The Pinellas County Jail in Clearwater, Florida is the jail complex run by the Pinellas County Sheriff’s Office Department of Detention and Corrections, which the sheriff says oversees an average daily population of 3,000 inmates. ICE’s FY2026 detention statistics list it as “Pinellas County Jail” and show it holding ICE detainees, but ICE publishes no ice.gov facility page for it, so the details below come from the sheriff’s own website and ICE’s published inspection and 287(g) documents.
What sets this jail apart for families: family visits are by video only; people held here cannot receive incoming phone calls; ICE’s fiscal year 2026 detention statistics show an average stay of only a few days; and in September 2024 the jail refused an ICE inspection, which ICE rated a “Failure,” before passing an ICE-assisted self-inspection in May 2025 with no deficiencies.
Facility quick reference
| Item | Detail |
|---|---|
| Facility name | Pinellas County Jail (ICE’s name); Pinellas County Jail Complex (the sheriff’s inmate handbook) |
| Operator | Pinellas County Sheriff’s Office, Department of Detention and Corrections (ICE’s inspection report says the jail opened in 1977 and is owned and operated by Pinellas County) |
| Street address | 14400 49th Street North (the handbook says every building of the complex shares this mailing address) |
| City, State, ZIP | Clearwater, FL 33762 |
| Main phone | 727-464-6415 — the jail’s general information line |
| Sheriff’s non-emergency line | 727-582-6200 (the sheriff lists it for crimes not in progress and for general information) |
| Inmate search | Who’s In Jail (Pinellas County Sheriff’s Office) |
| How ICE uses it | ICE uses this facility through a U.S. Marshals Service intergovernmental agreement — the jail’s agreement is with the Marshals, and ICE houses people there under it. |
| ERO field office | Miami Field Office |
| ICE detainee locator | locator.ice.gov |
| Last verified | 2026-09-26 |
ADP = average daily population; ALOS = average length of stay, both FY2026 averages (not a same-day count). Source: ICE Detention Management, FY2026 (released 2026-07-20).
The sheriff’s Department of Detention and Corrections page describes three jail divisions — South Division (capacity of approximately 1,600), Central Division (which includes Intake Booking and Release, capacity of 1,000) and North Division (the Healthcare Facility, C-Barracks and Main Control, 785 beds). The sheriff’s pages do not say which division houses people held for ICE.
How to find someone held here
- Start with ICE. Use the ICE Online Detainee Locator System at locator.ice.gov: search by the person’s A-number and country of birth, or by full name, country of birth and date of birth.
- The sheriff’s Who’s In Jail search. Who’s In Jail covers “persons currently incarcerated and persons released within the last 30 days,” and can be searched by booking number, inmate number, name, agency and charge. The sheriff’s pages do not say whether people held for ICE appear in it. For people released more than 30 days ago, the page points to the sheriff’s Records Request Portal.
- Questions: the jail’s general information line is 727-464-6415. Contact details for ICE’s Miami field office are on our Miami Field Office page.
Visiting
The rules below are the jail’s general visiting rules; none of the sheriff’s visitation pages publish separate rules for people held for ICE.
No in-person family visits. The sheriff says: “There are no face-to-face visits except for the professional or other visits which are specifically approved by jail command.” Family and friends visit by video through Smart Communications, which the sheriff says provides kiosks and tablets in all housing units.
- Set up an account on the Smart Communications website (smartinmate.com) and connect to the inmate; the same account is used for video visits, electronic messages and photos.
- Pre-scheduled remote visits from a cell phone or personal computer: 8:00 a.m. to 10:00 p.m., seven days a week, booked a maximum of seven days and a minimum of 24 hours ahead. Sessions begin on the hour and half hour and last 30 minutes.
- Video on demand: an inmate can start a video session with family or friends already connected through Smart Communications; the sheriff says the call must be answered within three minutes.
- How many: the sheriff says inmates are provided with four 30-minute pre-scheduled or on-demand video sessions per week, and additional sessions can be purchased at $0.16 per minute (as listed on September 26, 2026).
- Help: Smart Communications customer care, open seven days a week from 7:00 a.m. to midnight Eastern, 727-349-1561.
As of September 26, 2026, the sheriff’s visitation page listed no ID or dress-code rules for family video visits.
Money, phone calls and mail
For how ICE deposits work in general, see how to send money to someone in ICE detention.
Deposits.
