Pike County Correctional Facility

Pike County Correctional Facility is an ICE Enforcement and Removal Operations (ERO) detention facility located in Lords Valley, Pennsylvania. It falls under the Philadelphia Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (570) 775-5500. Give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says the detainee-information line can be called between 8 a.m. and 4 p.m. (checked October 16, 2026). Visiting hours are listed below.

Sending mail, commissary funds, and personal items

ICE’s page for this facility says it “only accepts legal mail for detainees” and that letters must be sent to P.O. Box 247, Phoenix, MD 21131 with the facility name, the detainee’s name, the OCA#, and the sender’s name and address (checked October 16, 2026; details below). This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s detention standards allow more than that. ICE’s Office of Detention Oversight inspected this facility in February 2025 under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016) (inspection report). Under that standard’s mail section, 5.1, staff open and inspect incoming general correspondence for contraband in the detainee’s presence unless the facility administrator authorizes otherwise, and it “may be read to the extent necessary to maintain security, as authorized by the facility administrator” — reading, with the administrator’s approval, may be done at random. Outgoing general mail may be inspected or read if it is addressed to another detainee or there is evidence it might threaten the facility’s secure or orderly operation, endanger the recipient or the public, or facilitate criminal activity. Only special correspondence or legal mail — mail to or from attorneys and other legal representatives, government attorneys, judges and courts, embassies and consulates, the President and Vice President, members of Congress, the Justice Department and DHS (including ICE, ERO, ICE Health Services Corps, CRCL and the DHS Inspector General), outside health care professionals, grievance administrators and the news media — may not be read: the envelope must be labeled “special correspondence” or “legal mail” and identify the sender’s or addressee’s title and office. Staff may neither read nor copy it; any inspection takes place in the detainee’s presence and is limited to detecting physical contraband and confirming that enclosures qualify as special correspondence or legal mail. Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

Per ICE’s page for this facility (checked October 16, 2026):

• Mail: the facility “only accepts legal mail for detainees.” Letters must be sent to the address below and include the facility name, detainee name, OCA#, and the sender’s name and address. All incoming mail is subject to screening for contraband.

Pike County Correctional Facility
P.O. Box 247
Phoenix, MD 21131

• Non-confidential digital messages: can be exchanged through GettingOut.com or the Getting Out mobile app. The facility has tablets.
• Outgoing mail: detainees may seal their outgoing letters; outgoing mail is routed to the post office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
• Stamps: detainees may buy them; indigent detainees (no means of financial support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender” and returned to the post office.
• Money: ICE says “Detainees are cautioned not to have funds sent to them in the mail.” The page does not describe a deposit method.
• Items for travel or release: only items needed for the sole purpose of travel or release from custody, with approval of the ICE Deportation Officer, at:

DHS/ICE/ERO
175 Pike County Blvd.
Lords Valley, PA 18428

• Luggage for removal: one small piece, carry-on size or smaller and under 20 pounds; approval is required before mailing or dropping it off. If the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.

Visiting in person

ICE’s page lists these friends-and-family visiting times (checked October 16, 2026):

Thanksgiving and Christmas have separate times: males — Segregated 8:30 p.m. to 10:45 p.m.; Protective Custody 4 p.m. to 5 p.m.; General Population 9:30 a.m. to 11:45 a.m. and 12:30 p.m. to 1:45 p.m.; General Population Level 3 8:30 a.m. to 9:30 a.m.; Classification 1:45 p.m. to 2:45 p.m. Females (all classifications): 5 p.m. to 6 p.m. and 6:30 p.m. to 8:30 p.m.

• All family or other social visits are non-contact.
• Everyone requesting admittance to the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan search; anyone refusing to cooperate with a reasonable search is not admitted. All visitors are subject to search while in the facility.
• Visitors who are or appear to be intoxicated are not allowed to visit. Visitors may not pass or attempt to pass any items to detainees, and may not carry any items into the visitation area.
• No firearms or weapons of any kind; no electronic devices (cell phones, pagers, radios, etc.) in the secure areas of the facility.
• Free public parking is available at the facility.
• Consular officials may meet with their detained nationals at any time. ICE requests that, to the extent possible, they make prior arrangements with the ICE Supervisory Deportation Officer, reachable at (272) 252-1050, and bring appropriate credentials.
• Clergy may visit at any time, but must make prior arrangements with the Chaplain’s Office.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

