CBP Deferred Inspection Site in Charlotte, North Carolina

The Charlotte, North Carolina Deferred Inspection Site is one of the more than 70 sites U.S. Customs and Border Protection lists on its deferred-inspection directory (checked October 25, 2026). CBP says these sites “provide assistance to those individuals who at the time of entry into the United States were scheduled for a deferred inspection or believe that the documentation and corresponding endorsements issued at the port of entry require review and possible correction.” This page carries what the directory lists for Charlotte and what CBP’s own page for its port or field office adds.

General information, not legal advice. For your specific case, talk to an immigration attorney or an accredited representative.

Quick reference

As listed on the CBP directory (checked October 25, 2026)
AddressCharlotte Douglas International Airport
International Arrivals, Lower Level, Zone D
Charlotte, NC 28217
Hours of operationWalk-in requests for I-94 correction requests cannot be accommodated at this time
Phone(980) 235-1600
E-maili94request-clt@cbp.dhs.gov
I-94 correction instructionsAll I94 correction requests should be submitted via email to i94request-clt@cbp.dhs.gov. If an in-person appointment is necessary, you will be contacted via email. Walk in I-94 requests cannot be accommodated at this time

How this site takes I-94 correction requests

The directory’s instruction for Charlotte reads:

All I94 correction requests should be submitted via email to i94request-clt@cbp.dhs.gov. If an in-person appointment is necessary, you will be contacted via email. Walk in I-94 requests cannot be accommodated at this time

CBP’s directory adds, for all sites: “Travelers are encouraged to contact sites not located within an international airport to establish an appointment, if necessary. In many instances, the location of your final destination where the discrepancy will be resolved may not be the port of your first arrival into the United States.” The same CBP directory says “Mail-in procedures are generally not available.”

What a deferred inspection site corrects, and what it does not

CBP’s directory describes the two things these sites do (checked October 25, 2026):

  • Scheduled deferred inspections. “Deferred inspections are used when an immediate decision concerning the immigration status of an arriving traveler cannot be made at the port of entry due to a lack of documentation. On a case-by-case basis, the port of entry may schedule the traveler to report to a Deferred Inspection Site at a future date in order to present the necessary documentation and/or information.”
  • Errors on arrival documents. Site staff “review and issue the necessary documents to remedy errors recorded on arrival documents issued at the time of entry to the United States relating to improper non-immigrant classification, inaccurate biographical information or incorrect period of admission, if appropriate.”
  • Not handled here. “The Deferred Inspection Sites will only correct errors made at the time of entry. You must contact U.S. Citizenship and Immigration Services (USCIS) if you wish to: replace a lost, stolen, or mutilated Crewman’s Landing Permit, CBP Form I-95; apply to extend your stay in the United States; or, change your immigration status.”

A lost, stolen or mutilated I-94, or one that needs replacing because of a USCIS error, goes through Form I-102 with USCIS, not a deferred inspection site; USCIS says not to file Form I-102 when CBP issued the I-94 with incorrect information, and that a traveler admitted at an air or sea port with an electronic I-94 gets a paper copy or replacement from CBP’s I-94 website instead; the I-94 record page explains the split.

What CBP’s own page for Charlotte, North Carolina - 1512 lists

CBP keeps a separate contact page for Charlotte, North Carolina - 1512, the port this site belongs to. The lines around its deferred-inspection and I-94 entry read, verbatim; lines that name another service (passenger operations, Global Entry, general airport questions) belong to that service, not to the deferred inspection site (checked October 25, 2026):

Deferred Inspection: 1:00 pm - 3:00 pm (EST), Monday & Wednesday Phone: (980) 235-1600 I94 Corrections: All I94 corrections requests should be submitted via email to i94request-clt@cbp.dhs.gov if an in-person appointment is necessary, you will be contacted via email. Walk in I-94 requests cannot be accommodated at this time.

The same page lists the port’s general details (checked October 25, 2026):

As listed on the CBP port page
Port Code1512
Location Address1901 Cross Beam Drive, Charlotte, NC 28217
Mailing Address1901 Cross Beam Drive, Charlotte, NC 28217
Phone+1 704-329-6120
Fax Number+1 704-329-6103
Port DirectorMiguel A. Garza, Jr.
Office HoursSunday: Closed, Monday: 8:00 am-5:00 pm ET, Tuesday: 8:00 am-5:00 pm ET, Wednesday: 8:00 am-5:00 pm ET, Thursday: 8:00 am-5:00 pm ET, Friday: 8:00 am-5:00 pm ET, Saturday: Closed

Other deferred inspection sites in North Carolina

The CBP directory also lists these sites in North Carolina (checked October 25, 2026):

  • Raleigh, North Carolina: 9 a.m. - 5 p.m., Monday - Friday; Closed Saturday & Sunday; (919) 674-3400

Sources


Last verified: 2026-10-25. General procedural information for educational purposes, not legal advice; for your specific case, consult an immigration attorney or accredited representative. Site details come from CBP’s directory and CBP’s port pages as checked on the date shown, and can change.