Northeast Ohio Correctional Center

Northeast Ohio Correctional Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Youngstown, Ohio. It falls under the Detroit Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, ICE publishes (330) 746-3777, answered between 8 a.m. and 4 p.m. (checked October 16, 2026). To leave an urgent message for a detainee, ICE says you must call (330) 746-3777 Ext: 47369 and leave the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the detainee will be given your message. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says this facility has tablets, and that information on how to send a detainee a non-confidential message is on GlobalTel’s website. Visiting hours are listed below.

Visiting in person

ICE’s page for this facility publishes these rules (checked October 16, 2026):

• Search: everyone requesting admittance to the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan search. Anyone refusing to cooperate with a reasonable search will not be admitted.
• What you cannot bring: no firearms or weapons of any kind; no electronic devices (cell phones, pagers, radios, etc.) in the secure areas. Visitors may not carry any items into the visitation area, and may not pass or attempt to pass any items to detainees.
• Intoxication: if visitors are or appear to be intoxicated, visitation will not be allowed.
• Parking and accessibility: ICE says free public parking is available at the facility, and that the facility does not discriminate based on disability and provides detainees with disability-related accommodations, as needed, to access its programs and activities (checked October 17, 2026).

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must show the detainee’s full name and A-number, along with the sender’s name and return address — and each facility publishes its own exact format. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because the newest inspection report we reviewed for this facility (an annual inspection by The Nakamoto Group, Inc., March 19–21, 2019) assessed it under ICE’s Performance-Based National Detention Standards (PBNDS) 2011, and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail); PBNDS 2011 also requires the envelope to be labeled “special correspondence” or “legal mail.” Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

Checked October 16, 2026, on this facility’s ICE page:

• Letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. All incoming mail is subject to screening for contraband. Detainees may seal their outgoing letters, and outgoing mail is routed to the post office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
• Money: ICE says money is not to be given directly to the detainee. It can be placed on the detainee’s account by calling Western Union at 1-800-877-9873, through Western Union’s website, or by U.S. Postal Service money order with the detainee’s name on it, sent to:

Northeast Ohio Correctional Center
2240 Hubbard Road
Youngstown, Ohio, 44505

• Funds received by mail are taken to the processing area and placed into the detainee’s account; the processing officer gives a receipt. ICE cautions detainees not to have cash sent to them in the mail.
• Packages: only items determined to be necessary for the sole purpose of travel or release from custody, with approval of the ICE Deportation Officer. An approval request must be sent to ICE first; once ICE approves, it advises the facility. Only items up to 40 lb are allowed, and non-approved items will not be allowed into the facility.
• Stamps: detainees may buy them; indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender”.
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.

CoreCivic’s February 2024 facility guide for Northeast Ohio Correctional Center (checked October 17, 2026) adds general mail rules:

• Mail delivery and screening: CoreCivic’s guide states that it sets no limit on the amount of mail residents may receive, that mail is delivered Monday through Friday within 48 hours of receipt from the local post office (excluding weekends and holidays), and that all incoming general correspondence is subject to being read, in part or in full, and searched for contraband before delivery. This differs from ICE’s page for the facility (checked October 16, 2026), which says incoming mail “is not read upon opening, only inspected by the delivering officer.”
• Books, commissary items, and attachments: CoreCivic’s guide says books and magazines must come directly from the publisher or retailer and may not be sent from home, that anything sold on commissary (such as blank cards, music cards, envelopes, paper, and stamps) cannot be sent in the mail, and that any items glued, taped, stapled, or affixed to a page are not allowed.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

Checked October 16, 2026, on this facility’s ICE page:

• G-28s can be submitted through ERO eFile. Facility staff do not have access to ERO eFile at this time, so legal representatives are told to download a copy of the submitted G-28 for any in-person or remote legal visit.
• In-person attorney visits: 8 a.m. - 4 p.m., scheduled through the video conference officer at (330) 746-3777 Ext: 46754.
• Video teleconference (VTC) meetings and confidential legal calls can be requested by email at NEOCCVIDEOCOURT@CORECIVIC.COM (the facility’s court officers email back a confirmed date and time) or by calling (330) 746-3777 Ext: 46754. Appointments should be made 24 hours before the desired time. They are scheduled 6 a.m. – 9 p.m. in 30- to 60-minute increments. ICE says legal representatives are not limited in the number of appointments they can request, but no legal representative may have more than one 60-minute appointment with a detainee in a single day.
• The email should include: the representative’s full name and contact information (phone and email); the detainee’s name and A-number; a few proposed dates and times; a scan of the representative’s government-issued ID; a scan of proof of active legal-representative status (such as a state bar card, attorney license or paralegal license); and a scan of the G-28, unless the session is pre-representational. A legal assistant joining alone also attaches a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s ID.
• Who may attend: only legal representatives, legal assistants and interpreters, with no family or friends. Outside interpretation services may be contacted during the session. A visitation officer stays outside the confidential room, out of earshot but within eyeshot, and knocks 5 minutes before the cut-off time.
• No recording: representatives and their staff may not video or audio record any virtual or in-person visit or call. Violations may result in suspension or permanent revocation of VAV user privileges.