- Money orders must show the inmate’s full name, docket number and housing assignment. The sheriff accepts them Monday to Friday, 7:00 a.m. to 5:00 p.m. (excluding holidays) at the Misdemeanor Probation Office and Public Lobby, or by mail:
Pinellas County Jail
Inmate Accounting
14400 49th Street North
Clearwater, FL 33762
- Cash kiosks are at the Misdemeanor Probation Office and Public Lobby.
- Online at connectnetwork.com; the sheriff lists 877-650-4249 for online-deposit customer service.
- Commissary packages can be bought through the iCare program (icaregifts.com).
Booking fee. The sheriff’s page says non-federal inmates booked into the jail are charged $20.00 for administrative costs, with exceptions that include “Detainees in an ‘in-transit’ status for another agency or jurisdiction.” The page does not say how the fee applies to people held for ICE.
Phone calls. The sheriff says: “Inmates/detainees are not able to receive incoming phone calls.” They can buy Smart Communications credits to place outgoing calls from their assigned tablets or housing-unit kiosks, and family and friends can add funds to an inmate’s Smart Communications account at smartinmate.com.
Letters. Since April 15, 2025, the sheriff says all incoming personal and legal mail is digitized through Smart Communications. Personal mail is scanned and shown to the inmate on a tablet or wall kiosk, so send only copies you do not need back. Mail without the inmate’s ID number and name is returned to sender. The sheriff’s Inmate Information page gives this address:
Smart Communications-Pinellas County Jail
Attention To: (INMATE NAME and ID NUMBER)
P.O. Box 9204
Seminole, FL 33775-9129
The sheriff’s April 2025 press release announcing paperless mail (25-035) listed P.O. Box 9129 with the same ZIP code instead. Confirm the box number with the jail at 727-464-6415 before mailing.
Electronic messages. The sheriff says all inmates receive eight free messages per month through Smart Communications, and that family and friends can also send photos.
Inmate handbook. The sheriff posts the inmate handbook in English and Spanish. The 2026 edition (revised 03/2026) says U.S. Marshals Service inmates and ICE detainees held under contract receive a 7- to 10-day supply of approved prescription medication when they are transferred or released from the jail.
Lawyers and immigration court
In-person attorney visits. The sheriff says in-person attorney and professional visits are available Monday through Friday, 6:00 a.m. to 6:00 p.m. Attorneys need a Florida driver license and a valid Florida Bar card; Florida attorneys do not need prior approval during regular business hours. Out-of-state attorneys, and any attorney seeking a visit outside regular business hours, need advance approval from the division commander for each visit through pcj_visitationrequests@pcsonet.com.
Remote attorney visits and legal mail. Remote professional visits run through Smart Communications (smartinmate.com); the sheriff says a government-issued ID and a Bar card are needed for the account to be approved, and the attorney registers for each inmate. Scheduling questions: 727-464-7467 or visitation@pcsonet.com. Attorneys can send legal mail electronically through SmartInmate at no cost, or by mail; the sheriff says mail from an attorney received at the jail “will be opened and scanned in direct view of the inmate.” The sheriff’s address format:
LEGAL MAIL
Inmate Name and Docket #
14400 49th Street North
Clearwater, FL 33762
Immigration court. We found no EOIR page stating which immigration court hears the cases of people held at this jail; the court depends on the case. See immigration courts in Florida for courts and procedures, and BIA-recognized legal help in Florida for BIA-recognized organizations in Florida.
Oversight and inspections
The refused 2024 review. ICE’s Office of Detention Oversight writes that “on September 20, 2024, PCJ notified ERO Miami of its refusal of ODO’s scheduled special review,” and that the refusal “resulted in ODO marking all line items to be inspected as deficient and assigning a facility rating of ‘Failure’ to that inspection.” ICE’s ODO facility inspections page lists Pinellas County Jail entries dated July 18–20, 2023, September 24–26, 2024 and May 13, 2025.
ODO assisted self-inspection, April 15 to May 15, 2025 (ODO report 2025-006-020, ERO Miami), with a one-day on-site visit on May 13, 2025. ODO interviewed four detainees, who made no allegations of discrimination, mistreatment or abuse and reported satisfaction with facility services. ODO found no deficiencies in the 10 standards it assessed under the National Detention Standards 2019, and rated the jail Superior. The report says the jail was accredited by the American Correctional Association in May 2024, the Commission on Accreditation for Law Enforcement Agencies in October 2024, and the National Commission on Correctional Health Care in July 2022.