Per ICE’s page for this facility (checked October 16, 2026):

• In-person attorney visits: Sundays through Saturdays, 8 a.m. to 10:45 p.m.
• G-28s can be submitted through ERO eFile. Facility staff do not have access to ERO eFile, so legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit.
• Virtual legal visits are requested by email at pccfvav@pikepa.org; a Pike County official emails back with a confirmed date and time. The email should include the representative’s full name and contact information (phone and email), the detainee’s name and alien number, a few proposed dates and times, a scan of the representative’s government-issued ID, a scan of documentation of active legal-representative status (such as a state bar card, attorney license or paralegal license), and the G-28 unless the visit is pre-representational. A legal assistant joining alone also attaches a letter of authorization on the firm’s or organization’s letterhead and a scan of the assistant’s ID.
• By phone: virtual legal visitation or legal calls can also be scheduled at (570) 775-5500 extension 1530 (the facility’s Records Department).
• Timing: appointments should be made 24 hours before the desired time; they are scheduled daily from 8 a.m. to 4 p.m. (EST) in 60-minute increments, and all appointments are contingent on availability. ICE says legal representatives are not limited in the number of appointments they can request, but no representative may have more than one 60-minute appointment with a detainee in a single day.
• Only legal representatives, legal assistants and interpreters may attend — no family or friends. Outside interpretation services may be contacted during the session. Sessions are confidential; a visitation officer stays outside the room, out of earshot but within eyeshot, and knocks 5 minutes before the cut-off time.

Sending legal documents and case questions

• Legal correspondence by fax: (570) 296-9844, marked as legal correspondence/mail, with a cover sheet giving the detainee’s full name, A-number, the sender’s return fax number, the total number of pages, and the notation “Legal Mail.” The documents are inspected for contraband but not read, then delivered. Requests are processed daily from 8 a.m. to 4 p.m., excluding holidays.
• When timely communication by mail is not possible, the facility administrator may, in his discretion, allow a reasonable amount of electronic written communication between the detainee and the designated legal representative.
• Case information: requests go to Philadelphia.Outreach@ice.dhs.gov; this mailbox does not accept applications for Stay of Removal or Case Appeals.
• Identifying the Deportation Officer: contact the ERO Pike Sub-office at (272) 252-1050; a G-28 must be on file for any information to be disclosed.
• The pro bono provider list is posted in all housing units and updated quarterly; contacting a provider for an appointment is the detainee’s responsibility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Philadelphia Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 114 North 8th Street, Philadelphia, PA 19107, (215) 656-7164.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• DHS OIG (as listed on the ICE page): DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528; fax (202) 245-5217; DHSOIGHOTLINE@DHS.GOV.

A news reporter who wants to interview someone held here must apply in writing to the Philadelphia Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission. Media inquiries about ICE go to ICEMedia@ice.dhs.gov.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected this facility on February 25–27, 2025 (Compliance Inspection 2025-001-015; ODO report). Per ICE’s February 2025 inspection:

• Standard: findings are organized by the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016) major categories.
• Standards with findings: the report’s table of contents lists compliance inspection findings under Security — Funds and Personal Property and Care — Food Service.
• The report places the facility under ERO Philadelphia.

Earlier inspections

• For August 27-29, 2024, ODO reported compliance with all 17 standards assessed under PBNDS 2011 (Revised 2016) (ODO report).
• For August 29-31, 2023, ODO reported compliance with 15 of 17 standards under PBNDS 2011 (Revised 2016), with three deficiencies in the remaining two standards (ODO report).
• For April 11-13, 2023, ODO reported that the key control officer lacked training in operating gas/oxygen-cutting tools and end-saw equipment (ODO report).

ICE’s ODO inspection list also lists these earlier inspections:

• Pike Correctional Facility, Lords Valley, PA - Sep. 10-12, 2013.
• Pike County Correctional Facility, Lords Valley, PA - Jul. 9-11, 2019.
• Pike County Correctional Facility, Hawley, PA - Aug. 17-21, 2020.

The ODO compliance inspection report for March 1-4, 2021 states that ODO found 32 deficiencies across 9 standards. These are historical inspection findings.

287(g) agreements in Pike County

This facility is in Pike County, Pennsylvania (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 2 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Pennsylvania
• Other ICE detention facilities in Pennsylvania
• All facilities under the Philadelphia Field Office