The Orange County Jail in Orlando, Florida is the county jail complex run by the Orange County Corrections Department, a department of Orange County Government. ICE’s FY2026 detention statistics list it as “Orange County Jail (FL)” and show it holding ICE detainees, but ICE publishes no ice.gov facility page for it, so the details below come from the jail’s own website and Orange County records. This is not the Orange County Jail in Goshen, New York, a separate facility that ICE also uses.
What sets this jail apart for families: the jail says it will not give out information about ICE detainees, family visits are by video only, and stays for people held for ICE are short — ICE’s statistics show people stay an average of only a few days.
Facility quick reference
| Item | Detail |
|---|---|
| Facility name | Orange County Jail (FL) (ICE’s name); Orange County Corrections (the operator’s name) |
| Operator | Orange County Corrections Department, Orange County Government |
| Street address | 3855 South John Young Parkway (the address ICE lists; the jail gives its Booking and Release Center as 3855 John Young Parkway) |
| City, State, ZIP | Orlando, FL 32839 |
| Mailing address | P.O. Box 4970, Orlando, FL 32802-4970 (the jail says U.S. mail is not received at its 3723 Vision Blvd. office) |
| Administrative offices | 3723 Vision Blvd., 4th Floor, Orlando, FL 32839 |
| Main phone | (407) 836-3400 — a Spanish-speaking representative (representante en español) can be requested |
| Inmate information line | Inmate Records Management, (407) 836-3400 (the jail’s contact block says option 5) |
| Inmate search | Current Inmate Database (last name required) |
| How ICE uses it | ICE uses this facility through a U.S. Marshals Service intergovernmental agreement — the jail’s agreement is with the Marshals, and ICE houses people there under it. |
| ERO field office | Miami Field Office |
| ICE detainee locator | locator.ice.gov |
| Last verified | 2026-09-26 |
ADP = average daily population; ALOS = average length of stay, both FY2026 averages (not a same-day count). Source: ICE Detention Management, FY2026 (released 2026-07-20).
The jail is a multi-building complex: the Booking and Release Center, the Female Detention Center, the Horizon, Genesis, Phoenix and Whitcomb direct-supervision facilities, and the Main Facility. Visiting, deposits and attorney visits each use a different building (see below). The jail’s pages do not say which building houses people held for ICE.
How to find someone held here
- ICE first, not the jail. The ICE Online Detainee Locator System at locator.ice.gov searches by the person’s A-number and country of birth, or by full name, country of birth and date of birth.
- Know what the jail will and won’t say. The jail’s FAQ states: “Under federal law, we are unable to provide information about ICE inmates.” It refers families to ICE’s Miami Field Office or ICE’s online search; the contact details for that office are on our Miami Field Office page.
- The county database. The jail’s Current Inmate Database lists people currently in the jail with charges, bond amount and booking photo. The jail says it is updated every 30 minutes and that people who are released no longer appear in it. The jail’s pages do not say whether people held for ICE appear in this database. Questions about the listings go to Inmate Records Management at (407) 836-3400.
- Getting word to someone inside. For a death in the family, or to ask someone to call home, the jail’s FAQ lists its chaplaincy contacts, including The Spanish Jail Ministry at (407) 836-3569, Orange County Jail Ministries at (407) 836-3330 and Good News Global at (407) 836-3667.
- Former-inmate records: the county jail’s FAQ lists the Custodian of Records at OCCDrecords@ocfl.net or (407) 836-0321 (regular business hours only) for information about people no longer in custody (checked October 20, 2026).
- Classification: the county jail’s FAQ lists (407) 254-7584 for speaking with a classification officer about an inmate’s classification (checked October 20, 2026).
Scam warning from the jail. The jail’s home page warns that scammers target families by claiming they can release someone to home confinement or post a bond for money. The jail says the Orange County Corrections Department does not offer a Home Confinement Program, and that anyone unsure whether a contact is legitimate can call the Booking and Release Center at 407-254-7541.
Visiting
The rules below are the jail’s general visiting rules; none of the jail’s pages publish separate visiting rules for people held for ICE.
