IRS offices in North Carolina
The IRS operates Taxpayer Assistance Centers (TACs) for in-person tax services. North Carolina has 9 TACs.
TACs handle:
- ITIN applications (Form W-7) — a TAC with ITIN services reviews your completed Form W-7, authenticates most supporting documents and mails your application package, all for free. A TAC is not a Certifying Acceptance Agent: the IRS lists CAAs as a separate, fee-based option
- Identity verification for tax returns
- Account problems and balance-due payments
- Tax law questions (limited; most are routed to phone or IRS.gov)
- Tax form pickup (no appointment needed)
- Prior-year returns — drop-off by appointment; TACs no longer prepare returns
⚠️ Most TAC services require an appointment — the IRS exceptions are making a non-cash payment, picking up blank forms and dropping off a current-year return. Call the local office below OR the IRS appointment line at 844-545-5640.
IRS Taxpayer Assistance Centers in North Carolina
9 IRS TACs listed for North Carolina. TACs handle in-person tax services including ITIN applications (Form W-7) at TACs that offer ITIN document review, identity verification and account problems; they no longer prepare tax returns.
| Office | Address | Phone | Hours |
|---|---|---|---|
| Asheville | 151 Patton Ave., Asheville, NC 28801 | (828) 271-4764 | Reported closed in the IRS locator when we checked — call 844-545-5640 before going |
| Charlotte | Five Resource Square, 10715 David Taylor Dr., Suite 1-300, Charlotte, NC 28262 | (704) 548-4100 | 8:30am - 4:30pm |
| Fayetteville | 225 Green St., Fayetteville, NC 28301 | (910) 223-3580 | 8:30am - 4:30pm |
| Greensboro | 4905 Koger Boulevard, Greensboro, NC 27407 | (336) 574-6024 | 8:30am - 4:30pm |
| Greenville | 2835 South Charles Blvd., Greenville, NC 27858 | (252) 561-4040 | 8:30am - 4:30pm |
| Hickory | 1930 3rd Avenue Lane SE, Hickory, NC 28602 | (828) 267-7655 | Reported closed in the IRS locator when we checked — call 844-545-5640 before going |
| Raleigh | 7751 Brier Creek Pkwy, Raleigh, NC 27617 | (919) 850-1100 | 8:30am - 4:30pm |
| Wilmington | 3340 Jaeckle Drive, Suite 103, Wilmington, NC 28403 | (910) 254-5198 | 8:30am - 4:30pm |
| Winston-Salem | 251 N. Main Street, Suite 800, Winston-Salem, NC 27101 | (336) 659-2740 | 8:30am - 4:30pm |
IRS locator notices, checked October 15, 2026. Winston-Salem: Lunch Closure: 12:00 pm - 1:00 pm (from 1/1/26 to 12/31/26). Greenville: Lunch Closure: 12:00 pm - 1:00 pm (from 1/1/26 to 12/31/26). Fayetteville: Lunch Closure: 12:00 pm - 1:00 pm (from 10/15/26 to 10/19/26). Call 844-545-5640 before going.
In-person ITIN document review at IRS offices in North Carolina
The IRS page IRS Taxpayer Assistance Centers providing in-person ITIN document review (marked “Page Last Reviewed or Updated: 24-Aug-2026”; checked October 15, 2026) lists these North Carolina offices: Asheville, Charlotte, Fayetteville, Greensboro, Greenville, Raleigh, Wilmington, Winston-Salem. On that page the IRS says TAC employees “can review your original documents and certified copies from the issuing agencies required to apply and renew for” ITINs, and that “Your documents will be returned to you at the end of your appointment.”
How to schedule an IRS TAC appointment in North Carolina
- Choose the office most convenient for you above
- Call the office number OR the central appointment line: 844-545-5640
- Explain the reason for your visit (W-7 ITIN, identity verification, etc.)
- Schedule your appointment ahead of time, as the IRS asks
- Confirm what original documents you must bring
Related procedural information
- ITIN — individual taxpayer ID without SSN — the federal procedure your TAC will help with
- Free tax prep (VITA + TCE) in North Carolina — separate volunteer sites for low-income filers
- State income tax obligations in North Carolina — state filings happen separately from IRS
- USCIS forms library — federal immigration forms
- Find an immigration attorney — for cross-border tax + visa interactions
Last verified: 2026-09-24. Source: the IRS Taxpayer Assistance Center directory (apps.irs.gov), read 2026-10-15 — every address, phone, hours cell and office note in the table above is that snapshot, not a same-day reading. The page itself was reviewed on the date above. General procedural information — not legal or tax advice. Always call 844-545-5640 to verify office hours and services before traveling.
Recent IRS appointment and ITIN context (2025-2026)
Key lines stay here: TACs are appointment-only at 844-545-5640; the ITIN application itself has no IRS fee; free VITA tax preparation is at 1-800-906-9887. The national context for IRS appointments, ITIN processing times, VITA free tax preparation and the Child Tax Credit rules is maintained once, on the IRS offices by state hub, so it stays current for every state.