Midwest Regional Reception Center

Midwest Regional Reception Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Leavenworth, Kansas. It falls under the Chicago Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes one number for this facility, (913) 727-3246, both to ask whether someone is held here (ICE lists it as answered between 8 a.m. and 4 p.m., Monday to Friday) and to leave an urgent message: leave the detainee’s full name and alien registration number (A-number), plus your own name and a phone number where you can be reached, and the detainee will be given your message. Detainees cannot receive incoming calls. Have the person’s biographical information ready: first, last and hyphenated names, any aliases, date of birth and country of birth.

ICE says this facility has tablets; information on sending a non-confidential message is at talton.com.

Visiting in person

Temporary visiting schedule: CoreCivic’s notice announced a change effective October 12, 2026 because of front-lobby construction. Its facility instructions publish temporary weekend and holiday schedules by housing classification and give (913) 727-3246 Ext. 2 for scheduling. The instructions say the modified hours remain in effect until construction is completed and lobby operations can safely resume. This temporary notice differs from the seven-day ICE schedule below (checked October 17, 2026).

ICE’s page for this facility (last updated 08/06/2026, checked October 15, 2026) lists family visiting hours of 8 a.m. to 8 p.m., seven days a week, by appointment:

• Scheduling: call (913) 727-3246 to schedule a visit with a detainee.
• Who may visit: unaccompanied visitors must be at least 18. Anyone under 18 must come with a parent or guardian, and proof of the parent or guardian relationship is required (a birth certificate or court-ordered guardianship). Visitors must have a government-issued photo ID.
• All family and social visits are non-contact. Everyone entering is subject to a pat-down search, an inspection of belongings and a metal scan.
• Parking: ICE lists free public parking at the facility.

CoreCivic instructions:

• CoreCivic’s September 2026 instructions allow visitors with infants to bring one diaper, wipes and a bottle of formula or milk.
• CoreCivic’s September 2026 instructions say the facility is tobacco-product free, including for staff, attorneys and visitors.

Sending mail, commissary funds, and personal items

For comparison, ICE’s National Detention Standards, Revised 2019, §5.1(E) require every facility to inspect all incoming general correspondence for contraband, and allow outgoing general mail to be inspected and/or read if it is addressed to another detainee or if there is reason to believe it might threaten the facility’s secure or orderly operation, endanger the recipient or the public, or facilitate criminal activity. Special correspondence (mail to or from attorneys and other legal representatives, courts and judges, embassies and consulates, members of Congress, DHS and Justice Department offices and the other senders the standard lists) is handled differently by direction: incoming special correspondence may be inspected for contraband only in the detainee’s presence, and outgoing special correspondence is not opened, inspected or read, consistent with facility policy (if a need exists, any inspection happens in the detainee’s presence); staff may neither read nor copy either. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail).

What ICE publishes for this facility’s mail, money, and packages

CoreCivic’s facility instructions require publications to be sent directly by a nationally recognized publisher or bookstore, with receipts. They prohibit used books or magazines and limit each shipment to three books and/or magazines (checked October 17, 2026).

• Letters must carry the detainee’s full name as part of the address and the last four digits of the A-number, plus the sender’s name and address. ICE gives this format:

Detainee Name (last 4 of A#)
100 Highway Terrace
Leavenworth, Kansas 66048

• Items the facility will not accept by mail: packages, obscene or pornographic materials, personal checks, cashier’s checks, postage stamps or stamped envelopes, any type of food, and periodicals not sent directly from the publisher.
• Money: ICE says money is not to be given directly to the detainee. It can be placed on the detainee’s account by calling the facility at (913) 727-3246 or by U.S. Postal Service money order to 100 Highway Terrace, Leavenworth, KS 66048, with the detainee’s name on the money order. ICE cautions against mailing cash.
• Deposits and the phone: in ICE’s August 2026 inspection (below), detainees reported that deposits from family were being applied automatically to their tablet accounts rather than their telephone accounts. The facility obtained instructions from Talton for moving funds between the two accounts and added them to the tablet system and intake instructions.
• Packages: only items needed solely for travel or release from custody are allowed, with the ICE Deportation Officer’s approval. Before sending one, email the Chicago detained unit at CHI-ERO-Detained@ice.dhs.gov.
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices are accepted.
• Transfers and departures: only legal mail is forwarded; general correspondence is returned to sender.

