Strafford County Corrections

Strafford County Corrections is an ICE Enforcement and Removal Operations (ERO) detention facility located in Dover, New Hampshire. It falls under the Boston Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

To ask whether someone is held here, and to leave an urgent message for a detainee, ICE publishes one number: (603) 742-3310. Give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). ICE says the detainee-information line (603) 742-3310 takes calls between 8 a.m. and 4 p.m. (checked October 16, 2026). Visiting rules are below.

Visiting in person

Per ICE’s page for this facility (checked October 16, 2026):

• Family and friends: ICE says visiting hours “are generally available every day, but are assigned by detainee location within the facility.” Call the facility at (603) 742-3310 to find the specific visiting hours for the person you want to visit.
• All family or other social visits are non-contact.
• ID: adult visitors must present a valid, verifiable government-issued identification card to enter. Minors must be accompanied by an adult guardian (18 years or older) and must not be left unaccompanied in the waiting room, visiting room or any other area.
• Search: everyone requesting admittance to the facility or the visitation area is subject to a pat-down search, an inspection of belongings and a metal scan search. Anyone who refuses to cooperate with a reasonable search will not be admitted.
• Not allowed: firearms or weapons of any kind; electronic devices (cell phones, pagers, radios, etc.) in the secure areas; passing or attempting to pass any items to detainees; carrying any items into the visitation area. Visitors who are or appear to be intoxicated will not be allowed to visit.
• Consular officials may meet with their detained nationals at any time. ICE requests that they make prior arrangements, to the extent possible, with the Supervisory Detention and Deportation Officer at (781) 359-7500, and bring appropriate credentials.
• Clergy may visit at any time, but must make prior arrangements with the Chaplain’s Office.
• Parking: free public parking is available at the facility; designated visitor parking is marked.

Sending mail, commissary funds, and personal items

ICE’s page for this facility says letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address — and each facility publishes its own exact format. ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s national standard allows more than that. Under ICE’s National Detention Standards, Revised 2019, §5.1(E), incoming general mail is opened and inspected for contraband, and outgoing general mail may be inspected and read if it is addressed to another detainee or staff have reason to believe it threatens the facility’s security or order, endangers someone, or could facilitate criminal activity. Only special correspondence — mail to or from attorneys and other legal representatives, courts and judges, government attorneys, embassies and consulates, the President and Vice President of the United States, members of Congress, the Department of Justice (including the immigration courts), DHS (including ICE/ERO, IHSC, CRCL and the DHS Inspector General), grievance administrators, and the news media — may not be read or copied by staff. Incoming special correspondence is inspected for contraband in the detainee’s presence; outgoing special correspondence is not opened, inspected or read, and if a need exists, any inspection takes place in the detainee’s presence. The standard limits any inspection to detecting physical contraband and confirming that enclosures qualify as special correspondence. Mail counts as special correspondence only if the envelope unambiguously identifies the title and office of the sender (incoming mail) or of the addressee (outgoing mail). Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

Per ICE’s page for this facility (checked October 16, 2026):

• Letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. All incoming mail is subject to screening for contraband. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff, and a mail pick-up and delivery schedule is posted in all housing units.
• Money by mail: funds that arrive in the mail are taken to the processing area to be placed into the detainee’s account, and the processing officer gives a receipt for all funds received. ICE cautions detainees not to have cash sent to them in the mail. As of October 16, 2026, ICE’s page for this facility names no online or kiosk deposit method.
• Messages by tablet: the facility has tablets; ICE points to www.gettingout.com for how to send a non-confidential message.
• Items: a detainee may receive only items determined to be necessary for the sole purpose of travel or release from custody, with the approval of the ICE Deportation Officer.
• Property drop-off is at 1000 District Avenue, Burlington, MA 01803 — the same address ICE gives for the ERO Field Office Director, not the Dover facility — Monday–Friday, 8 a.m. through 2 p.m.
• Stamps: detainees may buy them. Indigent detainees (no means of financial support and no funds in their facility account) are provided a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded; general correspondence is endorsed “Return to Sender” and returned to the post office.
• Luggage for removal: one small piece is allowed; if the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

Per ICE’s page for this facility (checked October 16, 2026):

• In-person legal visits: attorneys and/or paralegals may visit detainees at any time.
• Virtual visits (legal calls or video teleconferencing) are allowed Tuesday, Wednesday and Thursday at 6 p.m., 7 p.m. and 8 p.m. Attorneys call the facility directly at (603) 742-3310 to set up a Zoom or Teams meeting with a detainee.
• G-28s can be submitted through ERO eFile. Facility staff do not have access to it, and ICE tells legal representatives to download copies of the submitted G-28 for any in-person or remote legal visit.
• Case information: requests go to Boston.Outreach@ice.dhs.gov. This mailbox does not accept applications for Stay of Removal or Case Appeals.
• Deportation Officer: to learn who a client’s Deportation Officer is, contact the Boston Field Office at (781) 359-7660; a G-28 must be on file for any information to be disclosed.
• Pro bono list: posted in all detainee housing units and other appropriate areas and updated quarterly; contacting an organization for an appointment is the detainee’s responsibility.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Boston Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 1000 District Avenue, Burlington, MA 01803, (781) 359-7500.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the Boston Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. ICE says a detainee has the right not to be interviewed, photographed or recorded by the media, and the reporter must first obtain the detainee’s written permission. ICE’s page says “Ordinarily, live television or radio interviews will not be permitted in the facility.” Media inquiries about ICE go to ICEMedia@ice.dhs.gov.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected Strafford County Corrections on March 25–27, 2025 (Compliance Inspection 2025-001-066; ODO report). Per ICE’s March 2025 inspection:

