CoreCivic Webb County Detention Center

CoreCivic Webb County Detention Center is an ICE Enforcement and Removal Operations (ERO) detention facility located in Laredo, Texas. It falls under the Harlingen Field Office ERO field office area of responsibility.

Facility quick reference

How to locate or contact a detainee

To locate someone in ICE custody, use the ICE Online Detainee Locator System at locator.ice.gov. You will need the person’s A-number (Alien Registration Number) and country of birth, or their full name, country of birth, and date of birth.

ICE publishes two different numbers for this facility, and neither is the general facility line. To ask whether someone is held here, call (956) 615-9720, 8 a.m. to 4 p.m. To leave an urgent message for a detainee, call (956) 729-4000 and give the detainee’s full name, alien registration number (A-number), and your name and a phone number where you can be reached; the facility passes the message on. Detainees cannot receive incoming calls — they place outgoing calls themselves. Have the person’s biographical information ready when you call (full legal name and any aliases, date of birth, and country of birth). The general facility line (956) 723-1985 and the Harlingen ERO field office line (956) 389-7884 are for other questions. This facility has tablets; ICE directs non-confidential messaging to gettingout.com. Visitation hours change without notice — confirm them on the official ICE page linked above.

Visiting in person

ICE’s page for this facility publishes these rules (checked October 16, 2026):

• Friends and family visits are scheduled by custody classification, Low / Med-Low or Med-High / High, in two periods: 9 a.m. – 11 a.m. and 1 p.m. – 3 p.m. (males and females). The weekly table on the ICE page assigns each day and period to a classification level. ICE notes: “Schedule is subject to change without prior notice.”
• Special visits: “Special visit times/periods may be granted through a detainee pre-approved written request.” Special request visits are on Wednesdays, and holidays follow the daily schedule.
• Limits:
  • Only one visit per visitor per day.
  • Minors must be supervised at all times by an adult guardian.
  • No electronics or cell phones are allowed beyond the pedestrian gate.
  • No delivery of packages, items or mail is accepted.
• Search: anyone requesting admittance to the facility, the visitation area or the parking area is subject to a pat-down search, an inspection of belongings, a vehicle search and a metal scan. Anyone who refuses a reasonable search will not be admitted. Visitors who are or appear to be intoxicated will not be allowed to visit.
• Items: visitors may not carry any items into the visitation area or pass, or attempt to pass, items to detainees. No firearms or weapons of any kind are permitted on the property.
• Dress code: prohibited items are:
  • short shorts, mini skirts above mid-thigh, and short dresses;
  • tank tops and sleeveless shirts;
  • see-through or revealing clothing;
  • caps, hats, beanies, head bands and bandanas;
  • pants, shorts or skirts worn below the waist line;
  • open-toe shoes and sandals;
  • purses, bags, totes and backpacks.
• Discretion: the Shift Supervisor may deny, cancel or postpone a visit that may be a threat or interruption to the facility’s security, safety or order.
• Relatives who are both detained here: visits may be approved through a written request to the Chief of Security, after proof of the relationship has been obtained and verified.
• Consular officials may meet with their detained nationals at any time. ICE asks them to bring appropriate credentials and, to the extent possible, to make prior arrangements with the ICE Supervisory Detention & Deportation Officer at (956) 615-9720.
• Clergy may visit at any time but must make prior arrangements with the facility Chaplain. ICE approval is required.
• Parking and access: free parking is available on the facility property. ICE states that the facility complies with the Americans with Disabilities Act (ADA).

Sending mail, commissary funds, and personal items

Each facility publishes its own address format for mail to a detainee. For this facility, ICE’s page says letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address (checked October 16, 2026). ICE lists each facility’s format on that facility’s page at ice.gov. This facility’s own ICE page says incoming mail “is not read upon opening, only inspected by the delivering officer” and that detainees may seal their own outgoing letters. ICE’s detention standards allow more than that. ICE’s Office of Detention Oversight inspected this facility in February 2026 under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016) (inspection report). Under that standard’s mail section, 5.1, staff open and inspect incoming general correspondence for contraband in the detainee’s presence unless the facility administrator authorizes otherwise, and it “may be read to the extent necessary to maintain security, as authorized by the facility administrator” — reading, with the administrator’s approval, may be done at random. Outgoing general mail may be inspected or read if it is addressed to another detainee or there is evidence it might threaten the facility’s secure or orderly operation, endanger the recipient or the public, or facilitate criminal activity. Only special correspondence or legal mail — mail to or from attorneys and other legal representatives, government attorneys, judges and courts, embassies and consulates, the President and Vice President, members of Congress, the Justice Department and DHS (including ICE, ERO, ICE Health Services Corps, CRCL and the DHS Inspector General), outside health care professionals, grievance administrators and the news media — may not be read: the envelope must be labeled “special correspondence” or “legal mail” and identify the sender’s or addressee’s title and office. Staff may neither read nor copy it; any inspection takes place in the detainee’s presence and is limited to detecting physical contraband and confirming that enclosures qualify as special correspondence or legal mail. Rules for commissary (account) deposits and permitted personal items vary by facility, and so does the number that handles them — ICE names a separate facility mail clerk on some facility pages. This facility’s deposit route, accepted form of payment and contacts are in the Sending Items to Detainees section of its own ICE page (linked above).