Video visits at the Video Visitation Center. The jail says: “All inmates are allowed three visits per week that take place by video.” The Video Visitation Center is at 3000 39th Street, Orlando, Florida 32839, open every day from 9 a.m. to 10 p.m., with the last session starting at 9 p.m.
- Booking the first visit: by phone at (407) 836-8061, at least one day in advance; the scheduling lines are open 9:30 a.m. to 8:30 p.m. Each visitor gets a unique visitor ID number to give when scheduling. After registering, later visits can be scheduled online.
- Arrival and ID: the jail says visitors arrive at least 15 minutes early with a valid driver’s license, passport, or state or military ID. The jail’s visitation brochure (undated) says visitors must have a government-issued photo ID showing date of birth.
- From the brochure’s rules: visits are by appointment only, booked up to one week ahead and no less than one day ahead; all visits are monitored and may be recorded; each inmate may have up to three visitors per session, no more than two of them adults; visitors who arrive after their session starts are not allowed to visit; anyone who leaves the center cannot re-enter.
- Children: visitors under 18 must be with a parent or legal guardian or have a valid marriage license, and must be supervised at all times. Visitors with small children may keep one baby bottle and one blanket per child.
- Items allowed in: wallets and car keys only — no purses, cell phones, backpacks, diaper bags, smoking materials or chewing gum.
- Dress code (jail poster): no exposed chest or stomach, no torn, spandex or tight-fitting clothes, no tank tops; shorts and skirts no more than 3 inches above the knee; shoes required, and no open-toe shoes, sandals, or heels without a heel strap.
Remote video visits (GTL). The jail’s video-visitation page says remote visitors can visit from a computer or Android device; it says Apple devices are not supported. Remote visitors register and schedule at orangecountyfl.gtlvisitme.com, install the VisBridge application on a PC or both VisMobile apps on Android (GTL - Schedule Visits and GTL - Internet Visits), and can check in through the app up to 15 minutes before the visit. The jail’s announcement of this service is undated (it says only “Beginning Tuesday July 13”, with no year) and describes an introductory period; the jail’s page does not publish current remote-visit fees, which are set by the vendor.
Money, phone calls and mail
The jail says money in an inmate’s account is used for commissary purchases, medical services and jail fees. For how ICE deposits work in general, see how to send money to someone in ICE detention.
Deposits.
- Online or by phone (ConnectNetwork): deposits go through 888-428-1845 or ConnectNetwork online, with: Facility Orange County FL, Site ID 196, and as the account number the inmate’s booking number, last name and first name. Visa and MasterCard, 24 hours a day.
- In person: the Booking and Release Center public lobby, 3855 John Young Parkway, Orlando, FL 32839, 7 a.m. to 10 p.m., 7 days a week. Cash, debit card, Visa and MasterCard are accepted.
- Money orders by mail — sent separately from letters, never to the mail-scanning address below. The jail’s format:
Orange County Corrections
[Inmate full name and booking number]
Inmate Fiscal Department
P.O. Box 4970
Orlando, FL 32802-4970
The name and booking number must be written on both the envelope and the money order, and the sender’s name and address must be included. The jail says deposit items are “normally processed into the inmate’s account within 48 hours,” and that Western Union deposits have not been accepted since April 29, 2021. Inmate Fiscal Operations: 407-254-8315.
Every deposit route above asks for a booking number from the county database. The jail’s pages do not say how to address a deposit for someone the database does not show.
Phone calls. To receive calls from someone in the jail, the jail says a person first sets up an inmate telephone account through the jail’s vendor, DSI-ITI (the jail links it as the GTL DSI/ITI website); the jail says setup can take up to 24 hours. DSI-ITI billing questions: (888) 949-3303. To stop unwanted calls from the jail: (407) 836-3117. Call rates are not published on the jail’s page.
