CBP Deferred Inspection Site in Chicago, Illinois
The Chicago, Illinois Deferred Inspection Site is one of the more than 70 sites U.S. Customs and Border Protection lists on its deferred-inspection directory (checked October 25, 2026). CBP says these sites “provide assistance to those individuals who at the time of entry into the United States were scheduled for a deferred inspection or believe that the documentation and corresponding endorsements issued at the port of entry require review and possible correction.” This page carries what the directory lists for Chicago and what CBP’s own page for its port or field office adds.
General information, not legal advice. For your specific case, talk to an immigration attorney or an accredited representative.
Quick reference
| As listed on the CBP directory (checked October 25, 2026) | |
|---|---|
| Address | Chicago O’Hare International Airport Terminal 5 - Lower Level - CBP Office (opposite carousel 12) 10000 Bessie Coleman Drive Chicago, IL 60666 |
| Hours of operation | 8:00 am - 4:00 pm, Monday to Friday |
| Phone | None listed |
| Fax | (773) 686-3695 |
| i94chi@cbp.dhs.gov | |
| I-94 correction instructions | i94chi@cbp.dhs.gov |
How this site takes I-94 correction requests
For Chicago, the directory lists the e-mail i94chi@cbp.dhs.gov under “I-94 Correction Instructions” and no other site-specific rule. CBP’s directory adds, for all sites: “Travelers are encouraged to contact sites not located within an international airport to establish an appointment, if necessary. In many instances, the location of your final destination where the discrepancy will be resolved may not be the port of your first arrival into the United States.” The same CBP directory says “Mail-in procedures are generally not available.”
What a deferred inspection site corrects, and what it does not
CBP’s directory describes the two things these sites do (checked October 25, 2026):
- Scheduled deferred inspections. “Deferred inspections are used when an immediate decision concerning the immigration status of an arriving traveler cannot be made at the port of entry due to a lack of documentation. On a case-by-case basis, the port of entry may schedule the traveler to report to a Deferred Inspection Site at a future date in order to present the necessary documentation and/or information.”
- Errors on arrival documents. Site staff “review and issue the necessary documents to remedy errors recorded on arrival documents issued at the time of entry to the United States relating to improper non-immigrant classification, inaccurate biographical information or incorrect period of admission, if appropriate.”
- Not handled here. “The Deferred Inspection Sites will only correct errors made at the time of entry. You must contact U.S. Citizenship and Immigration Services (USCIS) if you wish to: replace a lost, stolen, or mutilated Crewman’s Landing Permit, CBP Form I-95; apply to extend your stay in the United States; or, change your immigration status.”
A lost, stolen or mutilated I-94, or one that needs replacing because of a USCIS error, goes through Form I-102 with USCIS, not a deferred inspection site; USCIS says not to file Form I-102 when CBP issued the I-94 with incorrect information, and that a traveler admitted at an air or sea port with an electronic I-94 gets a paper copy or replacement from CBP’s I-94 website instead; the I-94 record page explains the split.
What CBP’s own page for Chicago, Illinois - 3901 lists
CBP keeps a separate contact page for Chicago, Illinois - 3901, the port this site belongs to. The lines around its deferred-inspection and I-94 entry read, verbatim; lines that name another service (passenger operations, Global Entry, general airport questions) belong to that service, not to the deferred inspection site (checked October 25, 2026):
I-94 Corrections General Information Phone: (773) 686-2800 I-94 corrections Phone: (773) 686-3669 I-94 corrections Email Address: i94chi@cbp.dhs.gov Global Entry Enrollment Center: (773) 686-7066 Address: Chicago O’Hare International Airport Terminal 5 - Lower Level - CBP Office (opposite baggage carousel 12)
Chicago, IL 60666 Deferred Inspections: 8:00 a.m. - 4:00 p.m.; Monday - Friday (Central)
The same page lists the port’s general details (checked October 25, 2026):
| As listed on the CBP port page | |
|---|---|
| Port Code | 3901 |
| Location Address | 5600 Pearl Street, Rosemont, IL 60018 |
| Mailing Address | Same as location address |
| Phone | +1 847-928-3000 |
| Fax Number | +1 847-928-8249 |
| Port Director | Michael J. Pfeiffer |
| Office Hours | Sunday: Closed, Monday: 9:00 am-5:00 pm Central, Tuesday: 9:00 am-5:00 pm Central, Wednesday: 9:00 am-5:00 pm Central, Thursday: 9:00 am-5:00 pm Central, Friday: 9:00 am-5:00 pm Central, Saturday: Closed |
Related information
Sources
- CBP, Deferred Inspection Sites directory (checked October 25, 2026): https://www.cbp.gov/contact/ports/deferred-inspection-sites
- CBP port page, Chicago, Illinois - 3901 (checked October 25, 2026): https://www.cbp.gov/about/contact/ports/chicago-illinois-3901
- CBP, I-94 information for international visitors: https://www.cbp.gov/travel/international-visitors/i-94
- USCIS, Form I-102 (replace or correct an I-94): https://www.uscis.gov/i-102
Last verified: 2026-10-25. General procedural information for educational purposes, not legal advice; for your specific case, consult an immigration attorney or accredited representative. Site details come from CBP’s directory and CBP’s port pages as checked on the date shown, and can change.