Northwest Regional Corrections Center (NWRCC)

Northwest Regional Corrections Center (NWRCC) is an ICE Enforcement and Removal Operations (ERO) detention facility located in Crookston, Minnesota. It falls under the St. Paul Field Office ERO field office area of responsibility.

Tri-County Community Corrections, which lists the Adult Detention Facility (NWRCC) among its services, says it was formed in 1976 and provides correctional services to Norman, Polk and Red Lake Counties. Its website (checked October 19, 2026) gives its mailing address as 816 Marin Avenue, Suite 110, Crookston, MN 56716, the same (218) 470-8100 phone ICE lists, and fax (218) 470-8135.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, call the number ICE publishes for detainee information: (218) 470-8100. Have the detainee’s full name, alien registration number (A-number), date of birth and country of birth ready. For emergency messages, call (218) 470-8100, Monday – Friday 8 a.m. – 4:30 p.m.; after hours leave the detainee’s full name, alien registration number, and your name and callback number. For general messages, ICE’s facility page states that staff do not pass non-emergency messages. Legal representatives may request a callback message by emailing tccccommandstaff@polkcountymn.gov with the representative’s full name, phone number(s) and email address, and the detainee’s name and alien number (checked October 16, 2026). Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). Contact and visitation hours vary by facility — confirm current hours by calling (218) 470-8100 or checking the official ICE page linked above.

Phones, voice messages and tablets

• Tri-County says identified tablet misuse, including sharing inappropriate or unauthorized communications or content, results in suspension of tablet access (checked October 20, 2026).
• Tri-County says incoming or outgoing communication that violates a court-imposed no-contact order is forwarded to the appropriate prosecuting authority and law enforcement agency (checked October 20, 2026).

Tri-County Community Corrections’ E-Messaging / Phone Calls & Phone Cards page (checked October 19, 2026) says:

• Phone calls and phone cards: the page refers to Securus Technologies for information.
• Voice messages: the page points to Securus’s Messaging Account Activation line at (800) 844-6591; the caller and the person held choose a Private Mailbox ID (PMI) to leave and listen to messages.
• Monitoring: the facility reserves the right to monitor calls except calls to attorneys; all non-attorney calls are recorded and monitored, and the facility may block any number it deems necessary.
• Tablets: ICE’s page says the facility has tablets. Tri-County says tablet access is a privilege determined by classification and/or behavior; all tablet activity, including written, photo and video messages, is recorded, stored and accessible to law enforcement; and staff review all incoming digital photos and video for appropriateness before approval, rejecting any they find inappropriate.

Visiting in person

• Tri-County says: “A visit may be delayed or terminated if security issues arise within the NW Regional Corrections Center facility.” (checked October 20, 2026).

(checked October 16, 2026)

• On-site visits: Monday through Friday, 8 a.m. to 9 a.m., 9:40 a.m. to 10:40 a.m., and 1 p.m. to 4 p.m.; none on Saturdays, Sundays or holidays.
• On-site visits are free; visitors must create an account, schedule 24 hours ahead and check in with corrections staff on arrival.
• Account approval requires a picture and government photo ID.
• Each visitor must show official picture ID with date of birth; visitors under 18 must be accompanied by a parent or legal guardian.
• Video only: ICE says all family or other social visits are non-contact and are coordinated through video visits.
• Remote (at-home) visits: 7 days per week, 7:00 a.m. to 9:20 p.m. (times may vary due to jail lockdown times). They are charged at the rates set in the visiting platform, paid by the visitor before the visit, and non-refundable; scheduled times are exact and cannot be adjusted.
• Visit limits (Tri-County’s Video Visitation page, checked October 19, 2026): each person held is allowed two 20-minute on-site visits daily and unlimited remote visits daily, unless the Jail Administrator or designee grants more. A visitor may visit only one person at a time, and a session is limited to two adult visitors or one adult and two small children.
• Checks and recording: an outstanding-warrant check and a search for court orders preventing contact are run on all visitors; visits are recorded. Visiting while driving is prohibited.
• Contraband: ICE says a visitor attempting to smuggle contraband will be asked to leave and will forfeit future visiting privileges.
• Securus Video Visitation support (as listed on Tri-County’s Video Visitation page): 877-578-3658.
• Parking: ICE says free public parking is available at the facility.

