USCIS New Orleans Asylum Office (Metairie, LA): address, contact and service area

USCIS New Orleans Asylum Office at 2424 Edenborn Avenue, Suite 300, Metairie, LA, 70001: phone, email, hours, the states it serves, and what its USCIS profile says about walk-ins and evidence (checked October 17, 2026).

USCIS New Orleans Asylum Office

The New Orleans Asylum Office is one of the USCIS asylum offices, at 2424 Edenborn Avenue, Suite 300, Metairie, LA, 70001. Its USCIS Office Locator profile says: “The New Orleans Asylum Office is in Jefferson Parish, Louisiana.” The profile points to USCIS’s page on how it schedules and prioritizes asylum interviews and says asylum applications are not filed at asylum offices.

General information, not legal advice. For your specific case, talk to an immigration attorney or an accredited representative.

Quick reference

	As listed on the USCIS profile (checked October 17, 2026)
Office address	2424 Edenborn Avenue, Suite 300, Metairie, LA, 70001
Phone	281-931-2100
Fax	None listed on the profile
Email	neworleans.asylum@uscis.dhs.gov
Hours	Monday–Friday: By appointment only; Saturday–Sunday: Closed
Additional evidence	If your application for asylum or NACARA 203 is pending, you may submit additional evidence by postal mail.
USCIS office code	ZOL
Profile last updated	2026-10-09 14:09:50

Alert on the USCIS profile

Starting April 20, 2026, this office no longer provides in-person information services. Visit uscis.gov/tools to find a complete list of online tools to assist you. If you have visited our website and cannot find the information you need or you need a service that we can only provide in person, call the USCIS Contact Center at 800-375-5283. For people who are deaf, hard of hearing, or have a speech disability: TTY 800-767-1833.

Walk-ins

The New Orleans Asylum Office does not accept walk-in requests or provide in-person information services. Please visit uscis.gov/tools to find a complete list of our online tools and services. If you cannot find the information you need on our website, visit the USCIS Contact Center webpage for more information about submitting an inquiry.

States, counties and ZIP codes this office serves

The Service Area section of the USCIS profile says:

This asylum office serves the following states: Louisiana, Arkansas, Mississippi and Tennessee.

USCIS’s field-office-by-ZIP file dated August 28, 2026 assigns 2,725 active ZIP codes to this asylum office (code ZOL), by state or territory: Tennessee (785), Louisiana (719), Arkansas (705), Mississippi (516).

Getting there

DRIVING DIRECTIONS:
Directions from New Orleans and Destinations East of Metairie:
Take I-10 west to exit 228 for Causeway Boulevard North in the direction of Mandeville. This exit has two lanes. Use the second from the right exit lane and keep left following signs towards Causeway Boulevard South. Keep right and continue to follow the signs towards Causeway Boulevard South. Merge onto Causeway Boulevard. Turn right onto S. Service Road West. Turn left onto Edenborn Avenue.
Directions from Destinations West of Metairie:
Take I-10 east to exit 226 for Clearview Parkway South (LA-3152) in the direction of Huey Long Bridge. Keep right and follow signs for Clearview Parkway South. Turn left onto S. Service Road West. Turn right onto Edenborn Avenue.
PUBLIC TRANSPORTATION:
The New Orleans Asylum Sub-Office is accessible using the New Orleans Regional Transit Authority from New Orleans, LA. For more information, visit their website at www.norta.com or call 504-248-3900.
Or Jefferson Transit once in Metairie, LA. Their website is www.jeffersontransit.org or call 504-818-1077.
Most public transit routes from New Orleans require at least one to two hours and multiple bus route exchanges to complete, as well as additional walking time to the office once in Metairie, LA.
There are also a variety of taxicab companies in New Orleans and Metairie. Please note that some taxicab companies receive payment in cash only.

Parking and accessibility

PARKING: Parking in the building garage is free. Please park on Level 4 or higher in undesignated parking spots. An elevator is available for access to the ground floor.
ACCESSIBILITY: This office is accessible to people with disabilities.

