Sarpy County Department of Corrections

Sarpy County Department of Corrections is an ICE Enforcement and Removal Operations (ERO) detention facility located in Papillion, Nebraska. It falls under the St. Paul Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

ICE’s Online Detainee Locator System at locator.ice.gov finds people in ICE custody. A search takes the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (402) 949-3876. ICE asks the caller to give the detainee’s full name, alien registration number (A-number), and the caller’s own name and a phone number where they can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. ICE asks callers to have the person’s biographical information ready (full legal name and any aliases, date of birth, and country of birth). ICE’s page for this facility publishes its own visiting schedule and rules; see Visiting in person below. Sarpy County’s Department of Corrections page says that to find out if someone is in jail, a person can use the county’s Inmate Current Bookings page, search by name on the NEVCAP website, or call the Sarpy County Correctional Center at 402-949-3876 (checked October 19, 2026).

Visiting in person

ICE’s page for this facility (updated 08/06/2026; checked October 16, 2026) publishes these rules:

• Friends and family visits: Monday through Friday, 9 a.m. to 11 a.m. and 1 p.m. to 4:30 p.m.
  • Every visit lasts 30 minutes and is done by video, whether remote or on-site.
  • All family or other social visits are non-contact.
• Limits:
  • A detainee may have two on-site visits per week, on separate days. Remote visits are unlimited during visiting hours.
  • No more than two visitors may visit at one time, excluding accommodations made for minor visitors.
  • There is a maximum of five visitors each visiting period and a maximum of seven visits each hour, first come, first served.
  • Visitation may be cancelled for severe weather or other incidents, and there are no make-up days.
• Securus account:
  • Visitors must create an online account on the Securus website at least 24 business hours before the first scheduled visit, and schedule all future visits there.
  • Visitors must upload a valid government photo ID.
  • All visitors are prescreened for approval or denial and are notified by email.
  • ICE says the Securus website gives the fees.
• Remote visits:
  • The visitor must be logged on within 3 minutes of the start time. Otherwise the visit is forfeited and no refund is given.
  • Both the detainee and visitor must maintain facial recognition at the start and throughout the video visit. Any significant movement by the detainee or the visitor ends the session automatically, and it cannot restart.
• On-site visits:
  • Enter through the SCC Reception entrance.
  • Be ready to enter the visitation room 30 minutes before the scheduled visit. ICE says visitors should register in advance unless they are unable to do so.
  • A valid government-issued photo ID (driver’s license, state ID or passport) is required when signing in.
  • Free public parking is available at the facility.
• Minors (under 18): they may visit on-site only under these regulations:
  • A minor visitor who is the detainee’s spouse must provide an original marriage license.
  • Children must be accompanied by their biological parent or legal guardian and supervised at all times.
  • Children need an original birth certificate with a raised seal. The legal guardian’s name must appear on it, or the guardian must provide current legal documentation of guardianship.
  • No more than two children per visitor may be in the visitation room at one time. If more are visiting, the visit must be split. A parent or legal guardian must remain with the minor children in the visiting area throughout the visit, and a responsible individual must remain with any additional children in the waiting area.
• What you cannot bring:
  • No items may be taken into visitation, including writing instruments, paper, electronic devices, photographs, purses and briefcases. Personal property must be secured in a locker or in your vehicle.
  • No food, drinks or cell phones are permitted in the waiting or visitation area.
  • Medically authorized prosthetic appliances are permitted.
  • Prescription medication that may be needed immediately is allowed, but only in its original container.
• Dress code: the receptionist’s decision on attire is final. Listed as inappropriate:
  • see-through clothing;
  • shorts, skirts or dresses more than 3 inches above the knee;
  • clothing revealing bare shoulders or midriff;
  • tights or leggings unless worn under appropriate clothing;
  • hats, caps or scarves (religious or medical exceptions may be considered);
  • heavy winter coats.
  • ICE’s page also says “Appropriate undergarments must be worn” (checked October 19, 2026).
• Search and conduct:
  • Everyone entering is subject to a pat-down search, an inspection of belongings and a metal scan. Anyone refusing a reasonable search is not admitted.
  • Visitors who are or appear to be intoxicated are not allowed to visit.
  • All sessions are monitored. Lewd or disruptive behavior ends the visit and removes the visitor from the detainee’s visitor list.
  • ICE says any visitor causing damage to the visiting room “will be criminally charged and prohibited from future visits,” including scratching, carving, writing on or otherwise marring the counter surface or painted window ledges (checked October 19, 2026).

Sending mail, commissary funds, and personal items

ICE’s page for this facility gives the mailing format shown below: the detainee’s name, then Sarpy County Correctional Center and the street address. Mail is rejected if the detainee’s name is not clear and legible or is missing. When several detainees share a name, ICE says a date of birth or middle initial should be added. ICE’s National Detention Standards, Revised 2019, §5.1(E) are cited here for comparison only. ODO’s June 2026 report for this facility organizes its findings by the Federal Performance Based Detention Standards (May 2025), and we have not reviewed that standard’s mail rules. Under the 2019 standard, incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Under that standard, an ordinary letter does not get the no-reading protection that special correspondence gets. Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. ICE publishes the deposit route, the accepted form of payment, and who to call in the Sending Items to Detainees section of this facility’s own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

ICE’s page for this facility (checked October 16, 2026) says:

• Mail address:

Detainee name
Sarpy County Correctional Center
1206 Golden Gate Drive
Papillion, NE 68046

