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Procedures

IRS offices in New York — Taxpayer Assistance Centers + ITIN appointments

Directory of 18 IRS Taxpayer Assistance Centers (TACs) in New York for in-person tax services, ITIN applications (Form W-7), identity verification, and prior-year returns.

IRS offices in New York

The IRS operates Taxpayer Assistance Centers (TACs) for in-person tax services. New York has 18 TACs.

TACs handle:

  • ITIN applications (Form W-7) — many TACs are designated as Certifying Acceptance Agents
  • Identity verification for tax returns
  • Account problems and balance-due payments
  • Tax law questions (limited; most are routed to phone or IRS.gov)
  • Tax form pickup (walk-in for forms only)
  • Prior-year returns assistance

⚠️ All TAC visits require an appointment. Call the local office below OR the IRS appointment line at 844-545-5640.

IRS Taxpayer Assistance Centers in New York

18 IRS TACs listed for New York. TACs handle in-person tax services including ITIN applications (Form W-7), identity verification, account problems, and tax-return assistance for prior years.

OfficeAddressPhoneHours
Albany11A Clinton Ave., Albany, NY 12207(518) 427-42508:30am - 4:30pm
Bethpage999 Stewart Ave., Bethpage, NY 11714(516) 576-74288:30am - 4:30pm
Binghamton15 Henry St., Binghamton, NY 13901(607) 721-03388:30am - 4:30pm
Bronx1200 Waters Place, Bronx, NY 10461(718) 536-36608:30am - 4:30pm
Brooklyn420 Albee Square W, Brooklyn, NY 11201(718) 834-65598:30am - 4:30pm
Buffalo130 South Elmwood Ave., Buffalo, NY 14202(716) 961-51008:30am - 4:30pm
Elmhurst57-07 Junction Blvd., Elmhurst, NY 11373(347) 665-01718:30am - 4:30pm
Holtsville5000 Corporate Court, Holtsville, NY 11742(631) 851-47268:30am - 4:30pm
Jamestown201 W. Third St., Jamestown, NY 14701(716) 488-87238:30am - 4:30pm
New York (Downtown)290 Broadway, New York, NY 10007(212) 436-10008:30am - 4:30pm
New York (Harlem)2116 Adam Clayton Powell Jr. Blvd., New York, NY 10027(212) 803-10698:30am - 4:30pm
Poughkeepsie191 Main St., Poughkeepsie, NY 12601(845) 451-71018:30am - 4:30pm
Queensbury375 Bay Rd., Suite 102, Queensbury, NY 12804(518) 798-60478:30am - 4:30pm
Rochester255 East Ave., Rochester, NY 14604(585) 269-73078:30am - 4:30pm
SyracuseOne Park Place, 300 South State St., Syracuse, NY 13202(315) 448-08078:30am - 4:30pm
Utica10 Broad Street, Utica, NY 13501(315) 793-19528:30am - 4:30pm
White Plains210 E. Post Rd., White Plains, NY 10601(914) 684-73028:30am - 4:30pm
Yonkers Virtual Assistancenone, Yonkers, NY 10705nonenone

How to schedule an IRS TAC appointment in New York

  1. Choose the office most convenient for you above
  2. Call the office number OR the central appointment line: 844-545-5640
  3. Explain the reason for your visit (W-7 ITIN, identity verification, etc.)
  4. Schedule 2-4 weeks in advance during peak tax season (Jan-Apr)
  5. Confirm what original documents you must bring

Last verified: 2026-05-27. Source: IRS Taxpayer Assistance Center directory. General procedural information — not legal or tax advice. Always verify office hours and services before traveling.

Recent IRS appointment and ITIN context (2025-2026)

IRS Taxpayer Assistance Centers (TACs) operate by appointment only — call 1-800-829-1040 to schedule. For ITIN W-7 in-person processing, only designated Certifying Acceptance Agent TACs can verify original passport documents (saves you mailing your passport to Austin, TX). The ITIN application fee is $0 (no IRS fee); third-party Acceptance Agent fees range from $50-$300 per applicant when not using a TAC directly.

H.R.1 / OBBBA effective 2026-05-29 did NOT change Form W-7 ITIN procedures, but the IRS publishes ITIN processing time updates monthly. Current processing time: approximately 7 weeks for new W-7 applications mailed to Austin Service Center. Renewals required for ITINs not used on a federal tax return for 3 consecutive years. The 2024 IRS Strategic Operating Plan allocated $80 billion in funding (later reduced) — TAC hours and locations may shift annually based on Congressional appropriations.

For free tax preparation: 11,000+ VITA (Volunteer Income Tax Assistance) sites nationwide serve households earning under approximately $64,000. TCE (Tax Counseling for the Elderly) sites serve taxpayers 60+. Find sites at irs.treasury.gov/freetaxprep or call 1-800-906-9887. VITA volunteers are IRS-certified annually and can prepare Forms 1040, 1040-SR, 1040-NR (limited), Schedule A, B, C (simple), EIC, Child Tax Credit, ACTC, education credits.

USCIS Form W-7 and the IRS Form 1040 series interact via Schedule 8812 (Credits for Qualifying Children and Other Dependents) — ITIN-only filers can still claim the $2,000 Child Tax Credit per qualifying child (US citizen or LPR child with SSN required). The Additional Child Tax Credit refundable portion is $1,700 for tax year 2025. Form 1040-NR filers face different rules; consult a TAC or VITA volunteer for nonresident-alien status questions.

Frequently asked questions

Do I need an appointment for the IRS TAC in New York?
Yes. Almost all IRS Taxpayer Assistance Centers operate by appointment ONLY. Call the local office number above OR 844-545-5640 to schedule. Walk-ins are generally not accepted except for cash payments and tax form pickup. Schedule 2-4 weeks in advance during peak tax season (Jan-Apr).
Can I file my ITIN application (Form W-7) at the IRS TAC in New York?
YES — TACs can process W-7 applications AND verify your identity documents in person, so you don’t have to mail your passport. Only certain TACs offer this service (‘ITIN-Certifying Acceptance Agent’ designation). Call ahead to confirm the office can process your W-7 and what original documents (passport, birth certificate, etc.) to bring.
What do I bring to my IRS TAC appointment in New York?
Government photo ID (driver’s license or passport), Social Security number or ITIN (if you have one), copies of any IRS letters or notices, prior-year tax returns if relevant. For ITIN/W-7: original passport AND, if claiming a treaty benefit, the supporting treaty documentation. Bring everything in original — copies typically won’t be accepted.
Are there free tax preparation services in New York?
Yes — VITA (Volunteer Income Tax Assistance) sites offer free tax prep for households under approximately $64,000. TCE (Tax Counseling for the Elderly) serves 60+. These are separate from IRS TACs. See /taxes/free-tax-help-vita-by-state/new-york/ for VITA sites in New York.