North Lake Processing Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Baldwin, Michigan. It falls under the Detroit Field Office ERO field office area of responsibility.
Facility quick reference
| Item | Detail |
|---|---|
| Facility name | North Lake Processing Center |
| Street address | 1805 W 32nd Street |
| City, State, ZIP | Baldwin, MI 49304 |
| Detainee information line | (231) 876-4900 |
| Facility main phone | (231) 876-4900 |
| ERO field office main phone | (313) 771-6601 |
| ERO field office | Detroit Field Office |
| ICE detainee locator | locator.ice.gov |
| Official ICE page | ice.gov/detain/detention-facilities/north-lake-processing-center |
| Last verified | 2026-09-10 |
ADP = average daily population; ALOS = average length of stay, both FY2026 averages (not a same-day count). Source: ICE Detention Management, FY2026 (released 2026-07-20).
How to locate or contact a detainee
ICE lists 8 a.m. to 5 p.m. for detainee-information calls to (231) 876-4900 (checked October 17, 2026).
To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.
To ask whether someone is held here, call the number ICE publishes for detainee information: (231) 876-4900. Have the detainee’s full name, alien registration number (A-number), date of birth and country of birth ready. ICE states: “Messages for detainees will be taken by detention staff unless it is a verifiable emergency.” Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Confirm current hours by calling (231) 876-4900 or checking the official ICE page linked above.
Visiting in person
- ICE prohibits sheer clothing for female visitors age 12 and older (checked October 20, 2026).
- ICE requires shoes and prohibits open-toed shoes for female visitors age 12 and older (checked October 20, 2026).
- ICE requires shirts and prohibits muscle shirts, bare-midriff shirts and sleeveless shirts for male visitors age 12 and older (checked October 20, 2026).
ICE’s dress code for female visitors age 12 and older requires skirts and dresses to extend to the knee when seated; slits in skirts and dresses may rise no higher than the knee when seated (checked October 17, 2026).
ICE’s page for this facility (updated 08/27/2026; checked October 15, 2026) publishes a rotating five-week visiting schedule for friends and family. Visits run Thursday through Monday, and each week assigns each housing unit (A, B, C, D and the combined A/E units) and classification group a single day and time block between 8 a.m. and 7 p.m.; for example, in Week 1 women of low to medium-low classification in B Unit visit Thursday 12–3:15 p.m., and men of low to medium-low classification in C Unit visit Saturday 8 a.m.–3 p.m. Check the current week on ICE’s page before calling.
Rules ICE lists for visitors: call (231) 876-4900 to schedule; women and men visit on separate days; visits last at least 30 minutes, depending on availability, and no more than 90 minutes; four visitors (adults and children combined) may visit at one time; unaccompanied visitors must be 18 or older and anyone younger needs a parent or guardian; and visitors need government-issued photo ID. Car keys go in a locker; visitors may bring no more than $20 in U.S. currency or a debit card, in a clear bag, and for an infant one diaper, wipes and one bottle; strollers, baby carriers and diaper bags are not allowed. ICE lists family and other social visits as non-contact and says all detainees in the special management unit have non-contact visits. The dress code bars jackets, camouflage, leggings, pajamas, sweat suits, clothing with holes, shorts for visitors 12 and older, hats, caps and hoodies, and no gum, food, mints or electronic devices (including smart watches) are allowed. Clergy may visit at any time with prior arrangements through the Chaplain’s Office. Detainees cannot receive incoming calls; staff take messages unless it is a verifiable emergency, and the facility has tablets, with ICE pointing to GlobalTel’s website for non-confidential messages.
ICE’s visitor dress code for female visitors age 12 and older also requires the top of clothing to be no lower than the underarm in front and back; it prohibits bare midriffs, strapless tops, tube tops and swimsuits (checked October 23, 2026).
Sending mail, commissary funds, and personal items
ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).
What ICE publishes for this facility’s mail, money, and packages
- Letters: must show the last four digits of the detainee’s A-number (File Number) plus the sender’s name and address. Only legal mail is forwarded after a transfer; general correspondence is returned to the post office marked Return to Sender.
- Money: not to be handed to the detainee. ICE lists 1-866-345-1884 or the AccessCorrections website; detainees also have kiosks. Funds that arrive by mail are receipted and placed on the account, and ICE cautions not to send cash.
- Packages: only items needed for travel or release, with the ICE Deportation Officer’s approval; before sending one, ICE says to contact the Detroit Field Office at (313) 771-6601. A detainee being removed may have one small piece of luggage, which can be sent after Supervisory Deportation Officer approval; no electronic devices are accepted.
Legal access, attorneys, and immigration court information
Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.
Case information, legal visits and video calls
- Case information: ICE directs requests to Detroit.outreach@ice.dhs.gov (no stay-of-removal applications or case appeals). To learn a client’s deportation officer, contact the Detroit Field Office at (313) 771-6601; a G-28 must be on file. G-28s can be filed through ERO eFile, which facility staff cannot access, so ICE says to download a copy for any legal visit.
- In-person legal visits: 7 days a week, including holidays, 8 a.m. to 11 p.m.; schedule by emailing 135attorneyvisits@geogroup.com. Legal calls can also be arranged through the main office at (231) 876-4900.
- Video and legal calls: for appointments on or after August 31, 2026, booked through ERO eFile, available 8 a.m. to 4 p.m. Monday through Friday and 8 a.m. to noon on Saturday, Sunday and holidays, up to 2 weeks ahead and no later than 24 hours before. ICE asks for the Zoom meeting ID, passcode and link (or the number to call for a phone-only call). Appointments are one hour, a consecutive slot can be added for two hours, and a representative may have no more than one 60-minute virtual appointment with a detainee in a single day. If no slot is open or there is an exigent circumstance, ICE lists (231) 876-4900 or 135attorneyvisits@geogroup.com. Upload a scan of the representative’s government-issued ID, proof of active legal-representative status, and a copy of the attorney’s ERO eFiled G-28 unless this is a pre-representational visit; appointments without these attachments may be cancelled. If a legal assistant is the only legal representative joining, they should also attach an authorization letter on the firm’s or organization’s letterhead and a scan of the assistant’s ID. Scheduling and rules may change depending on demand and availability; the facility may cancel or reschedule for safety or security risks or to ensure equal access to legal visits.
- Legal documents: When timely communication by mail is not possible, the facility administrator may, at their discretion, allow a reasonable amount of electronic written communication between the detainee and their designated legal representative. Legal correspondence can be emailed to 135attorneyvisits@geogroup.com or faxed to (231) 876-4301, marking the subject line as legal mail. ICE says documents are inspected for contraband but not read and are processed Monday through Friday, 8 a.m. to 4 p.m. EST, excluding holidays. ICE says the representative should attach the documents and include the detainee’s full name, A-number, sender’s return fax number and total page count in the email and on an attachment cover sheet marked as legal mail.
Feedback, complaints, and oversight
To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Detroit Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.
ICE inspection record
As of October 15, 2026, ICE’s ODO facility inspections page, where ICE’s Office of Detention Oversight posts its inspection reports by year and facility, lists no report for North Lake Processing Center.