What ICE publishes for this facility’s mail, money, and packages

Per ICE’s page for this facility (checked October 16, 2026):

• Letters must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address.
• Screening and delivery: all incoming mail is subject to screening for contraband. Outgoing mail is routed to the post office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
• Stamps: detainees may buy them. Indigent detainees (no means of financial support and no funds in their facility account) receive a postage allowance at government expense.
• Transfers and departures: only legal mail is forwarded. General correspondence is marked “Return to Sender” and returned to the post office.
• Money: funds can be placed on the detainee’s account in two ways:
  • through Western Union, by phone at 1-800-225-5227 or at www.WesternUnion.com;
  • by money order sent through the U.S. Postal Service, with the detainee’s name referenced on the money order, to:

Webb County Detention Facility
9998 S. Highway 83
Laredo, TX 78046

• Funds received by mail are taken to the processing area and placed into the account, and the processing officer gives a receipt. ICE adds: “Detainees are cautioned not to have cash sent to them in the mail.”
• Packages: only items determined to be necessary for the sole purpose of travel or release from custody are allowed, with the ICE Deportation Officer’s approval. Before anything is sent, the detainee must make advance arrangements through a Detainee Request form for written approval from the Chief of Security/designee.
• Luggage for removal: one small piece is allowed. If the person has none, luggage can be sent or delivered after approval from the Supervisory Deportation Officer. No electronic devices (cell phones, electric razors, laptop computers, radios, etc.) are accepted.
• At visits: no packages, items or mail are accepted.

Legal access, attorneys, and immigration court information

Detainees have the right to speak with an attorney, and attorney–client visits and calls are confidential. For information about a case before the immigration court (EOIR), EOIR’s automated line 1-800-898-7180 (toll-free, 24 hours a day, English and Spanish) gives the next hearing date and case status; callers enter the 9 digits of the A-number, without the letter A (EOIR, checked October 24, 2026). For a matter before the Board of Immigration Appeals (BIA), the main line of EOIR (the Justice Department agency the BIA belongs to) is (703) 305-0289. Applications for relief from removal must be filed directly with the immigration court handling the case. If you cannot afford an attorney, the immigration court can provide a list of pro bono legal service providers — see the related resources below.

Booking legal visits, video calls, and legal calls

Per ICE’s page for this facility (checked October 16, 2026):

• In-person attorney visits: attorneys and/or paralegals may visit seven days a week from 8 a.m. to 9 p.m., including weekends.
• G-28s can be submitted through ERO eFile. Facility staff do not have access to it, so legal representatives should download copies of the submitted G-28 for any in-person or remote legal visit.
• How to request a Virtual Attorney Visitation (VAV) meeting or a confidential legal phone call: email webbcountydetentioncentervav@corecivic.com. For VAV meetings, representatives may also fax a Legal Visitation Request Form with the supporting documents to (956) 729-4043. A facility staff member responds within 24 hours.
• What the request must include:
  • the detainee’s full name and alien registration number;
  • at least three proposed dates and times, each at least 24 hours after the request is submitted;
  • for each participating attorney or authorized representative: full name; phone number, email address and Skype ID; a copy of a government-issued ID; and a copy of credentials showing active status (such as a bar card, law school ID or paralegal license);
  • a letter on the firm’s or organization’s letterhead authorizing the representative, if no attorney will participate;
  • the G-28, unless it is a pre-representation meeting or the G-28 is already on file.
• Scheduling:
  • Meetings run 8 a.m. to 4 p.m., Monday through Friday, and 8 a.m. to 4 p.m. on Saturday, Sunday and holidays.
  • Requests go in at least 24 hours ahead (48 hours is recommended).
  • Representatives may request any number of appointments, but each detainee is limited to one 60-minute VAV meeting per day.
• During the meeting: VAV meetings are confidential and not monitored or recorded. A staff member outside the booth keeps the detainee in view and knocks about 5 minutes before the cut-off time.
• Who may take part: only attorneys and their authorized representatives (such as law students, paralegals and legal assistants). No family or friends of the detainee may participate. Outside interpreters may be used.
• Rule violations may end the meeting and lead to suspension or revocation of VAV privileges.
• Pro bono list: a list of pro bono legal organizations is posted in all housing units and updated quarterly. Contacting a provider is the detainee’s responsibility, and a phone call may be granted on the detainee’s verbal or written request to staff.
• Monitoring: ICE warns that detainee phone calls and electronic visitation and messaging are routinely monitored and/or recorded. Any failure to strictly follow the procedures for confidential legal communications will result in monitoring and/or recording.

