Monroe County Jail

Monroe County Jail is an ICE Enforcement and Removal Operations (ERO) detention facility located in Monroe, Michigan. It falls under the Detroit Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

ICE’s tool for locating someone in its custody is the ICE Online Detainee Locator System at locator.ice.gov. A search needs the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes two different numbers for this facility. To ask whether someone is held here, the number is (313) 771-6601. To leave an urgent message for a detainee, the number is (734) 240-8001; ICE says the caller leaves the detainee’s full name, alien registration number (A-number), and the caller’s own name and a phone number where the caller can be reached, and that the detainee will be given the message. Detainees cannot receive incoming calls — they place outgoing calls themselves. ICE asks callers to have the person’s biographical information ready (full legal name and any aliases, date of birth, and country of birth). ICE says the detainee-information line (313) 771-6601 takes calls between 8 a.m. and 4 p.m. (checked October 16, 2026). Visiting rules are under Visiting in person below.

Sending mail, commissary funds, and personal items

ICE’s page for this facility says letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address (checked October 16, 2026); packages are limited to the items described below. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because ICE’s Office of Detention Oversight inspected this facility in July 2026 under the National Detention Standards (NDS) 2026 instead (inspection report), and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). An ordinary letter is not special correspondence under that standard. Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

From ICE’s page for this facility (checked October 16, 2026):

• Letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. All incoming mail is subject to screening for contraband. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in all housing units.
• Stamps: detainees may buy stamps; ICE says “Generally, there is no limit to the amount of correspondence detainees may send at their own expense.” Indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender” and returned to the post office.
• Money by mail: funds received in the mail are taken to the processing area and placed into the detainee’s account, and the processing officer gives a receipt. ICE adds that detainees “are cautioned not to have cash sent to them in the mail.”
• Commissary deposits: through Access Corrections, family and friends can deposit to a commissary account online with a credit or debit card, or at a kiosk in the jail lobby in cash or by card. A processing fee applies; ICE says it is confirmed at the time of the deposit. ICE gives the kiosk location as the lobby of the Monroe County Main Jail, 100 E. Second Street, Monroe, MI 48161, a different address from this facility’s 7000 East Dunbar Road. Access Corrections: (866) 345-1884.
• How the account is used: money a person has at booking is placed in an account that can be used for posting bond, commissary items or phone calls; housing and other fees incurred are deducted from it, and available funds may be applied to outstanding balances.
• Packages: a detainee may receive only items needed for the sole purpose of travel or release from custody, with the ICE Deportation Officer’s approval. ICE says the Supervisory Detention and Deportation Officer is contacted before a package is sent, at:

Detroit ERO Office
985 Michigan Avenue, Suite 207
Detroit, MI 48226
(313) 771-6601

• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.
• Messages by tablet: ICE says the facility has tablets and points to Monroe County’s Corrections Division website for how to send a non-confidential message.
• Monroe County’s own mail, tablet and phone rules (checked October 19, 2026):
  • Mailing address the county lists for the dormitory: Name & Inmate number, Monroe County Mail Inmate Dormitory Facility, 7000 E. Dunbar Road, Monroe, MI 48161.
  • Prohibited in personal mail (the county says incoming personal mail with prohibited items is placed in the person’s property, and that prohibited items include but are not limited to these): personal items, personal checks, envelopes, stamps, pictures larger than 4x6 (only 5 pictures allowed), greeting cards with sound, strings, hard plastic covers, stickers, ornaments, nude, pornographic, explicit or inappropriate photos/materials, and food. The county also says “Under no circumstances will mail be forwarded or held for any inmate.” That conflicts with ICE’s page for this facility (checked October 16, 2026), which says that when detainees depart or are transferred, only their legal mail is forwarded.
  • Tablet messages: through an account at GettingOut.com — the county says both parties must accept the contact before messaging — friends and family can send pictures, emails and a 30-second video message; photos stay on the account for viewing and are not printed. ICS Customer Care: 1-866-516-0115.
  • Phones: the county says telephone access runs from 9:00 a.m. to 9:00 p.m., calls may be monitored and/or recorded at any time, and the ICSolutions system allows collect, pre-paid or debit calling.
  • Commissary deposits: the county’s Inmate Accounts page (checked October 19, 2026) names IC Inmate Canteen, while ICE’s page for this facility (checked October 16, 2026) names Access Corrections. The county page also lists a second kiosk, in the Monroe County Inmate Dormitory Lobby, 7000 East Dunbar Road.