CoreCivic instructions:

• CoreCivic’s September 2026 instructions permit a maximum of 10 photographs no larger than 5" x 7", prohibit images showing nudity, penetration, crime, gang signs, drugs or drug usage, and reject Polaroids.

CoreCivic clothing drop-off and medical screening rules

• Clothing drop-off: CoreCivic’s facility page (checked October 23, 2026) says clothing care packages can be delivered in person each Tuesday, 8 AM to 4 PM. It allows each detainee one (1) duffle bag/suitcase/backpack etc. containing clothing, shoes and undergarments; the bag and contents may not exceed 40 lbs. CoreCivic says no electronic devices, cash or personal items may be delivered this way, and the items are inventoried in front of the person delivering them, who signs a document. This in-person drop-off is separate from the mailed-package rule on ICE’s page above.
• Medical screening documentation: CoreCivic’s visitation sheet (checked October 17, 2026) says a visitor whose medical condition prevents clearing the metal detector needs a medical card or documentation of the condition.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. ICE states that a list of pro bono legal organizations is posted in housing units and other appropriate areas and updated quarterly; the detainee is responsible for contacting an organization for an appointment. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Case information, the deportation officer, and legal visits

• Case information: ICE directs requests about a person held here to Chicago.Outreach@ice.dhs.gov, and says that mailbox does not accept applications for a stay of removal or case appeals.
• Deportation Officer: to learn who a client’s Deportation Officer is, email CHI-ERO-Detained@ice.dhs.gov. A G-28 must be on file before anything is disclosed.
• G-28s can be submitted through ERO eFile. Facility staff do not have access to it, so bring a downloaded copy of the submitted G-28 to any in-person or remote legal visit.
• Virtual attorney visits (VAV) and confidential legal calls are requested at midwestattorneyvisits@corecivic.com or (913) 727-3246, and the facility’s court officers reply with a confirmed date and time. The email should give the representative’s name and contact details, the detainee’s name and A-number, a few proposed dates and times, a scan of the representative’s government ID, proof of active legal-representative status and the DHS Form G-28 (unless pre-representational). Requests should be made 24 hours ahead; appointments run 8 a.m. to 8 p.m. in 30- to 60-minute increments, with one 60-minute appointment per representative with a detainee per day. If a legal assistant is the only legal representative joining the call, the email should also attach an authorization letter on the firm’s or organization’s letterhead and a scan of the assistant’s identification. Only legal representatives, legal assistants and interpreters may participate; clients’ family and friends are not permitted. Legal representatives and their staff may not record audio or video during any virtual or in-person visit or any call with detainees at the facility.
• Faxing legal documents: send them to (615) 565-9950 with a cover letter giving the detainee’s full name, A-number, the return fax number and the page count. ICE says the fax is delivered in a sealed envelope, inspected for contraband but not read, logged by the court officer, and handled Monday through Friday, 8 a.m. to 4 p.m., excluding holidays; the transmission verification report is filed and a copy given to the detainee.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Chicago Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels:

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 101 W Ida B Wells Drive, Suite 4000, Chicago, Illinois 60605, (872) 351-3990.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• DHS OIG in writing: DHS Office of Inspector General/MAIL STOP 0305, Attn: Office of Investigations - Hotline, 245 Murray Lane SW, Washington, DC 20528-0305 (the address on the OIG’s own hotline page as of October 15, 2026; the older Murray Drive address shown on this facility’s ICE page is not listed there).

A news reporter who wants to interview someone held here must apply in writing to the Chicago Field Office. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO) inspected Midwest Regional Reception Center on August 4–6, 2026 (inspection 2026-001-136), measuring it against the National Detention Standards (NDS) 2025 (ODO report). As of October 15, 2026 it is the only Midwest Regional Reception Center report on ICE’s ODO facility inspections page.

• Detainee interviews: ODO interviewed 30 detainees; none alleged discrimination, mistreatment or abuse. 7 of the 30 said they were strip searched when they arrived or during intake. ODO found the strip-search logs did not document the reason or justification for each search and, although the facility then revised its policy, ODO issued findings of noncompliance. 4 of the 30 raised the tablet-versus-telephone funds problem described above, which the facility addressed during the inspection, including at a town-hall meeting with detainees.
• Findings in the report’s text pages:

The report’s facility overview and summary pages are scanned images or redacted, so this page does not state the report’s overall deficiency total, rating or the facility’s operator.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Kansas
• Other ICE detention facilities in Kansas
• All facilities under the Chicago Field Office