Pending asylum cases at this office

The USCIS Asylum Division Monthly Statistics Report with data through Dec. 31, 2024 is the most recent edition USCIS has published on its data hub (checked Oct. 17, 2026). For the New Orleans office it gives these figures for affirmative Form I-589 asylum applications:

Month (2024)	Received	Completed	Pending at month end
October	1,260	107	32,633
November	1,348	181	33,798
December	1,442	171	35,069

The 35,069 applications pending on Dec. 31, 2024 were 2.4% of the 1,446,908 pending nationally; between Oct. 31 and Dec. 31, 2024 this office's pending count changed by 2,436. Counts are applications, not people: one application can include a spouse and children as dependents. All offices: pending asylum cases by office.

What the profile says about how the office works

Asylum applications are not filed at asylum offices: the profile points to the “Where to File” instructions at uscis.gov/i-589.
Case status for a pending asylum application is checked online with the receipt number USCIS mailed after filing, at www.uscis.gov/casestatus.
Asylum offices do not directly provide case services assistance related to the status of specific applications or other associated services by telephone, because of confidentiality concerns.
The office does not adjudicate Form I-730, Refugee/Asylee Relative Petition; the profile points to www.uscis.gov/i-730.
Closures can happen for weather and other reasons; the profile asks visitors to check the USCIS office closings page before any visit, including a scheduled appointment.

Sources

USCIS Office Locator, New Orleans asylum office profile (checked October 17, 2026; profile last updated 2026-10-09 14:09:50): https://egov.uscis.gov/office-locator/asyprofile/LA/New%20Orleans/ZOL
USCIS field office by ZIP code file, dated August 28, 2026: https://www.uscis.gov/sites/default/files/document/data/field_office_by_zip-08-28-2026.csv
USCIS Asylum Division Monthly Statistics Report, data through Dec. 31, 2024: https://www.uscis.gov/sites/default/files/document/data/asylumfiscalyear2025todatestats_241231.xlsx
USCIS office closings: https://www.uscis.gov/about-us/uscis-office-closings

Last verified: 2026-10-17. General procedural information for educational purposes, not legal advice; for your specific case, consult an immigration attorney or accredited representative. Office details come from the USCIS Office Locator and can change; check the office closings page and your interview notice.

Frequently asked questions

Where is the USCIS New Orleans Asylum Office?

At 2424 Edenborn Avenue, Suite 300, Metairie, LA, 70001, according to its USCIS Office Locator profile (checked October 17, 2026). The profile says: ‘The New Orleans Asylum Office is in Jefferson Parish, Louisiana.’

How do I contact the New Orleans Asylum Office?

Its profile lists phone 281-931-2100 and email neworleans.asylum@uscis.dhs.gov. It also says asylum offices do not directly provide case services assistance related to the status of specific applications or other associated services by telephone because of confidentiality concerns, and points to www.uscis.gov/casestatus.

Which states does the New Orleans Asylum Office serve?

Its profile’s Service Area section says: ‘This asylum office serves the following states: Louisiana, Arkansas, Mississippi and Tennessee.’ The ZIP-code count by state is on this page.

Can I walk in without an appointment?

Its profile says: ‘The New Orleans Asylum Office does not accept walk-in requests or provide in-person information services.’ It lists these hours: Monday–Friday: By appointment only; Saturday–Sunday: Closed.

How is additional evidence submitted to this office?

Its profile says: ‘If your application for asylum or NACARA 203 is pending, you may submit additional evidence by postal mail.’

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General information, not legal advice. MigrantUSA is an independent publisher and is not a law firm; using this site does not create an attorney-client relationship, and this content is not a substitute for advice from a licensed attorney about your specific situation. US federal, state, and local government procedures, fees, and forms change. Always verify current details directly with the relevant agency before acting. For immigration, tax, or other legal matters specific to your situation, consult a licensed attorney or BIA-accredited representative.