Letters. Since April 19, 2024, all regular mail (letters, postcards, greeting cards) is opened and scanned by Smart Communications and delivered to the inmate on kiosks or tablets; the jail says no cash, checks or money orders are processed through this address. The jail’s address format uses the person’s full name and booking number from the database, plus the sender’s return address:
Smart Communications/Orange County Corrections Department
[Full name]
[Booking number]
P.O. Box 9101
Seminole, FL 33775-9174
The jail also describes paid electronic messaging and photos through Smart Communications (smartinmate.com); its notice, effective November 1, 2023, limited that service to the Female Detention Center at the time. The same notice, still posted on the jail’s home page on October 19, 2026, says a photo ID is required to create a smartinmate.com account, the inmate must approve a contact request before messaging starts, a $5.00 minimum deposit is required, messages cost 50 cents each and electronic photographs $1.00, and credits can be bought online or by money order to Smart Communications Deposit Center, P.O. Box 1848, Pinellas Park, FL 33780, with the inmate’s name and jail number on the money order. The notice lists Smart Communications Customer Care at 1-888-253-5178, open 24 hours a day, 7 days a week.
Books: paperback only, new, mailed directly by the publisher or a bookstore, up to 4 publications per shipment, addressed with name, booking number and cell location to P.O. Box 4970, Orlando, FL 32802-4970. Mail Room: (407) 836-3525, mailroom@ocfl.net.
Property drop-off: court clothing, prescription eyewear (no sunglasses), dentures, and contacts with saline in sealed containers can be left at the Video Visitation Center from 9:30 a.m. to 8:30 p.m., 7 days a week; items are searched and the person dropping them off signs a contraband form. The jail says it cannot accept medications.
Lawyers and immigration court
Attorney visits. The jail’s video-visitation page says attorneys can meet face to face with inmates, and that attorneys with a professional need for an in-person visit should report to the North Perimeter Building, 3722 Vision Blvd., Orlando, FL 32839. (The older, undated visitation brochure instead says to contact the individual facility where the person is held.)
Legal mail. The jail’s legal-mail address uses the person’s full name, booking number and cell location, at P.O. Box 4970, Orlando, FL 32802-4970. The return address must be an approved privileged entity; compact discs, paper clips and binder clips are not permitted, and flash drives need advance approval from the jail’s Risk Management. The jail’s legal mail processing notice says legal mail is opened in the inmate’s presence, scanned to an encrypted legal-mail portal on the Smart Communications system, and the original shredded in front of the inmate; it says staff cannot view the contents. The same notice (checked October 19, 2026) adds that:
- staff enter the inmate and attorney details from the outside of the envelope into the Smart Communications system on a Legal Mail Scanning Cart, and a camera records the transaction;
- the scanned contents are shown on a monitor for the inmate to verify legibility, and the inmate may choose to print a physical copy;
- legal mail is reached only through the “Scales of Justice” application on the inmate’s tablet, which needs a password separate from the regular login that only the inmate can reset;
- privileged mail is saved across two separate servers, one holding the encrypted document and the other the passkey to decrypt it, and corrections staff see only the number of legal communications and the date and time they were submitted.
Immigration court. We found no EOIR page stating which immigration court hears the cases of people held at this jail; the court depends on the case. See immigration courts in Florida for courts and procedures, and BIA-recognized legal help in Florida for BIA-recognized organizations in Florida.
How ICE uses this jail
- Contract type. ICE’s FY2026 detention statistics spreadsheet (released July 20, 2026) lists the contract type as a U.S. Marshals Service intergovernmental agreement (USMS IGA).
- Short stays. ICE’s statistics show people stay an average of only a few days here before being moved, so a person found here today may be transferred soon; recheck the ICE locator.
- The county’s June 2, 2026 agreements. The Orange County Board of County Commissioners’ June 2, 2026 consent agenda included two Corrections Department items. One sought approval of a new U.S. Marshals Service intergovernmental agreement, Agreement Number 18-04-0023, “for housing federal prisoners,” to be sent to the Marshals for countersignature once the ICE agreement is confirmed effective, together with notice terminating the current intergovernmental service agreement (IGSA). The other sought approval of a Basic Ordering Agreement (BOA) with ICE, to be submitted to ICE “for countersignature, upon which the agreement will become effective.” The county’s meeting preview says the BOA “provides for the temporary housing of individuals subject to immigration detainers,” that “ICE is no longer a party to the IGSA,” and that the BOA satisfies Section 908.106, Florida Statutes, which the county describes as requiring county correctional facilities to maintain an agreement with ICE for this purpose. As of September 26, 2026, we found no published date on which ICE countersigned the BOA.