• Review of incoming mail:
  • All incoming mail is subject to review.
  • Legal mail is searched in the presence of the detainee during delivery.
• Rejected mail: it is returned to sender or placed in the detainee’s property until release. Rejected items include:
  • personal photographs (detainees are not allowed to receive them);
  • laminated or plastic items, and excessive photocopies or printed material;
  • adhesives, glitter, stickers, lipstick and whiteout;
  • bubble wrap or padded envelopes, and musical or jumbo greeting cards;
  • third-party mail, and perfume or cologne;
  • clothing, shoes and toiletries;
  • mail with content showing or depicting criminal activities, derogatory, defamatory or obscene material, gang-related activities, nudity or sexual acts;
  • bodily fluids, crayon, glitter pens, glued items and unknown substances (these two items appear both on ICE’s page and on Sarpy County’s own Inmate Mail & Property page; both checked October 19, 2026).
• Books and magazines: soft-cover books and magazines are received only if sent directly from the publisher.
• Money: a deposit can pay for commissary or for communication services through Securus. Deposit options:
  • online at jailatm.com, by credit card;
  • at the kiosk in the 24-hour ‘Bonding/Release’ entrance, by credit card or cash;
  • through the U.S. Postal Service, by money order or cashier’s check, not cash.
• Kiosk fees (non-refundable):
  • $3.25 on every cash transaction;
  • 10% or $3.25, whichever is greater, on every credit card transaction.
• Account number: detainee account information is not given to the public. The detainee must provide it.
• Stamps and postage:
  • Pre-stamped envelopes are sold through commissary.
  • Postage for mailing bulky items is charged to the detainee’s account.
  • Indigent detainees get writing material and postage at no charge.
• Packages:
  • Only items determined necessary for travel or release from custody are allowed, with the ICE Deportation Officer’s approval.
  • ICE’s page says to call (612) 843-8600 before sending a package.
• Luggage for removal:
  • One small piece is allowed.
  • If the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer.
  • No electronic devices are accepted.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. EOIR’s automated hotline, 1-800-898-7180, gives information about a case before the immigration court (EOIR); it asks for the A-number. For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. ICE’s page for this facility lists (703) 605-1007 for BIA matters, for automated information or a live representative during office hours (checked October 16, 2026). Applications for relief from removal must be filed directly with the immigration court handling the case. For a person who cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below. EOIR’s List of Pro Bono Legal Service Providers is published quarterly (January, April, July, and October) (checked October 16, 2026).

Attorney, consular and clergy visits and case information

ICE’s page for this facility (checked October 16, 2026) says:

• G-28s:
  • They can be filed through ERO eFile.
  • Facility staff do not have access to ERO eFile, so legal representatives bring a downloaded copy of the submitted G-28 to any in-person or remote legal visit.
• Attorney visits:
  • They do not need to be scheduled in advance.
  • Attorneys can call (402) 949-3876 the day before or the day of to reserve a time slot.
• Consular visits:
  • Consular officials may meet with their detained nationals at any time.
  • ICE asks that they make prior arrangements, to the extent possible, with the ICE Supervisory Deportation Officer at (612) 843-8600.
  • ICE asks them to bring appropriate credentials.
• Clergy: they may visit at any time but must make prior arrangements with the Chaplain’s Office.
• Case information:
  • Requests can be sent to stpaul.outreach@ice.dhs.gov.
  • This mailbox does not accept applications for Stay of Removal or Case Appeals.
• Deportation Officer:
  • ICE directs questions about who a client’s Deportation Officer is to the St. Paul Field Office at (612) 843-8600.
  • A G-28 must be on file for any information to be disclosed.
• Bonds: ICE’s page for this facility links to ICE’s Post a Bond page. That page says:
  • Bond posting hours are Monday through Friday, 9 a.m. to 3 p.m., excluding government holidays, in the time zone where the person is detained.
  • Bond payments through CeBONDS must be made via Fedwire or Automated Clearing House (ACH). ICE says it will work case by case with people who want to pay a bond in person at an ICE office, and refers them to the nearest ICE Field Office for guidance.

Feedback, complaints, and oversight

A concern about conditions at this facility or the conduct of an ICE or contract employee can be reported to the ERO St. Paul Field Office that oversees this facility, or in a complaint filed with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page (checked October 16, 2026) adds these channels:

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement St. Paul Field Office, 1 Federal Dr. Ste 1601, Ft. Snelling, MN 55111.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, P.O. Box 14475, Pennsylvania Ave, NW, Washington, D.C. 20044.
• Joint Intake Center: 1-877-2INTAKE or joint.intake@dhs.gov.
• DHS OIG in writing, as listed on the ICE page: DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528. Fax 202-254-4292; DHSOIGHOTLINE@DHS.GOV.

Press and media:

• A news media representative who wants to interview someone held here must apply in writing to the St. Paul Field Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff.
• ICE says a detainee has the right not to be interviewed, photographed or recorded by the media. The reporter must first obtain the detainee’s written permission.
• Media inquiries about ICE go to the ICE Office of Public Affairs at ICEMedia@ice.dhs.gov.
• ICE’s page also says: “Ordinarily, live television or radio interviews will not be permitted in the facility.” (checked October 19, 2026)

ICE inspection record

Per ICE’s June 2026 inspection: ICE’s Office of Professional Responsibility issued an inspection report for this facility under the name Sarpy County Jail, Papillion, Nebraska (ODO report).

• Report: Inspection 2026-006-025, dated June 25, 2026.
• Offices named: the report’s page footer names the Office of Detention Oversight (ODO) and ERO Saint Paul.
• Standard: its table of contents lists findings by the Federal Performance Based Detention Standards (May 2025) major categories.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Nebraska
• Other ICE detention facilities in Nebraska
• All facilities under the St. Paul Field Office