South Louisiana ICE Processing Center

South Louisiana ICE Processing Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Basile, Louisiana. It falls under the New Orleans Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (318) 668-5900. ICE lists that line as answered between 8 a.m. and 5 p.m. For an urgent message, leave the detainee’s full name and alien registration number (A-number), plus your own name and a phone number where you can be reached; the detainee is given the message. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (first, last and hyphenated names, any aliases, date of birth, and country of birth).

Visiting in person

ICE’s page for this facility (last updated 08/06/2026, checked October 3, 2026) publishes these rules for friends and family:

• When: Saturday and Sunday, 8 a.m. to 5 p.m.
• Arrival: all visitors must arrive 30 minutes early so there is time to process them through security.
• ID: visitors must present a valid, verifiable government-issued identification card to enter the facility.
• Length: a visit may not exceed one hour.
• How: ICE says all family and other social visits are contact visits.
• Minors must be accompanied by an adult guardian (18 or older) and may not be left alone in the waiting room, visiting room or any other area.
• Dress and items: ICE says all visitors must be dressed appropriately and prohibits gang colors and other gang displays; as of October 3, 2026, the page publishes no more detailed dress code. Visitors may not carry any items into the visitation area or pass anything to a detainee.

Everyone entering the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan; anyone who refuses a reasonable search is not admitted, and visitors who are or appear intoxicated are turned away. No firearms or weapons of any kind anywhere in the facility, and no electronic devices (cell phones, pagers, radios) in the secure areas. ICE lists free public parking on the premises and says the facility complies with the Americans with Disabilities Act.

Sending mail, commissary funds, and personal items

Letters and packages sent to a detainee must identify the detainee and show the sender’s name and return address (this facility’s own format is below) — and each facility publishes its own exact format: some also require a housing-unit number, and facilities run by the federal Bureau of Prisons use the BOP register number instead. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s detention standards allow more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E) — and under the PBNDS 2011 mail section (5.1) that ICE’s inspectors say governs this facility (see the inspection record below) — incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail); the PBNDS 2011 mail section also requires the envelope to be labeled “special correspondence” or “legal mail.” Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

• Letters must include the last four digits of the detainee’s A-number, plus the sender’s name and address. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in the housing units.
• Money — what the page says, including a conflict: cash a detainee has on arrival is deposited and receipted to their trust account. Visitors may deposit cash, only, at the facility, Monday through Friday, excluding holidays. The page then says that all monies (cash, check, money order) arriving at the facility by mail will be returned to the sender — and, immediately after, that money orders and cashier’s checks, only, can be sent to South Louisiana ICE Processing Center, the detainee’s full name and A-number, 3843 Stagg Ave, Basile, LA 70515, with the detainee’s full name and A-number on the cashier’s check or money order. As of October 3, 2026, ICE does not reconcile those two statements, and it does not say who a check or money order should be made payable to; ask the facility at (318) 668-5900 before mailing money. As of October 3, 2026, the page names no online or phone deposit service.
• Packages: ICE limits them to items needed solely for travel or release from custody, with the ICE Deportation Officer’s approval, and says to contact the facility mail clerk before sending one. ICE lists the mail clerk at (318) 599-5900 and 3843 Stagg Rd, Basile, LA 70515 — a different number from the facility’s main line, (318) 668-5900, and a street name (“Stagg Rd”) that differs from the “Stagg Ave” used elsewhere on the page. As of October 3, 2026, ICE does not explain either difference.
• Stamps: detainees may buy them; indigent detainees (no means of support and no funds in their facility account) get a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is returned to sender.
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptops, radios) are accepted.

For how deposit routes differ from facility to facility, see how to send money to someone in ICE detention.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Legal visits, video calls and legal documents

ICE’s page for this facility publishes these channels for legal representatives (checked October 3, 2026):

• G-28s can be submitted through ICE’s online platform ERO eFile. Facility staff do not have access to ERO eFile, so representatives should bring a downloaded copy of the submitted G-28 to any in-person or remote legal visit.
• Virtual meetings and confidential legal calls: attorneys and accredited representatives request them by email at slipcnotify@geogroup.com at least 24 hours before the session; ICE calls that address the primary means for scheduling attorney legal calls, also used for video (VTC) visits. Sessions may take place Monday to Friday from 8 a.m. and must be completed by 7 p.m. Central Time. The email should include the client’s name and A-number, a few proposed dates and times, the attorney’s Microsoft Teams address, and scans of the attorney’s ID, bar card and G-28 (unless it is the initial attorney-client consultation); if a legal assistant will join, a letter of authorization on letterhead and the assistant’s ID. ICE says requests are placed on the schedule within 48 hours of receipt and an acknowledgment is sent, that virtual legal visits are scheduled in 30-minute increments (more time can be requested), and that no representative may have more than one 60-minute appointment with a detainee in a single day.
• Point of contact: ICE names the Case Manager as the point of contact for video visits and legal calls and prints the number as (337) 668-5900 — the same digits as the facility’s main line but with a different area code (the main line is (318) 668-5900). ICE’s video-visit flyer for this facility also prints (337) 668-5900. As of October 3, 2026, ICE does not explain the difference.
• Legal documents by fax: When timely communication through the mail is not possible, the facility administrator may, in his or her discretion, allow for a reasonable amount of communication between the legal representative and their detained alien client. ICE lists (318) 668-5897 for receiving and sending legal paperwork. The cover sheet must give the sender’s name, the law office’s name and address, the detainee’s name and identification number, the sender’s return fax number, the number of pages and the date. Incoming faxes are placed in a sealed envelope with the detainee’s name and A-number, inspected for contraband but not read, and delivered; requests are processed Monday through Friday, excluding holidays, and a copy of the transmission report is given to the detainee.
• As of October 3, 2026, ICE’s page for this facility publishes no case-information mailbox and no procedure for identifying a client’s Deportation Officer, although ICE posts those for some other facilities.