Sending legal documents to a detained client

• When it is allowed: when timely communication through the mail is not possible, the facility administrator may, at his discretion, allow a reasonable amount of electronic written communication with the designated legal representative.
• By fax: legal correspondence can be faxed to (956) 729-4045. The first page must be a cover sheet with:
  • the detainee’s full name and alien registration number;
  • the representative’s full name and contact information;
  • a copy of the representative’s credentials;
  • the G-28, unless it is already on file.
• By email: ICE’s page describes emailed legal correspondence but gives no email address for it in that section. The subject line must make clear that it is legal correspondence/mail. The documents go as an attachment with a cover sheet that includes the same details, plus:
  • the sender’s return fax number (if applicable);
  • the total number of pages;
  • the notation “Legal Mail”.
• Marking: all pages must be marked “Confidential Attorney-Client Communication.”
• Handling and delivery: confidential legal documents received by fax are placed in a sealed envelope and not read by staff (apart from the cover sheet). They are delivered within 48 hours of receipt, excluding weekends, holidays and emergency situations.
• Unmarked faxes: faxes missing a cover page and not properly marked as confidential are treated as general correspondence and may be read by staff.
• Misuse: using fax for general correspondence or contraband may lead to suspension or permanent revocation of the privilege.
• Processing hours: legal electronic communication requests are processed daily from 8 a.m. to 4 p.m., excluding holidays.
• Case information: requests can be sent to harlingen_outreach@ice.dhs.gov. ICE says this mailbox does not accept applications for Stay of Removal or Case Appeals.
• Deportation Officer: to identify a client’s Deportation Officer, contact the Harlingen Field Office and/or the Laredo Office at (956) 615-9720. A G-28 must be on file for any information to be disclosed.

Feedback, complaints, and oversight

To report a concern about conditions at this facility or the conduct of an ICE or contract employee, contact the ERO Harlingen Field Office that oversees this facility, or file a complaint with the DHS Office for Civil Rights and Civil Liberties (CRCL). On its own Make a Civil Rights Complaint page DHS publishes one channel — the online portal at engage.dhs.gov/crcl-complaint; CBP additionally publishes, for the same office, the e-mail address CRCL@dhs.gov, fax (202) 401-4708, and the postal address DHS/CRCL, Compliance Branch, 2707 Martin Luther King Jr Ave SE, Mail Stop #0190, Washington, DC 20528-0190. The DHS Office of Inspector General (OIG) hotline is 1-800-323-8603.

This facility’s own ICE page adds these channels (checked October 16, 2026):

• Comments on service, or a misconduct complaint to the field office: Field Office Director, Enforcement and Removal Operations, U.S. Immigration and Customs Enforcement, 1717 Zoy Street, Harlingen, TX 78552.
• ICE Office of Professional Responsibility (by mail): Director, Office of Professional Responsibility, U.S. Immigration and Customs Enforcement, 500 12th Street, SW, Suite 1049, Mailstop 5099, Washington, DC 20536-5005.
• ICE OPR Integrity Coordination Center: 1-833-4ICE-OPR or ICEOPRIntake@ice.dhs.gov.
• Media inquiries about ICE activities go to the ICE Office of Public Affairs at ICEMedia@ice.dhs.gov.

A news reporter who wants to interview someone held here must apply in writing to the Harlingen Field Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the facility rules and regulations provided by staff. ICE says “Ordinarily, live television or radio interviews will not be permitted in the facility.” A detainee has the right not to be interviewed, photographed or recorded, and the reporter must first obtain the detainee’s written permission.

ICE inspection record

ICE’s Office of Detention Oversight (ODO), part of ICE’s Office of Professional Responsibility, inspected Webb County Detention Center on February 3–5, 2026 (Inspection 2026-001-041). The inspection was under the Performance-Based National Detention Standards (PBNDS) 2011 (Revised 2016), and the report is filed under ERO Harlingen (ODO report).

The report’s inspection findings cover Food Service, Hunger Strikes, Medical Care, and Significant Self-Harm and Suicide Prevention and Intervention. It describes these deficiencies, per ICE’s February 2026 inspection:

Earlier inspections

ICE’s ODO inspection list also lists these earlier inspections:

• Webb County Detention Center, Laredo, TX - Jul. 16-18, 2019.
• Webb County Detention Center, Laredo, TX - Sep. 21-24, 2020.
• Webb County Detention Center, Laredo, TX - Apr. 5-8, 2021.

287(g) agreements in Webb County

This facility is in Webb County, Texas (per the U.S. Census Bureau geocoder for the address ICE publishes). ICE's 287(g) participating-agencies workbook, dated October 9, 2026, records 1 agreement with agencies in that county:

Source: ICE, 287(g) program (participating-agencies workbook). A 287(g) agreement is between ICE and the law-enforcement agency; on its own it says nothing about this facility. What each model means · all agreements by state.

Related procedural resources

• Know Your Rights — what to do if ICE detains you
• EOIR immigration court schedules and procedures
• BIA-recognized legal-aid organizations in Texas
• Other ICE detention facilities in Texas
• All facilities under the Harlingen Field Office