IRS offices in North Carolina

The IRS operates Taxpayer Assistance Centers (TACs) for in-person tax services. North Carolina has 9 TACs.

TACs handle:

  • ITIN applications (Form W-7) — many TACs are designated as Certifying Acceptance Agents
  • Identity verification for tax returns
  • Account problems and balance-due payments
  • Tax law questions (limited; most are routed to phone or IRS.gov)
  • Tax form pickup (walk-in for forms only)
  • Prior-year returns assistance

⚠️ All TAC visits require an appointment. Call the local office below OR the IRS appointment line at 844-545-5640.

IRS Taxpayer Assistance Centers in North Carolina

9 IRS TACs listed for North Carolina. TACs handle in-person tax services including ITIN applications (Form W-7), identity verification, account problems, and tax-return assistance for prior years.

OfficeAddressPhoneHours
Asheville151 Patton Ave., Asheville, NC 28801(828) 271-47648:30am - 4:30pm
CharlotteFive Resource Square, 10715 David Taylor Dr., Suite 1-300, Charlotte, NC 28262(704) 548-41008:30am - 4:30pm
Fayetteville225 Green St., Fayetteville, NC 28301(910) 223-35808:30am - 4:30pm
Greensboro4905 Koger Boulevard, Greensboro, NC 27407(336) 574-60248:30am - 4:30pm
Greenville2835 South Charles Blvd., Greenville, NC 27858(252) 561-40408:30am - 4:30pm
Hickory1930 3rd Avenue Lane SE, Hickory, NC 28602(828) 267-76558:30am - 4:30pm
Raleigh7751 Brier Creek Pkwy, Raleigh, NC 27617(919) 850-11008:30am - 4:30pm
Wilmington3340 Jaeckle Drive, Suite 103, Wilmington, NC 28403(910) 254-51988:30am - 4:30pm
Winston-Salem251 N. Main Street, Suite 800, Winston-Salem, NC 27101(336) 659-27408:30am - 4:30pm

How to schedule an IRS TAC appointment in North Carolina

  1. Choose the office most convenient for you above
  2. Call the office number OR the central appointment line: 844-545-5640
  3. Explain the reason for your visit (W-7 ITIN, identity verification, etc.)
  4. Schedule 2-4 weeks in advance during peak tax season (Jan-Apr)
  5. Confirm what original documents you must bring

Last verified: 2026-09-01. Source: IRS Taxpayer Assistance Center directory. General procedural information — not legal or tax advice. Always verify office hours and services before traveling.

Recent IRS appointment and ITIN context (2025-2026)

Key lines stay here: TACs are appointment-only at 844-545-5640; the ITIN application itself has no IRS fee; free VITA tax preparation is at 1-800-906-9887. The national context for IRS appointments, ITIN processing times, VITA free tax preparation and the Child Tax Credit rules is maintained once, on the IRS offices by state hub, so it stays current for every state.