Case information and the Deportation Officer

• Case information: requests may be sent to Detroit.Outreach@ice.dhs.gov. ICE says this mailbox does not accept applications for Stay of Removal or Case Appeals.
• Deportation Officer: to identify a client’s Deportation Officer, contact the Detroit Field Office and/or Cleveland Office at (216) 749-9200. A G-28 must be on file for any information to be disclosed.
• Pro bono list: ICE says the list of free legal organizations is posted in all detainee housing units and updated quarterly, and that contacting a provider for an appointment is the detainee’s responsibility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Detroit Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on services: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 985 Michigan Avenue, Suite 207, Detroit, MI 48226.
• Misconduct complaint to the Field Office Director: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 333 Mt. Elliott Street, Detroit, MI 48207, (313) 568-6049.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• News media: a reporter who wants to interview a detainee must apply in writing to the Detroit Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. A detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission. ICE says live television or radio interviews will “ordinarily” not be permitted in the facility. Media questions about ICE go to ICEMedia@ice.dhs.gov.

ICE inspection record

Annual inspection, March 19–21, 2019 (inspection memo, summary form). The Nakamoto Group, Inc. carried out a scheduled annual inspection for ICE under the Performance-Based National Detention Standards (PBNDS) 2011 for facilities holding detainees over 72 hours. Per ICE’s March 2019 inspection:

• Who runs it: the report says the facility is “owned and operated by CoreCivic”. It was completed in 1997 and is a contract detention facility (CDF). Medical services are provided by CoreCivic and food services by Trinity. Detainees are not charged co-pay fees for medical, dental or mental health services.
• Housing: detainees live in two-person rooms. ICE detainees are housed in six of the seventeen general population units and are not co-mingled with other detainees. Four cells in one ICE unit are designated special management cells, and a law library computer is located in every unit.
• Accreditation at the time: American Correctional Association (yes), National Commission on Correctional Health Care (no), The Joint Commission (yes), PREA (yes).
• Findings: 39 standards met, 0 did not meet and 3 were not applicable. The inspectors identified two deficient components, one in Food Service and one in Significant Self-Harm and Suicide Prevention. The recommended rating was Meets Standards, the same as the previous rating from the March 2018 inspection.
• Incidents reported since the previous inspection (summary form):
  • Sexual assault or abuse allegations: nineteen were reported, none involving ICE detainees. Three involved staff (two unfounded, one substantiated); the other sixteen were unsubstantiated.
  • Death: a non-ICE detainee was found unresponsive on 12/16/2018 and later pronounced dead; the cause of death was pending at the time.
  • Suicide attempt: one serious attempt by an ICE detainee, on 3/12/2019.
  • Use of force: one calculated and thirteen immediate incidents. The form says documentation and video confirmed all were conducted in accordance with policy.
• Also in the inspection memo: detainees had unlimited access to the law-library computer during facility waking hours and daily access to indoor and outdoor recreation. After several detainees told an inspector it took too long to see a medical provider, a review of medical records and an interview with the clinical supervisor found it had taken up to seven days to be seen for a routine appointment once a detainee was triaged face-to-face; the inspector also noted from the sick-call log that since 3/1/2019 all detainees were seen on nurse sick call within two days.

ODO compliance inspection, March 13–15, 2018 (ODO report). ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected the facility; its findings cite PBNDS 2011. Deficiencies the report describes:

• Admission and Release:
  • Order to Detain or Release (I-203) forms were not signed by an ERO authorizing official (a priority component).
  • Orientation procedures and release procedures had not been approved by ERO. The facility obtained ERO approval for both on March 14, 2018, before the inspection ended.
• Funds and Personal Property: Form G-786, or an equivalent, was not used for weekly or quarterly property audits.
• Sexual Abuse and Assault Prevention and Intervention: the Field Office Director had not reviewed or approved the facility’s written policy.
• Food Service: there was no 35-day cyclic menu certified by a registered dietitian.
• Medical Care:
  • Two of 45 files lacked signed consent forms.
  • Detainees arriving with medication were not evaluated by the NP or physician within 24 hours.
  • Detainees on psychotropic medication did not always receive evaluations every 30 days.
  • Medication education was not documented in nine of ten psychotropic cases.
  • Four of 45 initial health appraisals were not completed within 14 days; in one case there was no record of an appraisal at all.
• Detainee interviews: ODO interviewed 27 detainees; none alleged discrimination, mistreatment or abuse.

CoreCivic’s facility page (checked October 17, 2026) lists the facility fax as 330-746-3318 and lists PREA audit dates of October 22–24, 2024, March 22–24, 2022, and June 10–13, 2019.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Ohio
• Other ICE detention facilities in Ohio
• All facilities under the Detroit Field Office