IRS offices in Massachusetts
The IRS operates Taxpayer Assistance Centers (TACs) for in-person tax services. Massachusetts has 7 TACs.
TACs handle:
- ITIN applications (Form W-7) — many TACs are designated as Certifying Acceptance Agents
- Identity verification for tax returns
- Account problems and balance-due payments
- Tax law questions (limited; most are routed to phone or IRS.gov)
- Tax form pickup (walk-in for forms only)
- Prior-year returns assistance
⚠️ All TAC visits require an appointment. Call the local office below OR the IRS appointment line at 844-545-5640.
IRS Taxpayer Assistance Centers in Massachusetts
7 IRS TACs listed for Massachusetts. TACs handle in-person tax services including ITIN applications (Form W-7), identity verification, account problems, and tax-return assistance for prior years.
| Office | Address | Phone | Hours |
|---|---|---|---|
| Boston | JFK Federal Building, 15 New Sudbury St., Boston, MA 02203 | (617) 316-2850 | 8:30am - 4:30pm |
| Brockton | 103 Commercial Street, 2nd Floor, Brockton, MA 02302 | (508) 586-4671 | 8:30am - 4:30pm |
| Fitchburg | 881 Main St., Fitchburg, MA 01420 | (978) 342-0016 | 8:30am - 4:30pm |
| Hyannis | 75 Perseverance Way, Hyannis, MA 02601 | (508) 775-0029 | 8:30am - 4:30pm |
| Springfield | 1550 Main St., Springfield, MA 01103 | (413) 788-0284 | 8:30am - 4:30pm |
| Woburn | 400 Trade Center Drive, Suite 3890, Woburn, MA 01801 | (781) 835-4350 | 8:30am - 4:30pm |
| Worcester | 120 Front St., Worcester, MA 01608 | (508) 793-8227 | 8:30am - 4:30pm |
How to schedule an IRS TAC appointment in Massachusetts
- Choose the office most convenient for you above
- Call the office number OR the central appointment line: 844-545-5640
- Explain the reason for your visit (W-7 ITIN, identity verification, etc.)
- Schedule 2-4 weeks in advance during peak tax season (Jan-Apr)
- Confirm what original documents you must bring
Related procedural information
- ITIN — individual taxpayer ID without SSN — the federal procedure your TAC will help with
- Free tax prep (VITA + TCE) in Massachusetts — separate volunteer sites for low-income filers
- State income tax obligations in Massachusetts — state filings happen separately from IRS
- USCIS forms library — federal immigration forms
- Find an immigration attorney — for cross-border tax + visa interactions
Last verified: 2026-09-01. Source: IRS Taxpayer Assistance Center directory. General procedural information — not legal or tax advice. Always verify office hours and services before traveling.
Recent IRS appointment and ITIN context (2025-2026)
Key lines stay here: TACs are appointment-only at 844-545-5640; the ITIN application itself has no IRS fee; free VITA tax preparation is at 1-800-906-9887. The national context for IRS appointments, ITIN processing times, VITA free tax preparation and the Child Tax Credit rules is maintained once, on the IRS offices by state hub, so it stays current for every state.