• Standard: ODO assessed 21 standards under the National Detention Standards (NDS) 2019 (ERO Boston) and found the facility compliant with 20.
• Findings: one deficiency, in Environmental Health and Safety, and it is a repeat deficiency: peeling paint on door frames and tables in the common areas of housing units B and F; wastepaper and other materials attached to the overhead light covers in multiple cells of housing units B and F; a green fungus-like substance on the shower ceilings of housing units B and F; and peeling paint on the floors of the indoor recreation court.
• Trend: ODO says compliance has trended upward since the last rated inspection in March 2024, going from 5 deficient standards and 8 deficiencies to 1 deficient standard and 1 repeat deficiency. The facility completed its corrective action plan for March 2024, which ODO says “likely resolved most of ODO’s previously cited deficiencies.” ODO recommends ERO Boston continue to work with the facility to resolve the remaining deficiency.
• Detainee interviews: ODO interviewed 30 detainees who agreed to participate; 20 more declined its request. None alleged discrimination, mistreatment or abuse, and all reported satisfaction with facility services.

Earlier ODO inspections. ICE’s Office of Detention Oversight also inspected the facility on these dates (each report’s own date):

• July 18–20, 2017 (ODO compliance inspection report): ODO found no policy and system for storing, issuing, using, and maintaining inventories of and accountability for hazardous materials. ODO found the posted evacuation signs had no “You Are Here” markers or fire-emergency-equipment locations; it says the facility initiated corrective action during the inspection by adding the markers to the exit maps and identifying emergency-equipment locations. ODO also observed high-level detainees moving unescorted outside their assigned housing units.

• September 10–12, 2024 (Follow-Up Compliance Inspection 2024-002-368; ODO report): ODO interviewed 25 detainees, and one alleged verbal abuse by a staff member. ODO found detainees received their initial medical, dental and mental health screenings 13 to 20 hours after arriving (a repeat deficiency and a priority component), one health assessment was completed 17 days after the detainee’s arrival, and the detainee handbook did not identify two classification levels, high and medium/high.

• March 26–28, 2024 (Compliance Inspection 2024-001-311; ODO report): ODO assessed 25 standards under NDS 2019 and found the facility compliant with 20; it found eight deficiencies in the remaining five standards, including 1 priority component deficiency and 4 repeat deficiencies. ODO found the facility did not give detainees a tablet during their 5-day COVID-19 quarantine, so they had no access to the ICE National Detainee Handbook or the facility handbook while in quarantine.

• September 19–21, 2023 (Follow-Up Compliance Inspection 2023-002-164; ODO report): ODO interviewed 20 detainees; none alleged discrimination, mistreatment or abuse. ODO found comprehensive health assessments completed 21 to 26 days after arrival, one mental health screening done 46 hours after arrival, and that the special housing unit officer did not document whether detainees ate 203 of 423 meals served.

• September 27–29, 2022 (Follow-Up Compliance Inspection; ODO report).

• March 29–31, 2022 (Compliance Inspection; ODO report): ODO assessed 19 standards under NDS 2019 and found the facility compliant with 9; it found 17 deficiencies in the remaining 10 standards, including that detainees who worked in food service were not given rubber-soled safety shoes.

• March 29–April 2, 2021 (Compliance Inspection; ODO report): ODO assessed 20 standards under PBNDS 2008 and found the facility compliant with 7; it found 56 deficiencies in the remaining 13 standards.

Earlier annual inspection (December 2020). The Nakamoto Group, Inc. inspected the facility for ICE on December 8–10, 2020, for compliance with the Performance-Based National Detention Standards (PBNDS 2008 / SAAPI 2011) (inspection cover letter). The inspection was conducted remotely. As of that report:

• Who runs it: the facility is owned by Strafford County and operated under the jurisdiction of the Strafford County Board of Commissioners; it is an IGSA facility, built in 2004. It houses U.S. Marshals Service prisoners, county detainees, State of New Hampshire inmates, Bureau of Prisons inmates and ICE detainees; ICE detainees are housed with non-ICE detainees across seven housing units.
• Findings: recommended rating Meets Standards, unless unobserved practices and conditions are contrary to what was reported to the inspection team; 38 standards met, 0 not met, 3 not applicable. The team identified six deficient components in five standards: Special Management Units (1), Staff-Detainee Communication (1), Disciplinary System (1), Suicide Prevention and Intervention (1, a repeat deficiency) and Visitation (2).
• Services at the time: each detainee was issued an electronic tablet, with telephone and tablet services under a contract with Global Tel-Link (GTL); ICE detainees did not incur medical co-pays.

287(g) agreements in Strafford County

This facility is in Strafford County, New Hampshire (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 3 agreements with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in New Hampshire
• Other ICE detention facilities in New Hampshire
• All facilities under the Boston Field Office