- 287(g) is a separate program. ICE’s 287(g) participating-agency list (as of September 25, 2026) includes the Orange County Corrections Department under the Warrant Service Officer model, signed February 26, 2025. Under 287(g), in the words of the ICE poster the jail posts, some state and local law enforcement agencies are authorized to enforce U.S. immigration laws; it is not the agreement under which the jail houses ICE detainees.
Oversight and inspections
- Complaints about Corrections staff: the county jail’s FAQ lists its Internal Affairs Unit at (407) 836-0306 (checked October 20, 2026).
ICE Office of Detention Oversight special review, August 13–15, 2024 (ODO report 2024-003-437, ERO Miami). The jail held no ICE detainees during the review, so ODO interviewed none; ODO noted the facility “maintains an active contract to house ICE detainees” and had an FY 2023 average daily ICE population of 1. ODO cited:
- Environmental health: in all three showers in unit 3-C, soap wrappers and paper debris on the floors and mildew on the grout of floors, walls and ceilings; one shower was missing floor tiles.
- Sexual abuse and assault prevention (SAAPI): ERO Miami did not review or approve the jail’s written SAAPI policy, and did not approve the jail’s training for medical staff who examine and treat victims of sexual abuse.
- Posted notices: in 10 of 10 housing units toured, no ICE-provided sexual abuse and assault awareness notices naming the compliance manager and local victim-support organizations.
ICE’s ODO facility inspections page lists this as “2024 Orange County Jail (FL), Orlando, FL - Aug. 13-15, 2024”; every other “Orange County Jail” entry on that page is the Goshen, New York facility. As of September 26, 2026, we found no DHS Office of Inspector General report naming this Orlando jail and no entry for it on ICE’s detainee death reporting page.
287(g) complaints. The jail’s website posts ICE’s 287(g) complaint poster. It lists the ICE Office of Professional Responsibility at 833-4ICE-OPR (833-442-3677) or ICEOPRIntake@ice.dhs.gov, and the DHS Inspector General at 800-323-8603. The poster says anyone, including a relative or friend, can file a complaint on a detained person’s behalf, and that the complaint can be anonymous.
287(g) agreements in Orange County
This facility is in Orange County, Florida (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 3 agreements with agencies in that county:
| Agency | Model | Signed |
|---|---|---|
| Orange County Corrections Department | Warrant Service Officer (WSO) | 2025-02-26 |
| Orange County Sheriff's Office | Task Force Model (TFM) | 2025-02-26 |
| University of Central Florida Police Department | Task Force Model (TFM) | 2025-07-24 |
Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.
ICE’s participating-agency list as of October 9, 2026 identifies the Orange County Sheriff’s Office, a separate agency from the Corrections Department that runs the jail; the table below displays the Sheriff’s agreement. The Sheriff’s Office tourist-safety page says people arrested in Orange County or any municipality in the county are taken to Orange County Jail and directs readers to its linked inmate lookup (checked October 24, 2026).
| Model | Signed | County |
|---|---|---|
| Task Force Model (TFM) | 2025-02-26 | Orange County |
Source: ICE — 287(g) Participating Agencies (ICE list as of October 9, 2026, retrieved 2026-10-09).
Related resources
- Know your rights
- How to send money to someone in ICE detention
- Immigration courts in Florida
- BIA-recognized legal help in Florida
- Other ICE detention facilities in Florida
- All facilities under the Miami Field Office
- ICE detention movement data
- All ICE detention facilities
General information, not legal advice. Visiting, deposit, phone and mail rules are set by the Orange County Corrections Department and its vendors and can change at any time; details above were checked against the jail’s own pages on September 26, 2026. The jail’s own current instructions take precedence over this page. For a specific case, contact a licensed immigration attorney or a BIA-accredited representative.