainee a non-confidential message, ICE points to GettingOut.com.

Visiting in person

ICE’s page for this facility (last updated 08/06/2026, checked October 15, 2026) says ICE detainees are allowed one hour of visitation per week, Thursday through Sunday:

• Scheduling: visits are booked at idoc.gtlvisitme.com, only after the visitor passes the facility’s screening process, and at least one business day before the visit. ICE lists ViaPath customer support at 1-855-208-7349.
• All family and other social visits are non-contact.
• ID and minors: visitors need a government-issued photo ID. Unaccompanied visitors must be at least 18; anyone under 18 must come with a parent or guardian, and proof of the relationship is required (such as a birth certificate or a court order of guardianship).
• Dress code: loose-fitting clothes; no leggings, lycra or stirrup pants; no hoodies; dresses, skirts and shorts no shorter than two inches above the knee and without deep slits; no halter, tank, tube or sleeveless tops, see-through clothing, swimsuit tops or body suits; undergarments required; no jewelry except a wedding band or set.
• ICE lists free public parking at the facility.

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must identify the detainee and show the sender’s name and return address (this facility’s own format is below) — and each facility publishes its own exact format: some also require a housing-unit number, and facilities run by the federal Bureau of Prisons use the BOP register number instead. ICE lists each facility’s format on that facility’s page at ice.gov. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

• Letters use this format, with the sender’s name and address:

Miami Correctional Facility
C/O [Detainee name, last four digits of the A-number]
3038 West 850 South
Bunker Hill, IN 46914

• Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in all housing units.
• Commissary money: at ConnectNetwork.com, or by U.S. Postal Service money order sent to the address above with the detainee’s name and the last four digits of the A-number. ICE cautions against mailing cash.
• Phone-minute money: through ViaPath at (866) 516-0115 or GettingOut.com.
• Packages: ask the ICE Deportation Officer first, by email to CHI-ERO-Detained@ice.dhs.gov. Only items needed solely for travel or release from custody are allowed, with the Deportation Officer’s approval.
• Luggage for removal: one small piece; if the person has none, one 40 lb bag can be sent after approval from the Supervisory Detention and Deportation Officer. No electronic devices are accepted.
• Stamps: detainees may buy them; indigent detainees get a postage allowance at government expense.

Facility-specific rules (checked October 16, 2026)

• ICE’s page says that when a detainee leaves the facility or is transferred, only legal mail is forwarded; general correspondence is marked Return to Sender and returned to the post office. Source.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Case information, the deportation officer, and G-28s

• Case-information requests go to Chicago.Outreach@ice.dhs.gov. ICE notes that this mailbox does not accept applications for a stay of removal or case appeals.
• Finding a client’s Deportation Officer: email CHI-ERO-Detained@ice.dhs.gov. A G-28 must be on file before any information is disclosed.

Legal appointment booking update (checked October 23, 2026)

The ICE facility page publishes these legal-booking rules:

• In person: ICE says legal visits can be scheduled through ERO eFile on a first come basis for appointments on November 2, 2026 or after.
• Video meetings and confidential legal calls: ICE requires legal representatives to request these appointments with clients or prospective clients through ERO eFile for appointments on November 2, 2026 or after.
• Monday appointments: ICE sets the booking cutoff at 2pm EST the preceding Friday (“otherwise your appointment may not be accommodated”).
• In-person duration: ICE schedules appointments in increments of 60-minutes and permits consecutive slots up to two hours. ICE says scheduling and applicable rules are subject to change pending demand and availability.
• Walk-ins: ICE says walk-in legal visits remain permitted, with scheduled legal visits prioritized.

Booking legal visits, video calls, and legal calls

• Virtual meeting details: For video appointments in ERO eFile, ICE asks legal representatives to enter their Microsoft Teams and Zoom meeting ID and passcode in the appointment’s Virtual Meeting Information section (checked October 23, 2026).

• In-person legal visits: ICE lists weekdays 8 a.m. to 5 p.m., with 48 hours booking in advance required; appointments outside those hours may be granted case by case when there are extenuating circumstances.

• Video teleconference (VTC) meetings and confidential legal calls: ICE lists 8 a.m. to 5 p.m., Monday through Friday, and lists (765) 689-8920 ext. 5495 or MCFSchedule@idoc.IN.gov for when there is no available time slot or an exigent circumstance. ERO eFile requests include the representative’s contact details, the detainee’s A-number, a few proposed dates and times, a scan of the representative’s government-issued identification, proof of active legal-representative status and the G-28 (unless pre-representational); a legal assistant joining alone also needs a letter of authorization on letterhead and a scan of the assistant’s ID. Only legal representatives, legal assistants and interpreters may attend; clients’ family and friends are not permitted.

• ICE says video and phone appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior, and that legal representatives are not limited on the number of in-person or virtual legal visit appointments they can request (checked October 23, 2026).

• ICE says legal representatives and their staff may not video or audio record any visit or call; violations can lead to suspension or permanent revocation of VTC privileges.

Sending legal documents to a detained client

ICE’s page presents this as an exception: when timely communication through the mail is not possible, the facility administrator may, at their discretion, allow a reasonable amount of electronic written communication between a detainee and their designated legal representative. ICE says legal representatives can email legal correspondence to MCFSchedule@idoc.IN.gov, marking the subject line as legal correspondence and attaching the documents with a cover sheet giving the detainee’s full name and A-number, the sender’s return fax number, the total number of pages, and the notation “Legal Mail.” The documents are inspected for contraband but not read. Requests are processed Monday through Friday, 8 a.m. to 4 p.m., excluding holidays.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Chicago Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels:

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 101 W Ida B Wells Drive, Suite 4000, Chicago, Illinois 60605, (872) 351-3990.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the Chicago Field Office. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

About the facility

Miami Correctional Facility is an Indiana Department of Correction (IDOC) prison. The IDOC’s page for the facility (checked October 15, 2026) says the department broke ground on it in 1997, on 200 acres of the former Grissom Air Force Base, and classifies it as a Level 4 high-medium security facility with capacity for more than 3,100 men in dormitory and cellhouse housing, plus a Level 1 unit with capacity for more than 200. The IDOC page lists the same main phone that ICE publishes, (765) 689-8920.

Inspection record: as of October 15, 2026, ICE’s ODO facility inspections page lists no Office of Detention Oversight report for Miami Correctional Facility.

Facility programs (checked October 17, 2026). IDOC describes these prison programs; IDOC’s facility page does not say whether ICE detainees can participate.

• IDOC describes a program in which incarcerated people translate reading materials to Braille. Source.
• IDOC also describes a sewing shop that supplies items to multiple partner organizations. Source.

IDOC’s facility page also describes these prison rules and governance arrangements (checked October 20, 2026):

• IDOC says attorney visits do not count toward the offender’s regular visitation schedule and attorneys need not be on the visitation list.
• IDOC says the Facility Litigation Liaison schedules all attorney visits. IDOC’s page does not say whether this applies to ICE detainees; for them, ICE’s page lists ERO eFile and, when no slot is available, MCFSchedule@idoc.IN.gov (see the legal-access section above).
• IDOC says the Community Advisory Board meets twice per year (every six months), with more frequent meetings allowed as appropriate.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Indiana
• Other ICE detention facilities in Indiana
• All facilities under the Chicago Field Office