Visiting in person

From ICE’s page for this facility (checked October 16, 2026):

• Posted schedule for friends and family: Saturdays and Sundays, 9 a.m.–11 a.m., 1 p.m.–4 p.m. and 6 p.m.–9 p.m. The same page also says: “At this time, Monroe County Jail – Dorm only offers video visitation.”
• Video visits are scheduled by creating an account with IC Solutions. ICE gives the hours as 7:30 a.m.–9 p.m., 7 days a week, and in a separate Video Visitation paragraph says video visitation is available 7 days a week (Sunday–Saturday) from 8 a.m. to 9 p.m., with the specific start times for each visit on IC Solutions’ website.
• Cost: visitors can connect from home for a fee, or drive to the dormitory facility and use its equipment for free. Detainees get two free visits per week using the facility’s equipment, or can have unlimited paid visits.
• Monroe County’s own video-visitation rules (checked October 19, 2026): the county’s Inmate Visitation page says a remote visit costs $7 for 30 minutes, with a maximum of two (2) visitors, and requires funds on the visitor’s ICSolutions account; ICSolutions customer service is (888) 506-8407. The county says inmates get one (1) on-site video visit per week at no cost (maximum two visitors), with additional visits at $7 for 30 minutes — fewer free visits than the two per week on ICE’s page for this facility (checked October 16, 2026). The county says visits must be scheduled 48 hours before the appointment or up to 2 weeks in advance, are subject to monitoring and recording, and that visitors 17 and older must register and have a valid picture ID (driver’s license, State I.D. or Military I.D.). Registration and scheduling are also possible at the on-site kiosk at the Inmate Dormitory Facility, and the county’s 8:00 a.m.–9:00 p.m. hours exclude mealtimes and counts.
• All family or other social visits are non-contact.
• Arrival and ID: all visitors must arrive 45 minutes before the scheduled visit time. Adult visitors must present a valid, verifiable government-issued identification card. Minors must be accompanied by an adult guardian (18 years or older) and must not be left unaccompanied in the waiting room, visiting room or any other area.
• Searches and restrictions: everyone entering the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan; anyone who refuses a reasonable search is not admitted. Visitors who are or appear to be intoxicated are not allowed to visit. Visitors may not pass or attempt to pass items to detainees or carry any items into the visitation area. No firearms or weapons are permitted, and no electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas.
• Parking is on the west side of the facility.
• Consular officials may meet their detained nationals at any time; ICE requests prior arrangements with the ICE Supervisory Deportation Officer, (313) 771-6601, to the extent possible, and that consular officials bring appropriate credentials.
• Clergy may visit at any time, but must make prior arrangements with the Chaplain’s Office.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

From ICE’s page for this facility (checked October 16, 2026):

• Attorney visits: legal representatives may visit 8 a.m.–5 p.m., Monday–Friday, for unscheduled visits. After-hours and weekend visits must be scheduled in advance.
• G-28s can be submitted through ERO eFile. Facility staff do not have access to ERO eFile, so legal representatives are told to download copies of their submitted G-28 for any in-person or remote legal visit.
• Finding the Deportation Officer: ICE says this is done through the Detroit Field Office at (313) 771-6601; a G-28 must be on file for any information to be disclosed.
• Case information: ICE’s page directs requests for case information to Detroit.Outreach@ice.dhs.gov (the sentence on ICE’s page names the Seneca County Jail). This mailbox does not accept applications for Stay of Removal or Case Appeals.
• Pro bono list: a list of free legal organizations is posted in all detainee housing units and updated quarterly; ICE says contacting a provider for an appointment is the detainee’s responsibility.
• ICE’s page for this facility does not describe a scheduling system for legal video calls or confidential legal phone calls.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Detroit Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 985 Michigan Avenue, Suite 207, Detroit, MI 48226, (313) 771-6601.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the Detroit Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. ICE says a detainee has the right not to be interviewed, photographed or recorded by the media, and the reporter must first obtain the detainee’s written permission. Media inquiries about ICE go to ICEMedia@ice.dhs.gov.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected this facility, which the report calls the Monroe County Detention-Dorm (MCDD), on July 14–16, 2026 (ODO report). Per ICE’s July 2026 inspection:

• Who runs it: the facility opened in 2000, is owned by Monroe County and is operated by the Monroe County Sheriff’s Office. ERO began housing detainees at MCDD in 1995, in the older MCDD facility until the new one opened in 2000, under ERO Detroit. It is a non-dedicated ICE detention facility operating under the National Detention Standards (NDS) 2026, and it holds male detainees of low, medium-low, medium-high and high security classification for periods greater than 72 hours.
• Staffing and services: ERO deportation officers are assigned full time and are on site Monday through Friday, 7 a.m. to 3 p.m. Continental Café, LLC provides food services, VitalCore Health Strategies provides medical care, and Keefe Commissary Network provides commissary. In August 2023 the facility was audited under the DHS Prison Rape Elimination Act (PREA) standards and found DHS PREA compliant.
• Findings: compliant with 32 of 34 standards; two deficiencies in two standards:

• Detainee interviews: ODO interviewed 21 detainees; none alleged discrimination, mistreatment or abuse, and all reported satisfaction with facility services.
• Earlier inspection: in FY 2025, under NDS 2019, ODO found 1 deficiency, in Medical Care. Because the standard changed, ODO wrote that it cannot perform an analysis comparing the two inspections, and it recommends that ERO Detroit continue to work with the facility to resolve the deficiencies that remain outstanding.

Earlier inspection — March 12-14, 2024. The ODO unannounced compliance inspection report records:

• ODO found compliance with 18 of 20 NDS 2019 standards and three deficiencies in the remaining two standards.
• ODO interviewed 15 detainees, all of whom reported satisfaction with facility services.
• In its detention-file review, ODO found files in which staff did not complete a property inventory form documenting the detainee’s property at admission.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Michigan
• Other ICE detention facilities in Michigan
• All facilities under the Detroit Field Office