Earlier inspection: ODO special review, July 18–20, 2023 (ODO report 2023-003-168, ERO Miami). ODO interviewed one detainee, who made no allegations of discrimination, mistreatment or abuse. The report says the jail had one detainee at the time but kept an active contract to house ICE detainees and had a fiscal year 2022 average daily population of 2 ICE detainees, which met ODO’s criteria for a special review. Among its findings:
- Emergency plans. The jail’s written emergency plans and procedures did not specifically include procedures for detainees with disabilities.
- Sexual-abuse information. The jail did not give detainees the name of its sexual-abuse program coordinator or designated staff member, or how to contact that person.
- Posted notices. ODO found no sexual abuse and assault awareness notices posted in English or Spanish in the housing units, and no “Sexual Assault Awareness Information” pamphlets to hand out.
Reporting sexual abuse. The sheriff’s 2026 inmate handbook lists reporting options for U.S. Marshals Service inmates and ICE detainees, including the ICE Community and Detainee Hotline at 1-800-351-4024, the ICE Office of Professional Responsibility Joint Intake Center at 1-877-246-8253, and the DHS Office of Inspector General at 1-800-323-8603.
As of September 26, 2026, we found no DHS Office of Inspector General report naming this jail and no ICE detainee-death release naming it (ICE’s detainee death reporting page).
How ICE uses this jail
- Contract. ICE’s FY2026 detention statistics spreadsheet (released July 20, 2026) lists the contract type as a U.S. Marshals Service intergovernmental agreement (USMS IGA). ICE’s Office of Detention Oversight says “ICE is an authorized user of this facility under a United States Marshals Service Intergovernmental Agreement contract, which does not specify an ICE National Detention Standard (NDS),” and that ERO began housing detainees at the jail in 2003 under ERO Miami.
- Short stays. ODO’s May 2025 report said that, at that time, the jail held male and female ICE detainees of all security levels “for periods less than 72 hours,” and ICE’s fiscal year 2026 detention statistics show an average stay of only a few days. A person found here today may be moved soon; recheck the ICE locator.
- 287(g) is a separate program. ICE’s 287(g) participating-agency list (downloaded September 26, 2026) shows the Pinellas County Sheriff’s Office under the Warrant Service Officer model, signed April 24, 2019, and the Task Force Model, signed February 26, 2025. The 2019 agreement states its purpose as facilitating the custodial transfer of specific people in the sheriff’s jail to ICE for removal purposes at the time of their scheduled release from criminal custody. ICE’s inspection report names the Marshals agreement, not the 287(g) agreement, as the basis on which ICE uses the jail.
287(g) agreements in Pinellas County
This facility is in Pinellas County, Florida (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 3 agreements with agencies in that county:
| Agency | Model | Signed |
|---|---|---|
| Largo Police Department | Task Force Model (TFM) | 2025-07-23 |
| Pinellas County Sheriff's Office | Task Force Model (TFM) | 2025-02-26 |
| Pinellas County Sheriff's Office | Warrant Service Officer (WSO) | 2019-04-24 |
Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.
The table below shows the sheriff’s agreements in ICE’s list as of October 9, 2026 (checked October 24, 2026).
ICE’s addendum for the Pinellas County Sheriff’s Office permits transport for immigration purposes only on an ICE officer’s request authorizing it and by personnel whose ICE and agency authorizations permit transport. The Sheriff’s Office 2026 inmate handbook says an ICE detainee held under contract receives a “7 - 10-day supply” of approved prescription medication when transferred or released (checked October 24, 2026).
| Model | Signed | County |
|---|---|---|
| Warrant Service Officer (WSO) | 2019-04-24 | Pinellas County |
| Task Force Model (TFM) | 2025-02-26 | Pinellas County |
Source: ICE — 287(g) Participating Agencies (ICE list as of October 9, 2026, retrieved 2026-10-09).
Related resources
- Know your rights
- How to send money to someone in ICE detention
- Immigration courts in Florida
- BIA-recognized legal help in Florida
- Other ICE detention facilities in Florida
- All facilities under the Miami Field Office
- ICE detention movement data
- All ICE detention facilities
General information, not legal advice. Visiting, deposit, phone and mail rules are set by the Pinellas County Sheriff’s Office and its vendors and can change at any time; details above were checked against the sheriff’s own pages on September 26, 2026. Confirm current instructions with the jail before you travel or send money. For a specific case, contact a licensed immigration attorney or a BIA-accredited representative.