Sending mail, commissary funds, and personal items

Letters require the last four digits of the A-number, plus the sender’s name and address (checked October 16, 2026). Follow the facility-specific mailing format and package conditions below. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s 2019 national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — cited here for comparison only, because ICE’s Office of Detention Oversight inspected this facility in April and May 2026 under the Federal Performance-Based Detention Standards (FPBDS, May 2025) instead (inspection report), and we have not reviewed that standard’s mail rules — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

(checked October 16, 2026)

• Mailing format:

Detainee Name (last 4 of A#)
816 Marin Ave
Crookston MN
56716

• Money orders may be mailed through United States Postal Service to 816 Marin Ave, Crookston, MN, 56716; put the detainee’s name on both money order and envelope.
• Not accepted by mail: packages, obscene or pornographic materials, personal checks, postage stamps or stamped envelopes, any type of food, and periodicals not sent directly from the publisher.
• Mail handling: all incoming mail is screened for contraband; outgoing mail is routed to the post office within 24 hours of receipt by facility staff. On a transfer or departure, only legal mail is forwarded.
• Other deposit routes: the kiosk in the NWRCC lobby, or online at team3.inmatecanteen.com, where ICE says to select Tri County Community Corrections as the facility. For problems with the commissary system, ICE lists Turnkey Corrections at (715) 386-5700 (leave a message) or ICCSupport@tkc32m.com.
• Property: no property is released without the detainee’s permission, and releasing it to a member of the public requires an authorization form. Property of released detainees is disposed of 90 days after release.
• Packages: only items needed for the sole purpose of travel or release from custody, with the ICE Deportation Officer’s approval; ICE’s page asks senders to contact the St. Paul Field Office before sending a package.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

(checked October 16, 2026)

• Legal representatives may visit clients 24/7.
• Attorneys entering the secure perimeter must provide state ID, bar license and firm affiliation.
• Requesting a visit: by email to tccccommandstaff@polkcountymn.gov. Only legal representatives, legal assistants and interpreters are allowed; no family or friends of the client may enter the secure perimeter. Sessions are confidential, with a visitation officer out of earshot but within eyeshot.
• Legal calls: scheduled through the main office at (218) 470-8100, for any available time slot. A legal representative may ask for their number to be entered into the detainee phone system as free and confidential; after phone verification it is available to all detainees.
• No recording: legal representatives and their staff may not video or audio record any virtual or in-person visit or call; a violation may result in suspension or permanent revocation of user privileges.
• Legal documents by email: ICE says that when timely communication through the mail is not possible, the facility administrator may, at his discretion, allow a reasonable amount of electronic written communication between a detainee and their legal representative. Such documents are sent to tccccommandstaff@polkcountymn.gov, marked as legal correspondence in the subject line, with the documents attached and a cover sheet giving the full name, A-number, return fax number, total pages and the notation “Legal Mail.” ICE says they are inspected for contraband but not read, and processed Monday through Friday, 8 a.m. to 4 p.m., excluding holidays.
• G-28s can be filed through ERO eFile; facility staff do not have access to it, so ICE says representatives should download copies of the submitted G-28 for any visit.
• Case information: StPaul.Outreach@ice.dhs.gov (it does not accept Stay of Removal applications or Case Appeals). A client’s Deportation Officer is identified through the St. Paul Field Office at (612) 409-7799; a G-28 must be on file.
• Pro bono list: posted in all detainee housing units and updated quarterly; contacting a listed organization is the detainee’s responsibility.
• Consular officials may meet their detained nationals at any time; ICE asks for prior arrangements, to the extent possible, with the Supervisory Deportation Officer at (612) 409-7799.
• Clergy: approved clergy may enter the secure perimeter but must make prior arrangements with the Programs Office, tcccprograms@polkcountymn.gov.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO St. Paul Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 19, 2026):

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement St. Paul Field Office, 1 Federal Dr. Ste 1601, Ft. Snelling, MN 55111.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, P.O. Box 14475, Pennsylvania Ave, NW, Washington, D.C. 20044.
• Joint Intake Center: 1-877-2INTAKE or joint.intake@dhs.gov.

ICE inspection record

(checked October 16, 2026)

• ICE identifies the report as Inspection 2026-006-137, dated May 28, 2026.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Minnesota
• Other ICE detention facilities in Minnesota
• All facilities under the St. Paul Field Office