HUD field offices in Massachusetts — housing assistance + Section 8

HUD field offices in Massachusetts

The U.S. Department of Housing and Urban Development (HUD) operates field offices in each state to administer programs including Section 8 Housing Choice Vouchers, public housing, FHA-insured loans, fair-housing complaint investigation, and homebuyer education.

HUD offices serving Massachusetts

What HUD field offices handle

• Section 8 / Housing Choice Voucher — coordinate with your local Public Housing Authority (PHA)
• Public housing — eligibility, waiting lists, complaints about PHA conduct
• Fair Housing Act complaints — discrimination based on race, color, national origin, religion, sex, familial status, disability
• FHA-insured mortgages — loss mitigation, foreclosure prevention, predatory-lending complaints
• Section 8 Project-Based Rental Assistance — owner/landlord questions

How to file a fair housing complaint

1. Call 1-800-669-9777 (HUD discrimination hotline)
2. File online at hud.gov/fairhousing/onlinecomplaint
3. Or contact the field office above directly

Note: HUD investigates complaints REGARDLESS of immigration status. Section 8 / public housing eligibility depends on family composition — mixed-status families (some members are US citizens or eligible immigrants) can qualify with prorated assistance.

Related procedural information

• Housing assistance in Massachusetts — state-administered programs (LIHEAP, emergency rent)
• Know Your Rights — housing — what landlords cannot do
• Find legal aid in your state — eviction defense + housing attorneys
• Consulate of your country — many offer housing-emergency referrals

Last verified: 2026-05-27. General procedural information — not legal advice. Verify HUD office hours before visiting.

Recent fee, deadline, and contact context (2025-2026)

The U.S. Department of Housing and Urban Development (HUD) administered approximately $63 billion in FY 2025 across programs including Section 8 Housing Choice Vouchers (over $32 billion for 2.3 million households), Public Housing ($8.5 billion), Project-Based Rental Assistance ($14 billion), and Community Development Block Grants ($3.3 billion). The Section 8 fair market rent (FMR) standards are republished every October 1 for the following fiscal year; verify your county’s FMR at huduser.gov/fmr.

Fair Housing Act enforcement: HUD investigated approximately 30,000 housing-discrimination complaints in FY 2024 and recovered over $42 million in monetary relief for victims. The 180-day statute of limitations from the alleged discriminatory act applies; HUD-administered intake closes the same day complaint is filed. Contact HUD’s Office of Fair Housing and Equal Opportunity (FHEO) toll-free at 1-800-669-9777 (TTY 1-800-927-9275) or file online at hud.gov/fairhousing/onlinecomplaint. The USCIS Form I-9 (Employment Eligibility Verification) and IRS Form W-2 are NOT required for fair-housing complaints — your immigration status does not affect HUD’s authority to investigate.

Section 8 voucher waitlists in major metros range from 2 to 10 years; some metros have closed waitlists. Mixed-status family proration: assistance is calculated based on eligible household members only; ineligible members (undocumented adults) are counted in household composition but receive no portion of the subsidy. CHIP and Medicaid eligibility for children in mixed-status families is separate from Section 8 — see /benefits/chip/ and /benefits/medicaid/.