Orange County Jail

Orange County Jail is an ICE Enforcement and Removal Operations (ERO) detention facility located in Goshen, New York. It falls under the New York City Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes separate numbers for this facility. To ask whether someone is held here, call (845) 291-7758 or (845) 291-7760 between 8 a.m. and 4 p.m. (checked October 16, 2026). To leave an urgent message for a detainee, call (845) 291-7515 and give the detainee’s full name, alien registration number (A-number), your name and a phone number where you can be reached; ICE says the detainee will be given your message. The general facility line (845) 291-7713 is for other questions. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE’s page also says this facility has tablets, and that information on sending a non-confidential message or depositing money to a detainee account is at GettingOut (checked October 16, 2026).

Visiting in person

Per ICE’s page for this facility (checked October 16, 2026):

• Friends and family: visits are pre-scheduled online through the Orange County Jail website. Visitors enter their information and schedule the visit, and at the facility check-in is expedited and the seat in the visiting room is already reserved. ICE points to the county’s “Pre-Scheduled Visiting | Orange County, NY” page for the specific rules and procedures.
• Video visits: visitors need to register for an account.
• Contact or non-contact: the page describes “pre-scheduled contact visits,” but its visiting restrictions say “All family or other social visits are non-contact.” The page does not reconcile the two statements.
• Search: everyone requesting admittance to the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan search. Anyone refusing a reasonable search is not admitted.
• Not allowed: firearms or weapons of any kind; passing or attempting to pass any item to a detainee; carrying any items into the visitation area; and electronic devices (cell phones, pagers, radios, etc.) in the secure areas. Visitors who are or appear to be intoxicated are not allowed to visit.
• Consular officials may meet with their detained nationals at any time. ICE requests that they make prior arrangements with the ICE Supervisory Deportation Officer, at (845) 291-7515, to the extent possible, and that they bring appropriate credentials.
• Clergy may visit at any time but must make prior arrangements with the Chaplain’s Office.
• Parking is available at the facility.

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must show the detainee’s full name and A-number, along with the sender’s name and return address — and each facility publishes its own exact format. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

Per ICE’s page for this facility (checked October 16, 2026):

• Letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. All incoming mail is subject to screening for contraband. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in all housing units.
• Stamps: detainees may buy them. Indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Money: deposits can be made by calling ConnectNetwork GTL at (866) 732-9098, through www.GTLConnect.com, or by money order sent via the U.S. Postal Service with the detainee’s name referenced on it, sent to:

Orange County Jail
110 Wells Farm Road
Goshen, NY 10924

• Funds received in the mail are taken to the processing area and placed in the detainee’s account, and the processing officer gives a receipt for all funds received. ICE says detainees “are cautioned not to have cash sent to them in the mail.”
• Tablets: information on depositing money or sending a non-confidential message is at GettingOut.
• Packages: only items needed for the sole purpose of travel or release from custody are allowed, and only with the approval of the ICE Deportation Officer. Before sending a package, contact Orange County Jail to confirm the items are authorized. To drop off items for travel, ICE gives nyc-varick.propertydropoff@ice.dhs.gov for scheduling a drop-off date and time.
• Transfers and departures: only legal mail is forwarded. General correspondence is marked “Return to Sender” and returned to the post office.
• Luggage for removal: one small piece is allowed. If the person has none, luggage can be sent or delivered after approval from a Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

Per ICE’s page for this facility (checked October 16, 2026):

• In-person attorney visits: legal representatives are authorized to visit their clients 7 days a week, between 8 a.m. and 10 p.m., or by video visiting through the county’s online visiting system.
• Legal calls and video teleconferencing are scheduled through the Orange County Jail Visiting Officer at (845) 291-4033 or Jailvisiting@orangecountygov.com.
• G-28s can be submitted through ERO eFile. Facility staff do not have access to it, so ICE says representatives should download copies of the submitted G-28 for any in-person or remote legal visit.
• Case information: requests about people held here can be sent to NYCEROAttorneyInquiries@ice.dhs.gov. This mailbox does not accept applications for Stay of Removal or Case Appeals.
• Identifying the Deportation Officer: contact the New York City Field Office at NYCDetaineeInquiry@ice.dhs.gov or (212) 863-3401. A G-28 must be on file before any information is disclosed.
• Pro bono list: a list of free legal organizations is posted in all housing units and updated quarterly. Contacting a provider for an appointment is the detainee’s responsibility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO New York City Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, Attention: Detained Custody Management Unit- OCJ, 201 Varick Street, Rm. 1219, New York, NY 10014.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the New York Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected Orange County Jail on December 10–12, 2024 (Compliance Inspection 2025-001-023, under ERO New York City; ODO report). Per ICE’s December 2024 inspection:

• Standard: ODO assessed 21 standards under the National Detention Standards (NDS) 2019 and found the facility in compliance with 19. It found two deficiencies in two standards, one of them a priority component.

• Trend: in November 2023 the facility had no deficient standards and no deficiencies. ODO says overall compliance “has trended downward, but remained within a high level of compliance with the NDS 2019.”
• Detainee interviews: ODO interviewed 33 detainees; none alleged discrimination, mistreatment or abuse. Two raised medical concerns. In one, an outside dental provider cancelled a detainee’s scheduled X-ray appointment “due to previous non-payment of claims for ICE detainees.” When the inspection ended, facility medical staff had not found another outside provider willing to perform the service for an ICE detainee.

Earlier inspections

• May 21–23, 2024 — ODO follow-up compliance inspection (report): under the NDS 2019, the report’s OCR conclusion records compliance with all 16 standards inspected (zero deficiencies) and one area of concern in food service regarding freezer temperatures. Detainee relations records that ODO interviewed 25 detainees who voluntarily agreed to participate, and none alleged mistreatment or abuse.
• May 16–18, 2023 — ODO follow-up compliance inspection (report): under the NDS 2019, ODO assessed 16 standards, found 15 in compliance, and cited one repeat deficiency in significant self-harm and suicide prevention and intervention regarding unstaggered 15-minute checks.
• October 25–27, 2022 — ODO unannounced compliance inspection (report): under the NDS 2019, the report’s OCR conclusion records compliance with 13 of 19 standards inspected, 9 deficiencies across 6 standards (including 3 repeat and 3 priority component deficiencies), and an overall facility rating of Good.
• May 24–26, 2022 — ODO follow-up compliance inspection (report): under the NDS 2019, the report’s OCR conclusion records compliance with 9 of 16 standards inspected and 9 deficiencies across 7 standards (including 4 repeat deficiencies).
• November 16–18, 2021: ODO found that the facility handbook omitted procedures for claiming property upon release, transfer or removal. Report.
• May 17–20, 2021: ODO reported that the facility handbook made soap and other personal hygiene items available to all detainees at no cost, upon request to the housing unit officer. Report.
• November 16–19, 2020: ODO reported that the jail provided taxi vouchers to indigent detainees after release for rides within the facility’s local area. Report.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in New York
• Other ICE detention facilities in New York
• All facilities under the New York City Field Office