Free legal providers

ICE says a list of pro bono (free) legal organizations, updated quarterly, is posted in the housing units, and that it is the detainee’s own responsibility to contact a provider for an appointment. ICE’s facility page does not name the immigration court that hears the cases of people held here, so we do not tie this facility to one court’s provider list. The court can be confirmed from the A-number through EOIR’s hotline at 1-800-898-7180; EOIR’s List of Pro Bono Legal Service Providers (October 2026 edition) is organized by court.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO New Orleans Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels:

• Comments on the service provided, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 1250 Poydras Suite 325, New Orleans, LA 70113.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• DHS OIG in writing: DHS Office of Inspector General, Attn: Office of Investigations - Hotline, 245 Murray Drive, Building 410 Stop: 2600, Washington, DC 20528 · fax (202) 245-5217 · DHSOIGHOTLINE@DHS.GOV.

A news reporter who wants to interview someone held here must apply in writing to the New Orleans Office of Enforcement and Removal Operations. ICE says a detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected this facility — which its report calls South Louisiana Detention Center — on March 17–19, 2026 (ODO report, Inspection 2026-001-100). What the report says:

• Who runs it: the facility opened in 2019 and is owned and operated by The GEO Group, Inc.; ICE began housing detainees there in 2019 under ERO New Orleans. It is a dedicated ICE detention facility operating under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016), and it holds female detainees of low, medium-low, medium-high and high security classification for periods longer than 72 hours.
• Staffing and services: ERO New Orleans deportation officers are not assigned full time; they make weekly scheduled visits on Tuesdays and Thursdays, 8 a.m. to 4 p.m. GEO provides food service and medical care, and Union Supply Group provides commissary. The facility was accredited by the American Correctional Association in July 2021 and the National Commission on Correctional Health Care in August 2021, and was DHS PREA certified after a September 2022 audit.
• Findings: compliant with 27 of 29 standards reviewed; 2 deficiencies, none of them priority components:
  • Environmental Health and Safety: ODO saw green substances on the floor and walls and hard-water stains in one of seven showers inspected, and food and used bowls with food residue on the floor next to and under bunks in five of eight housing units.
  • Food Service: staff did not mark the preparation date and time on all labeled leftovers.
• Detainee interviews: ODO interviewed 50 detainees; none alleged discrimination, mistreatment or abuse. Some reported dissatisfaction with medical services and food; ODO reviewed the medical department and files and found medical services adequate, and found the meals met the U.S. Department of Agriculture’s recommended daily allowance.
• Rating: Superior, as in March 2025, when ODO reviewed 28 standards and found 1 deficiency. ODO says compliance “trended downward,” from 1 deficiency to 2, and that it did not receive a corrective action plan for the March 2025 inspection.

ODO redacts bed-capacity and population counts in the published report; for population, see the ICE statistics box above. ICE lists every posted report on its ODO facility inspections page.

Earlier inspection — August 27-29, 2024. The ODO follow-up compliance report records:

• Razor inventory: ODO found 10 razors missing from Bravo dorm inventory counts between August 26 and 28, 2024. After ODO notified the chief of security, a dorm search located and accounted for all 10.
• Use-of-force recording: in one calculated use-of-force incident, the camera operator turned the camera away from the detainee twice during the incident and filmed no close-ups of the detainee’s body during the medical examination for injuries.

These findings describe the August 2024 inspection.

Other posted reports on this facility:

• August 17-20, 2020: the ODO compliance inspection report says the inspection was conducted remotely because of the COVID-19 pandemic.
• December 9-11, 2020: the Nakamoto annual inspection report says no components were rated Does Not Meet Standards.
• August 29-31, 2023: the ODO unannounced follow-up report says the facility complied with 13 of 18 PBNDS 2011 (Revised 2016) standards reviewed; ODO found 16 deficiencies in the remaining 5 standards.

287(g) agreements in Evangeline Parish

This facility is in Evangeline Parish, Louisiana (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 2 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Louisiana
• Other ICE detention facilities in Louisiana
• All facilities under the New Orleans Field Office
• How to send money to someone in ICE detention