Muscatine County Jail

Muscatine County Jail is an ICE Enforcement and Removal Operations (ERO) detention facility located in Muscatine, Iowa. It falls under the St. Paul Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (563) 262-4190. Give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Contact and visitation hours vary by facility — confirm current hours by calling (563) 262-4190 or checking the official ICE page linked above.

Sending mail, commissary funds, and personal items

ICE’s page for this facility says letters sent to detainees must include the last four digits of the detainee’s A-number, plus the sender’s name and address (checked October 16, 2026); the address format ICE gives is listed below. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because ICE’s Office of Detention Oversight described this facility in a report dated July 23, 2026, under the Federal Performance-Based Detention Standards (FPBDS, May 2025) instead (inspection report), and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). ICE’s page for this facility publishes its own deposit routes and the number to call before sending a package; they are listed below (checked October 16, 2026).

What ICE publishes for this facility’s mail, money, and packages

From ICE’s page for this facility (checked October 16, 2026):

• Letters must include the last four digits of the detainee’s A-number, plus the sender’s name and address. ICE gives this address for letters:

Muscatine County Jail Detainee
c/o "Name of Detainee"
400 Walnut St.
Muscatine, IA 52761

• Return address: it must include a full name and address; otherwise, ICE says, the letter may be returned or held in the detainee’s property until release.
• Incoming and outgoing mail: all incoming mail is subject to screening for contraband. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in all housing units.
• Stamps: detainees may buy them; indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender” and returned to the post office.
• Money to the detainee’s account: money is not to be given directly to the detainee. It can be placed on the account online, or by mailing a money order made payable to the inmate through the U.S. Postal Service to the Muscatine County Jail (400 Walnut St., Muscatine, IA 52761). Funds received by mail are placed into the account, and the processing officer gives a receipt; ICE cautions detainees not to have cash sent to them in the mail.
• Commissary account: ICE names inmatecanteen.com as the facility’s commissary provider for deposits by family and friends. Visitors to the jail may also post money through the lobby kiosk, in cash or by credit/debit card.
• Packages: only items determined to be necessary for the sole purpose of travel or release from custody, with the approval of the ICE Deportation Officer. Before sending a package, call (612) 843-8600 (the number ICE lists as the Field Office Main Phone).
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.

Visiting in person

ICE’s page for this facility lists this friends-and-family schedule (checked October 16, 2026):

• Becoming a visitor: send the detainee a letter with your full legal name, driver’s license number, date of birth, and address and phone number. No convicted felons may visit without the approval of jail administration.
• Non-contact: all family or other social visits are non-contact.
• Search: everyone requesting admittance to the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan search; anyone refusing to cooperate with a reasonable search is not admitted.
• Not allowed: firearms or weapons of any kind; visitors who are or appear to be intoxicated; passing or attempting to pass items to detainees; carrying any items into the visitation area; electronic devices (cell phones, pagers, radios, etc.) in the secure areas.
• Consular officials may meet their detained nationals at any time. ICE requests that they make prior arrangements with the ICE Supervisory Deportation Officer, at (612) 843-8600, to the extent possible, and bring appropriate credentials.
• Clergy may visit at any time but must make prior arrangements with the Chaplain’s Office; ICE directs clergy to Jail Administration at (563) 262-4190 for visitation information.
• Parking: free public parking is available at the facility.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Legal visits, legal calls, and case information

From ICE’s page for this facility (checked October 16, 2026):

• Attorney visits: except when an emergency exists, detainees are allowed unlimited and unmonitored visits with attorneys between 7 a.m. and 5 p.m., provided the operation and security of the jail are not interrupted.
• Calls to an attorney: detainees may call their attorney from their unit at any time except normal lockdown hours or during formal count.
• G-28s can be filed through ERO eFile. Facility staff do not have access to ERO eFile, so legal representatives are told to download copies of the submitted G-28 for any in-person or remote legal visit.
• Case information: requests about people detained here can be sent to stpaul.outreach@ice.dhs.gov. This mailbox does not accept applications for Stay of Removal or Case Appeals.
• Identifying the Deportation Officer: call the St. Paul Field Office at (612) 843-8600; a G-28 must be on file for any information to be disclosed.
• BIA information: ICE’s page gives (703) 605-1007 for a matter before the Board of Immigration Appeals, for automated information or a live representative during office hours. EOIR’s own site lists 703-305-0289 as its main phone.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO St. Paul Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement St. Paul Field Office, 1 Federal Dr. Ste 1601, Ft. Snelling, MN 55111.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, P.O. Box 14475, Pennsylvania Ave, NW, Washington, D.C. 20044.
• Joint Intake Center: 1-877-2INTAKE or joint.intake@dhs.gov.
• DHS OIG, as listed on the ICE page: DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528; fax 202-254-4292; DHSOIGHOTLINE@DHS.GOV.

A news media representative who wants to interview someone held here must apply in writing to the St. Paul Field Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded by the media, and the reporter must first obtain the detainee’s written permission. Media inquiries about ICE activities go to ICEMedia@ice.dhs.gov.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, issued a report on Muscatine County Jail: Inspection 2026-006-157, dated July 23, 2026 (ODO report). Per ICE’s July 2026 inspection report, the findings are organized by the Federal Performance Based Detention Standards (May 2025) major categories, and the report identifies the overseeing office as ERO Saint Paul.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Iowa
• Other ICE detention facilities in Iowa
• All facilities under the St. Paul Field Office